Oakandivyfashion Avis 

I would have given a zero review if I could. I bought a woolen shirt. It was late, came from China, the material ckearky wasn't wool, and there were no labels and no button holes. That's right, no button holes.

The company told me that the shirt was "as advertised". Appalling.

This company will scam you out of your money, the product I received was so poor I wouldn't even give it away.

DO NOT BUY FROM THIS AWFUL COMPANY

Product came from China, very long delivery to the point I was about to report as a scam. Shoes ordered were low quality and sized very small.

My daughter now has a pair of boots but I doubt they will last long. She is 2 sizes smaller than me.

When I originally checked trustpilot the reviews were positive. These were all written in July. Now all reviews are negative. It looks like there was a clear plan to manipulate the reviews.

I bought an HH jacket from this website, but they sent me a fake product with no tags, just the same color. I requested return, but they replied that they are happy to offer 35% discount if i keep it, and wrote in bold font that return is going to cost me £25. I then exercised my rights, and finally managed to get my full refund. I am not recommending this business and will definitely not buy again.

This company are complete scam artists! There clothes ship from China.

I ordered a dark brown coat from there website was waiting ages for it to turn up and when it did it was bright orange with loose threads everywhere! A totally different coat it cost me £120 and they are refusing my money back so I am now in the process of reporting them for fraud through my bank. Avoid at all costs

FULL REFUNDS not given. Ordered and received item with no issues, But Item did not fit me properly or meet expectations shown on website.
Website headline banner states 30 Day Money Back Guarantee. The Refund Policy states "However, we understand that sometimes an item may not fully meet your expectations.

That is why we offer a 30-day return period. After receiving and approving your return, we will process your refund within 10 days via the original payment method.

I contacted them to arrange return and refund and was told you can receive 35% partial refund and keep item or return to Asia at own cost with typical amount of £20-£25 . There is a warehouse in London , UK.

Nothing in website or Refund and Return Policy states that refund is only partial.
Have challenged them but still not refunding in full.
Have reported them to Consumer Ombudsman and contacted a well known UK TV programme about issues arisen.

Other first 3 reviews on here are totally fake

The boots that came were too small- the sizing guides on the website were inaccurate. When I was trying to return them the company took a very long time to get back to me which is very annoying and was not within 24 hours which they promised. They also did not follow the returns policy on their website. They are making me pay for the exchange. Terrible service. Takes days for them to respond to my response to their email. Would NOT recommend this company.

Overall, I had a great experience. The delivery was fast, the ordering process was smooth, and everything arrived as expected

Great customer service! I accidentally used a wrong email address but they helped me out very quickly.

I’m happy with my purchase!

Fast delivery and great service. 100% would recommend.

Good quality with fast delivery! Would recommend others to check OakandivyFashion out!