Oak & Weston Avis 

Great fit and excellent quality. Delivery was quick, and even the wife noticed how well the shirt fitted! Very happy with the purchase.

These are by far the best dress shirts I've ever worn. Super light, comfortable and stretchy. To top it off the customer service I've received has been the best I've had in a long time. They respond quickly and are willing to help right away too. What an amazing experience all around and I would recommend them to anyone looking for a nice dress shirt!

***Buyer beware fraudulent company!***
I purchased a shirt and a polo
Polo material is not as described material is cheap polyester not worth $5 and is not wearable
Shirt is way oversized
Trying to return
Logged a payment dispute with PayPal
The coerced me into cancelling the dispute with the promise of a direct refund
Now they are ghosting me
Do not buy through them
**You have been warned*

I purchased five shirts for my husband and received them on 11/3/26. Unfortunately, I was immediately disappointed with the quality. The shirts are made of very cheap polyester fabric, nothing like what I expected.

I immediately went online to find the company's customer service contact information and emailed them requesting a return label.

A few days later, I received a response offering either an exchange or a 15% discount. However, they completely ignored my request for a return label. I responded explaining that I did not want an exchange or a partial refund. I simply wanted to return all five shirts for a full refund and again requested a return label.

Their website clearly states that once a return is accepted, a return label will be provided along with instructions for returning the merchandise.

It has now been nine days, and I am still going back and forth with customer service trying to obtain a return label. I can't help but feel that they are deliberately dragging out the process, hoping the 30-day return window will expire before I can complete my return.

I will update this review once this situation is resolved.

In the meantime, based on my experience, I would strongly recommend NOT purchasing from this company. The poor quality of the merchandise and the frustrating customer service experience are simply not worth it.

Great customer service and follow up/through...needed to exchange sizes and Bea made sure all was good.

I ordered a package of five XXL shirts on October 11. Fourth shirts arrived in the correct size October 26. The final shirt arrived on November 2nd in a size 3XL. I emailed customer service. They requested pictures of the shirt, packaging and label to be sure that it was actually a 3XL. I sent it. They then told me that while they agreed it was a 3XL, they could not issue a refund or replacement or facilitate the return of the incorrect shirt. They offered me a 15% off coupon towards a future purchase. When I wrote back that that was unacceptable and I would dispute it with my credit card and leave an honest review, they emailed to say that they were referring my case to a “human teammate”. That was over a week ago and I have heard nothing. Worse than horrible customer service, there is NO customer service!

Ordered 3 shirts in XL,received shirts and tried them on but they were to big.
Emailed support team, offered 2 options 1 a 30% refund, 2 exchange for sixe LG. I asked for option 2 exchange. Oak & Weston is sending me 3 replacement size Lg free of charge and the bonus is I also get to keep the 3 XL shirts,no need to return, fantastic customer service, thanks again!

Beware.
The advertisement and invoice shows “ringspun cotton” but when the shirts arrive, they are completely synthetic.
They look thin , shiny and cheap.

Cheap short sleeve botton polyester shirts. Paid 110 for 3 and likely cost 5 dollars to make. Came directly from china and all of them had threads hanging out I had to cut.

I was taken by the advertisements on Facebook. I ordered three shirts in mu usual size (medium) and when they were delivered they were quite large on me. I read the return and exchange policy. I asked to return for a size small and a shipping label to mail the shirts back. I got a prompt response and was told to keep the shirts and they would send me three replacemnts in size small. I have three I had to my sons and son in law as they fit them nicely. But now I get radio silence. Nobody responds to my request for a tracking number for the replacements. I have read the reviews on Facaebook and have come to the conclusion that the company is another scam operation.

Customer service was excellent!!!!... super fast response and very friendly. Had ordered the wrong size and was replaced at no charge. Just wonderful service.

The shirts are really great quality and looked great on my guy. Customer service is great and their return exchange policy is excellent. I highly recommend purchasing from this company.

Excellent customer service and quality products! The customer service team went above and beyond to make sure my issue was resolved, and I couldn’t be happier with the experience. The shirts feel incredibly silky and soft, are comfortable to wear, and seem to be very well made. It’s refreshing to find a company that stands behind its products and genuinely cares about its customers. I’ll definitely be a returning customer!

I ordered the wrong size and they sent me the correct size immediately. No hassle or drama. Just phenomenal service and a great product. I’ll definitely buy from them again in future

Company sent me the wrong size shirt then tried to say even though the tag read wrong it was still the correct size shirt. I've requested a refund and offered to send the shirt back but they won't give me a refund even though it was their error. Terrible company. I don't recommend.

I had a size that didn’t fit (my fault) and they made it super easy for me to do a switch to get what I needed. No questions asked just yes we will take care of you as a customer.

Very much recommend trying their products.

I hate the shirts. I ordered 3 and only opened 1 and hate the way all 3 look. I contacted Oak and Weston and followed their return policy via email to request a pre-paid shipping label and instructions for returning all 3 shirts (exactly as their policy states). I get several marketing/spam emails every day but their AI robot only responds to email once every 4-5 days with offers to keep the shirts and saying they would be willing to give me 30% back. I respond immediately "No I want a prepaid shipping label and I want to return all 3 shirts", 4-5 days later they offer 50% refund and keep the shirts. I say no again, 4-5 days later they offer 75% refund and keep the shirts. I turned that offer down and now they don't respond at all. I guess I request a charge back with my credit card company.

This Oak and Weston company has aggravating and useless customer service. They talk in their policy that they want to ensure each customer is completely satisfied. Yet they make it impossible to return anything inside their 30 return window. What a crock.

- The shipping process takes forever and the product arrives in no less than three weeks, if you are lucky.
- Even though their return policy states you have a 30-day return window with no questions asked, they simply do not answer emails when you inform them you want a full refund rather than the 30% discount they initially try to make you accept.
- The product itself has the quality they describe in the ads.
- I very much regret spending my money with a company that does not care about its customers.

I gave them a one because there is no zero I have not received my shirts yet I ordered one black 3x they offered me a second shirt for $17 I accepted it went through before I could change it to a different color I told them I would like to make a change they said they couldn't change the order but they could cancel it do I want to cancel I replied back yes please cancel 5 days ago still haven't heard a word from him sent them several emails nothing back their phone number is discontinued and the credit card charge that was supposed to be canceled is still in processing when I looked on my tracking order they updated it for shipping this morning although it was supposed to have been canceled like 5 days ago I will probably have to dispute the charges with my credit card company I don't trust this company you can't get a hold of nobody

I had ordered a set of shirts but my hubby didn't like them. I had to email several times to follow up on my refund request, but in the end they reviewed and accepted my request. I expect my refund to be processed in the next few days. I'm pleased with the(relative) ease of this process. Thanks.