Oaktree Garden Centre Avis 2 066

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great price, efficient service very pleased with the product. Delivered by a really helpful gentleman. One picky thing is lack of communication from Oaktree after initial order confirmation to arrangi... Voir plus

Noté 5 sur 5 étoiles

After a failed delivery with a very well known home brand, I contacted Oaktree Garden Centre for my Kettler Garden Furniture set. Ordered 21st April and delivered 3 days later. I am truly amazed and d... Voir plus

Noté 5 sur 5 étoiles

We ordered a 4 piece seat dining set which was a bit out of the norm. The sales lady accommodated our requirements, with some discount. Furniture was delivered when we requested some 3 hours from th... Voir plus

Noté 5 sur 5 étoiles

My first time buying from Oaktree, normally using a local garden centre. I bought the double foot stall to match Elba garden furniture. Customer service were able on hold the stock for a couple of... Voir plus

À propos de l'entreprise

  1. Magasin de mobilier de jardin
  2. Magasin de meubles
  3. Jardinerie
  4. Magasin d'articles de barbecue

Écrit par l'entreprise

Oaktree Garden Centre: Your Green Oasis 🌿🌼 Discover the ultimate destination for outdoor living! Whether you’re an amateur gardener or a seasoned pro, we’ve got you covered. Here’s why Oaktree is your ideal choice: Largest Showroom: Explore the UK’s largest Garden Furniture & BBQ showroom. From elegant dining sets to cosy loungers, find the perfect pieces for your outdoor haven. Expert Horticultural Advice: Our own nursery team offers acres of plants and expert horticultural advice. Cultivate your green dreams with confidence. Family-Run Excellence: Oaktree is more than a business—it’s a family legacy. We’re conveniently located in Berkshire between Bracknell and Ascot, making us easily accessible from across the south and London. Transform your outdoor space with Oaktree. Your garden awaits!

Oaktree Garden Centre

Écrit par l'entreprise

Garden Furniture & BBQ Price Commitment
Bringing you the lowest online prices Everyone wants a bargain, great service and speedy delivery! If you are looking to buy new garden furniture or the latest gas BBQ at the lowest price possible talk to us. We always do our best to bring cheap online prices to you while offering you the service and back up you would expect from a large family run garden centre and nursery.
Seen It Cheaper
Just give us a call on 01344 578333

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent Service

We ordered garden furniture & the process couldn’t have been more efficient & stress free. I spoke to a member of staff, who was really helpful, ordered it online & it arrived 2 days later. I am really impressed with the quality & look of the furniture & it was easy to assemble. Would definitely buy from here again.

16 mai 2025
Noté 5 sur 5 étoiles

Excellent service from Oaktree garden…

Excellent service from Oaktree garden centre,
Furniture delivered 2 days after an online order.
Great communication with the delivery team and delivered on time and with great customer care all round .
Would recommend them highly.
Thank you .

15 mai 2025
Noté 2 sur 5 étoiles

Poor communication

The garden furniture that we purchased from you is of good quality and at a reasonable price however the communication between us was poor. On the website it says that you will provide express delivery but we didn’t receive the delivery until nearly two weeks later. We also arranged a delivery date only to have the items delivered a day early with the delivery driver contacting us when he was 15 minutes away from our house and none of us were at home. Fortunately we were able to get someone to come to our house to accept it.

12 mai 2025
Logo de Oaktree Garden Centre

Réponse de Oaktree Garden Centre

Thank you for your feedback. We’re pleased that you’re happy with the quality and price of your furniture, but we sincerely apologise for the delivery issues.
We strive for clear communication and efficient service, and regret any confusion. We believed we contacted you about the delay to align it with our van schedule.
Once dispatched, we regret that your order arrived earlier than expected without proper notice. We appreciate your patience and are grateful that you were able to make arrangements to receive it despite the unexpected timing.
Your feedback is invaluable, and we are actively reviewing our delivery procedures to ensure a smoother experience in the future. If there’s anything else we can do to assist you, please don’t hesitate to let us know.
Thank you for choosing us—we hope you enjoy your new furniture!

Noté 5 sur 5 étoiles

What great customer service

What great customer service, from purchase to delivery of garden furniture. Placed order late one evening, received a call at 9am following morning to arrange delivery, that week! Got called day before delivery, as the person getting my order ready noticed I had ordered the wrong size table cover. They kindly swapped it for correct size at no extra cost.
Delivery window was confirmed early on delivery day. Driver was very helpful and on time.
The whole process was made so easy, thank you.

30 avril 2025

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