Oceanwide Expeditions Avis 

48
•
TrustScore 4.5 sur 5

4,4

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Noté 5 sur 5 étoiles

Es war eine unglaubliche Reise mit vielen tollen Tiersichtungen und wunderschönen Landschaften. Die ganze Crew war super freundlich und kompetent,jederzeit ansprechbar und hilfsbereit. Das Schiff war... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

The Weddell sea 11 day cruise was canceled 3 days before departure. I later learned that everyone in Ushuia knew Oceanwise is well known for canceling cruises! They canceled 3 sailings last season to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Besonders gefallen hat mir die überaus zuvorkommende, und sehr freundliche Hilfsbereitschaft der gesamten Crew. Vom Kapitän bis zum Stewart. Besonderen Dank der Küche, für das äußerst abwechs... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Since childhood it was my dream to travel to the arctic! With this cruise on Plancius to east Greenland my dream came true!! It was the trip of my life!!!!! The cruise, the team on board was so over... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Voyagiste
  2. aussi dans
  3. Agence d'excursions
  4. Agence de voyages
  5. Entreprise de navire de croisière

Écrit par l'entreprise

Provides vacations to the Arctic and Antarctica to take in sights such as whales, polar bears and the Aurora Borealis, or Northern Lights. Includes information about their schedules including prices and itinerary, pictures and statistics for their fleet, photographs taken on excursions and a blog.


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4,4

Excellent

TrustScore 4.5 sur 5

48 avis

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4,4

Tous les avis

(48)

45 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

This was the worst expedition cruise…

This was the worst expedition cruise experience I have ever had.

1. The company is known for exploration, but in reality it seems to specialize in hiking rather than wildlife exploration. If you choose the more difficult hiking route, there is no time to stop for photography because the guides constantly rush the group. If you choose the easiest route, you end up standing in the cold for two or three hours with very little to do. The activity planning is poorly organized and fails to accommodate different interests.
2. Wildlife spotting was handled very poorly. The expedition team proudly claimed that they had spotted five different seal species during the voyage, yet they never informed the passengers. On one occasion, some passengers spotted beluga whales and alerted the expedition staff, but they ignored the sighting and continued sailing instead of giving everyone an opportunity to enjoy it. For a company that advertises itself as an exploration cruise, they seemed surprisingly uninterested in helping passengers experience the wildlife.
3. Many of the expedition staff were unfriendly, arrogant, and showed little concern for the passengers. More importantly, there appeared to be clear preferential treatment for German-speaking guests. The Zodiac groups were almost always organized in German, announcements and tours were often given in German first, and on several occasions the staff even conducted presentations entirely in German before realizing that over half of the passengers did not speak the language. This made many international guests feel excluded and undervalued.

7 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

De sfeer aan boord

De sfeer aan boord, de persoonlijke aandacht voor de gasten van het personeel.
En natuurlijk de reis zelf, met zoveel ijsberen, walvissen en vogels

1 juillet 2026
Avis spontané
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Réponse de Oceanwide Expeditions

Feedback is hugely important to us, so thank you for taking the time to share your experience! We're delighted to hear that your time exploring the edges of the world with us lived up to expectations. We hope all of your polar dreams came true!  

We hope to welcome you back on board in the future.

Noté 5 sur 5 étoiles

Amazing Arctic voyage in Svalbard and…

Amazing Arctic voyage in Svalbard and in the pack ice. Probably the best trip I have taken in my life, and I have travelled to many beautiful places.
The pack ice was the highlight for me! That sense of remoteness and seeing a world of ice was just spectacular!
All the staff at Oceanwide is exceptional. They make you feel at home on the ship, the guides have an unparallelled level of knowledge and expertise, they remember your name, the food is plentiful with lots of choice, the cabins spacious and comfortable. I could go on and on.
Unfortunately we didn't see the polar bear on this voyage so there is a piece of the jigsaw missing, but it is wildlife, you cannot predict or guarantee anything. We did see lots of whales though which was fantastic to witness an increase of their numbers in Svalbard.
Overall, I highly recommend Oceanwide Expeditions and M/V Plancius.
Thank you!

28 juin 2026
Avis spontané
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Réponse de Oceanwide Expeditions

Thanks for your review! We value feedback, good or constructive!  

 We're thrilled to hear that you enjoyed your time in the polar world. Visiting the edges of the map is a life-changing experience, and we're honored you chose to chase your dreams with us.  

 We hope to welcome you on board again in the future!

Noté 5 sur 5 étoiles

Why would I go on a Polar Expedition?

Why would I go on a Polar Expedition?
Wildlife? bird watching?scenery?
Oceanwide expeditions turned out to be so much more!
I was thrilled to have all of the above but I wasn’t ready for the camaraderie, the wonder of watching whales, the excitement of seeing something I’d never experienced before, the enthusiastic knowledgable guides, the hiking the flora & fauna. It was an education in itself. Who would guess that plankton could be so awe inspiring! I learned so much! However, to stop & listen to the sounds of the Arctic was nothing short of life changing!
It definitely has to be a visit to the Antarctic next with Oceanwide Expeditions.

27 juin 2026
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Réponse de Oceanwide Expeditions

Thank you for your kind words!  

There's nothing quite like an Oceanwide expedition cruise. We pride ourselves on our authenticity and commitment to balancing unbelievable experiences with responsible polar tourism. It's thanks to explorers like you that our on board atmosphere is so positive, and our guest experience so unique!  

 Thanks for adventuring with us. We hope to welcome you on board again in the future!

Noté 5 sur 5 étoiles

Trip of a lifetime on MV Hondius!

This was our 2nd trip with Oceanwide and on MV Hondius. We couldn’t rate it highly enough. We really couldn’t fault the trip. Our expedition guide leader, Marcel, was fabulous and so enthusiastic and motivated to give us the best experience possible of the Arctic. All the other guides were so knowledgeable, keen to keep us safe, keen to keep the Arctic safe and clean, very experienced in the polar regions and so friendly and easy to communicate with. We saw 7 Polar bears, some on the ice and some on land. Far more than my expectations. We saw amazing blue whales and at the same time bowhead whales and also fin whales. We saw many seals, walruses and different bird species. Did 4 big hikes up above the clouds on some. Restaurant staff were beautiful - at the end of the cruise they gave my 15 year old son a postcard signed by all of them. Bar staff were amazing. Rooms were serviced every day and keep really clean by the staff. Food was good. Overall an incredible trip which we don’t think could be beaten. We will return to MV Hondius and Oceanwide when we do our next polar expedition!

27 juin 2026
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Réponse de Oceanwide Expeditions

Thanks for your review! We strive to continually evolve and improve our experience, and the voices of our guests are invaluable.  

We hope to welcome you and your son back on board in the future.

Noté 5 sur 5 étoiles

Overwhelming arctic experience

Everything was extremely well planed, organized and carried out. The expedition team and the staff of the ship was wonderful and therefore the whole trip was a great pleasure. A large Chinese travel group put everyone's nerves on edge but the staff tried very hard to make everyone happy - and succeeded.

6 juillet 2026
Avis spontané
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Réponse de Oceanwide Expeditions

Thanks for your review! Guest feedback is hugely important, and we appreciate all feedback, whether positive or constructive. Taking the time to share your experience can help other adventurers choose their perfect itinerary, so thank you!  

 We hope to welcome you back on board in the future.

Noté 5 sur 5 étoiles

Artic from the MV Ortelius.

The comforts of the ship, and professionalism of its staff made this a memorable holiday with fabulous shore excursions in Svalbard and an entirely packed day .This ship and its crew exceeded our expectations.

26 juin 2026
Avis spontané
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Réponse de Oceanwide Expeditions

Thanks for your review! We value feedback, good or constructive!  

 We're thrilled to hear that you enjoyed your time in the polar world. Visiting the edges of the map is a life-changing experience, and we're honored you chose to chase your dreams with us.  

 We hope to welcome you on board again in the future!

Noté 1 sur 5 étoiles

Our Antarctica trip on plancius was cancelled as it broke down again

Our Antarctica trip on plancius was cancelled due to ship issues that were frequent in the 2025-2026 season if you Google it
We arrived in Buenos Aries to find out UK tour operator has just been informed.
Oceanwide could have notified earlier and were aware of our flights
Our UK tour operator got us home and a full refund. Unclear what contribution Oceanwide made to their costs
Would warn anyone thinking of making a booking to use a reputable tour company to make up a package from your country of origin.
Booking direct with Oceanwide to me is an unacceptable risk as even if they refunded a cruise they would probably not have to sort out anything else unless they provided a package as defined in EU law
Didn't post a review until now due to ongoing matters with this cruise

6 mars 2026
Avis spontané
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Réponse de Oceanwide Expeditions

Thank you for taking the time to share your experience. We fully understand how disappointing and frustrating it must have been to have your Antarctic voyage canceled at the last minute, particularly after you had already traveled to Buenos Aires. We sincerely apologize for the disruption this caused to your travel plans.

The decision to cancel a voyage is never an easy one, nor is it one we take lightly. However, when there is any possibility that a vessel cannot operate with the level of safety we require, we will always choose the safest course of action. In remote regions such as Antarctica, where conditions can change rapidly, we do not take risks with the safety of our guests and crew.

We also understand your concerns regarding the timing of the notification. We informed our guests as soon as a final decision had been made. Extensive efforts had been undertaken to ensure your departure could proceed; however, we faced significant logistical challenges. We recognize that this came late from your perspective, but we did not want to cancel the voyage while there was still a possibility it could proceed safely and as scheduled. Following cancelation, we worked to offer alternatives and refunds as swiftly as possible.

Once again, we sincerely apologize for the disappointment this caused. We truly hope you will have the opportunity to experience Antarctica in the future under better circumstances.

Noté 5 sur 5 étoiles

An amazing experience on the trip to…

An amazing experience on the trip to Antarctica, South Georgia and Falklands. Oceanwide exceeded our expectations. The staff on the ship were great, the expedition guides extremely knowledgable and nice. MV Hondius is a great ship. Definitely recommend them.

28 janvier 2026
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Réponse de Oceanwide Expeditions

We truly appreciate you taking the time to leave a review - and for your kind words!

Knowing our guests find real value in what we do makes us smile - there's no better feeling than seeing happy faces at the end of each day!

Noté 5 sur 5 étoiles

Intensive knowledge by staff of…

Intensive knowledge by staff of Falklands, South Georgia and Antartica Peninsula's wildlife, history, geology, glaciers and sea ice. Staff worked hard to access as many sites as possible safely as local conditions warranted,

28 janvier 2026
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Réponse de Oceanwide Expeditions

Thanks for your kind words - we really appreciate it! There's something truly special about the ends of the Earth.

Noté 5 sur 5 étoiles

Best team!

That was the best travel I had, with the best team on board.

17 février 2026
Avis spontané
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Réponse de Oceanwide Expeditions

Thanks for your kind words - we really appreciate it!

We love knowing our guests value their time in the polar regions as much as we do.

Noté 5 sur 5 étoiles

Superb expedition into Antarctica via…

Superb expedition into Antarctica via Falkland Islands and South Georgia. Highly competent and knowledgeable expedition leaders, with a clear focus on the unique wildlife, geology and landscapes.

27 janvier 2026
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Réponse de Oceanwide Expeditions

Thanks for your review! We're thrilled to hear that you enjoyed your time in the polar world.

Noté 5 sur 5 étoiles

Blown away...

We didn't know what to expect, and we're so overwhelmed by the incredible experience.
Crew was fantastic
Zodiac cruises and landings amazing
Sea days were full of information.
Overall guests treated so well .
Looking forward to our next one

28 janvier 2026
Avis spontané
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Réponse de Oceanwide Expeditions

Thanks so much for leaving a review and for your kind words!

Visiting the polar regions is a truly special experience - and the memories will never fade!

We hope to welcome you on board again in the future.

Noté 5 sur 5 étoiles

A true adventure

A true adventure. Exactly what I was looking for. The ship crew and guides were professional, fun and taught us something new every day. I would recommend to anyone seeking adventure!

6 février 2026
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Réponse de Oceanwide Expeditions

Knowing our guests find real value in what we do makes us smile - there's no better feeling than seeing happy faces at the end of each day!

Enjoy the memories - we hope to welcome you onboard again someday.

Noté 5 sur 5 étoiles

Life changing experience

The expedition staff were fantastic. They were passionate, knowledgeable, helpful and friendly. The hotel staff and crew were also really great. The food was good and there was plenty of choice. The whole experience was life changing.

26 janvier 2026
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Réponse de Oceanwide Expeditions

Thanks so much for leaving a review and for your kind words!

Visiting the polar regions is a truly special experience - and the memories will never fade!

Noté 3 sur 5 étoiles

I was charged too much for my room.

Scenery and wildlife was great. Crew was friendly and professional. No complaints about the cruise itself. However, I booked a "Twin Porthole", and was offered an upgrade to a "Superior Cabin". Sounds good, but they reduced the booking price of the Superior to less than what I paid for the Twin. Could have saved over $2k by waiting and booking the Superior directly. Asked about a rebate, and received zero reply whatsoever.

18 janvier 2026
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Réponse de Oceanwide Expeditions

Thank you very much for your kind words about the scenery, wildlife, and especially our crew. We're glad to hear you enjoyed your experience on board, and we truly appreciate you taking the time to share both the positive aspects of your time with us and your concerns.

Regarding the cabin upgrade and pricing, we understand it can be disappointing to see a lower rate offered at a later date. As in many areas of travel and hospitality, pricing can fluctuate with demand and availability.
In some cases, when a few cabins remain unsold near departure, discounts may be applied to achieve full occupancy. Know that this is not a general rule, as many of our voyages sell out well in advance.

Without further details, we are unable to verify previous correspondence and the exact circumstances. If you have further questions, please reach out to us directly with your booking information, and we will be happy to look into the situation for you. You can reach our Head Office using the below details:

info@oceanwide-expeditions.com
+31 (0)118 410 410

Thank you again for your feedback; it helps us improve. We hope to welcome you on board again in the future.

Noté 5 sur 5 étoiles

The trip was wonderful with Plancius

The trip was wonderful because the Plancius was small and had suitable number of persons to an Antarctica.
All the expedition was quick and smooth, and staffs (expeditions and hotel department) are in one team, so we spend a comfortable time.

19 janvier 2026
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Réponse de Oceanwide Expeditions

Many thanks for leaving us a review and for your kind words! We love hearing from our guests, especially when it's clear that their experiences with us have truly resonated with them.

Noté 5 sur 5 étoiles

Een onvergetelijke ervaring!

Goed georganiseerd!
Fijn team van gidsen en begeleiders.Persoonlijk, gedreven en kundig met hart en respect voor de natuur.
Aan boord alles prima verzorgd. Enorme variatie aan eten .
Ook de lezingen waren interessant en sloten aan bij de activiteit en wat er te zien was in de omgeving .
Kortom een onvergetelijke belevenis!

19 janvier 2026
Avis spontané
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Réponse de Oceanwide Expeditions

We truly appreciate you taking the time to leave a review - and for your kind words!

Knowing our guests find real value in what we do makes us smile - there's no better feeling than seeing happy faces at the end of each day!

Noté 5 sur 5 étoiles

This trip has been amazing

This trip has been amazing, the captain and expedition team made sounding decisions to ensure the weather at each landing site is the most ideal condition for us to explore on land.

I never imagine one day I would have the experience being so close to so many penguins, watching albatross and cormorants feeding their youngs, and witness the magnificent beauty of the antarctic, south georgia and falkland islands. This trip definitely achieve that for me.

I truly grateful for all the crews and staffs on the ship that made our journey so enjoyable by taking care us every step of the way. This experience has exceeded my expectation and I would love to return again one day.

21 décembre 2025
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Réponse de Oceanwide Expeditions

Thanks for your kind words - we really appreciate it!

We love knowing our guests value their time in the polar regions as much as we do - there's something truly special about the ends of the Earth.

Noté 5 sur 5 étoiles

Excellent tour/expedition

Excellent tour/expedition. Highly recommend Oceanwide to everyone. Couldn’t fault them

21 décembre 2025
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Réponse de Oceanwide Expeditions

Thanks for your kind words - we really appreciate it!

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