Octopus Money Avis 384

Had Omar dealing with my emails and regularly checked to see if his colleagues had answered my address change

Fantastic mortgage broker offering a highly personalised, consultative experience. Will definitely use again!

Helpful coach, great proprietary tool

Trudi was brilliant, helping me work through various options for my goals, and helping me conclude which option was best for me. I am now setting up what I need to, to implement my plan and see how quickly I can achieve my goals!

Andy was my coach and was very helpful during the sessions. His knowledge and understanding was more than adequate and the sessions were insightful. I enjoyed the sessions as he was also very approachable and easy to talk to.

I am truly grateful to Paul L. from Octopus Money for helping me gain a clear understanding of my financial status and for guiding me on how to manage it effectively for future growth. His insights, practical advice, and structured approach have made complex financial matters much easier to understand and apply, giving me greater confidence in planning ahead.

I had an excellent experience working with my mortgage advisor, Puja. From the very beginning, they demonstrated a high level of trustworthiness, making the entire process feel transparent and stress‑free. They took the time to listen carefully to my needs and fully understand my financial situation, which made their guidance feel genuinely personalised.
Throughout the journey, their support was outstanding. Their responses were always timely, often getting back to me much quicker than expected, which made the whole process smooth and efficient.
I would highly recommend them to anyone looking for a dependable, knowledgeable, and supportive mortgage advisor.

Great coaching experience. I felt personal Finance to be overwhelming where I had no idea about investing, pensions etc. Now I feel more confident and I am on the right path. Doing coaching helped me switch to a higher interest rate ISA so that great.

Bindu made the experience great. Easy to talk to and took the time to explain everything clearer and answered all my questions.

I had a query which I sent by email and had quick relevent responses and advice

Our advisor Puja was great, very patient and took the time go through the more complex aspects of our transaction. Very good service overall, I would recommend!

Puja was great as my mortgage broker - fast, attentive and friendly, a great overall service. Would definitely recommend!

Puja was great, took her time to understand our requirements and acted on it fast. 4 days from initial conversation to offer!

Professional and helpful people who were anxious to clarify and assist technical concerns.

As a first time buyer, Octopus Money has been positively impactful as my mortgage broker.

Puja clearly explained the mortgage process and different product options in simple terms.

Puja communicated effectively and quickly responded to my queries. She is easy to get hold of and proactive with updates.

Puja took the time to understand my unique needs and she tailored her advice accordingly, she went above and beyond in her service of care.

Puja helped me to secure a great rate, thereby helping me save money and she made the process stress-free.

I would strongly recommend Octopus Money to friends, family, or others in similar circumstances.

Great customer service, super helpful, and a wonderful experience for me.

Puja Hathi has been outstanding throughout my remortgage journey, providing a level of service that has truly exceeded my expectations. From the very beginning, she has been proactive, approachable, and incredibly supportive, always taking the time to explain each step in clear, reassuring detail. Her responsiveness has been exceptional — no matter how small my question was, she replied quickly and with genuine care, making the entire process feel smooth and well-managed. Puja’s knowledge and professionalism gave me complete confidence in every decision, and her ability to break down complex information made everything far easier to navigate. I genuinely couldn’t have asked for a better broker, and I would wholeheartedly recommend her to anyone looking for reliable, efficient, and personable mortgage advice.

I have been working with Puja on my remortgage which is due next year, she has been so responsive and helpful to my queries especially when it comes to my changes in request. I would recommend Puja to anyone looking for a friendly helpful advisor to assist in remortgaging.

Transferring my deceased husband’s ISA was a protracted process but Octopus communicated well throughout. Final lovely touch was the offer to have a tree planted with the Woodland Trust in his memory.