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Lisez les avis des autres

Noté 1 sur 5 étoiles

Do not buy, they will create a “no fault found story” ensure you hae footage lf the serial numbers the entire item tha you recieve photograph it indepth to ensure that they can not claim you have dama... Voir plus

Noté 5 sur 5 étoiles

The service provided by the company is superb. My son had a few issued as it stopped working, the team responded quickly to repair it. Great communication and a great product.

Noté 5 sur 5 étoiles

Quality hoverboard and great colours that match board and go cart. Easy to use and set up. Grandchildren have great fun in our long drive way with these. But always wear hard hats. We have purchased 2... Voir plus

Noté 1 sur 5 étoiles

I bought a hoverboard from this company as a Christmas present for my children in December last year. It has had issues with it since I opened it, making clicking and rattling sounds and not respondin... Voir plus

À propos de l'entreprise

  1. Entreprise d'électronique

Informations provenant de diverses sources externes

Official CE Certified Hoverboard (Swegway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support.


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

409 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

I bought a hoverboard and have had to…

I bought a hoverboard and have had to send it back several times due to faults , it has been repaired and sent back each time with fast delivery and repair times its very difficult to actually get hold of these as it can take 3 days for a response via email and the phone lines were still not working last time i checked but i think if they resolved the customer service issue they are a good company with fast dispatch and repair times .

15 juillet 2022
Avis spontané
Logo de Official Hoverboard

Réponse de Official Hoverboard

Hi,

Thank you for your review.

I am sorry it was difficult for you to receive a response from us previously. We aim to respond to all emails within 24 hours upon recieval and have enforced this effectively now for several months.

We appreciate your feedback and will take this on board.

Thank you.

Noté 4 sur 5 étoiles

Great company and product

Great company and product. Our delivery arrived a little later than expected, but this was communicated to us. The product is still going string almost 1 year on.

9 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Recommended

Hoverboard is good quality and the kids have really enjoyed using it. No problems with the company and was delivered quickly.

1 janvier 2022
Avis spontané
Noté 4 sur 5 étoiles

Bought this for my son almost two years…

Bought this for my son almost two years ago and is used regularly. It has been very good, battery good too, only thing l would say is straps could be a bit better and easier, but apart from that hours of enjoyment

8 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

I purchased the hover board and cart…

I purchased the hover board and cart for my daughter around 18 months ago. We both love the hoverboard good fun. Board and cart cart came on time and was both well packaged I've not experienced any faults with board or blue tooth feature. This is a very good product would highly recommend.

8 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Eid present for my kids

We have bought 2 hooverboards for my son and my daughter as an eid present last year, they both love it its easy to ride bluetooth is really good they can listen to music and they love it. One piese was missing from their cart when we got in touch with the customer services they helped with ease and sent a replacement straight away. Highly recommend it to everyone.

10 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Brilliant company

Brilliant company. Ordered one for my daughter a year back for Xmas 2021 brill hooverboard, but then stopped charging after abit of time which I think was down to my daughter messing around. Sent back and they re sent back out all fixed as good as new. Got the cart to go with which is amazing to use

11 novembre 2021
Avis spontané
Noté 3 sur 5 étoiles

Hoover board

Bought the hoover board for my8 year old son, he loves it, we take it every where. The hoover board its self is great, battery life could be better, but the kart is not robust at all and I have had to contact hoover board about this a couple of times (they have been helpful).

7 novembre 2022
Avis spontané
Logo de Official Hoverboard

Réponse de Official Hoverboard

Hi,

Thank you for review.

We are sorry to hear that you were facing issues previously and we hope we rectified this and assisted you in an applicable manner.

Please email us at info@officialhoverboard.co.uk if you have any questions regarding this.

We appreciate your feedback.

Thank you.

Noté 5 sur 5 étoiles

Absolutely brilliant

Absolutely brilliant! My daughter loves her rose gold hoverboard. The full charge seems to last forever which is amazing and the Bluetooth quality is very good. I even contacted customer service upon delivery because the box and instructions both said different minimum weights for rider (different from each other) and different from the site so I wanted to check it was definitely the right one for a 6 year old. They were very quick to respond and asked for a picture of the board which I sent and they confirmed it would be fine for her which made me feel a bit better letting her loose on it for the first time. I would highly recommend Official Hoverboard.

21 février 2022
Avis spontané
Noté 5 sur 5 étoiles

Amazing company

Amazing company with great customer service. Bought my sons hoverboard a wile ago from this company and it’s still going strong and it’s played with all the time. Can not rate this company enough will defo be buying from them again.

8 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Great product

Great service
Great product
Would highly recommend. Its for my grandson for Christmas. Can't wait to try.
So many good reviews.

24 octobre 2022
Avis spontané

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