Oh-Berlin - English Avis 

130
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

" Wonderful service that made this trip so easy and well organized. Thank you Oh -Berlin "

Noté 5 sur 5 étoiles

Me and my wife stayed from 2nd to the 7 th of June 2014. The apartment was conveniently located and close to the tram station, restaurants and shopping malls. the apartment had all the amenitie... Voir plus

Noté 3 sur 5 étoiles

The apartment itself is lovely, good space, good layout. Views from the balcony are pleasant at sunset. On the flip side, hot water took about five minutes to get hot, kitchen is missing many basic... Voir plus

Noté 5 sur 5 étoiles

We have spent three very nice days in this apartment. The studio apartment was very well equipped and very well maintained. The place is an attractive quite neighborhood in West Berlin, about 10 minut... Voir plus

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4,4

Excellent

TrustScore 4.5 sur 5

130 avis

5 étoiles
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1 étoile

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4,4

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Noté 5 sur 5 étoiles

Easiest way to make my own holiday.

Used oh-berlin for two breaks. Both apartments were well described on their site and easy to book. These aren't hotels so be prepared to speak to people, normal people, not hotel people, who let out their apartments. On both of my visits the landlords have been great, helpful and informative without being around all the time. Time spent in research before is well spent - check out location, public transport links, local sights... and wherever you end up will be more enjoyable.

20 janvier 2013
Avis spontané
Noté 4 sur 5 étoiles

Good

Hot water difficult to regulate. Hopefully easily fixed?
Large rooms, good Internet, close to transport. Centrally located in old east Berlin.
Would stay again.
Rob

19 janvier 2013
Avis spontané
Noté 5 sur 5 étoiles

Wonderful modern apartment on the fifth floor (walkup)

The apartment on Wiclefstrasse was newly renovated, modern, super clean, with all amenities, including dishwasher and laundry, as well as all kitchen equipment. Mr. Pawel was extremely helpful, and the neighbors were friendly. The location was good, especially since we had a car -- fifteen minutes to Brandenburg gate area, and an easy off/on from the no. 100 Stadtring Beusselstrasse exit, not to mention near to the Zoo area and Charlottenburg. There is a supermarket nearby, and all other services. The subway (U Bahn) stops are about three longish blocks away, and the S-bahn station at Beusselstrasse a bit further. The apartment would be especially attractive April-October/November because of its terrace.
The fifth-floor walkup may be an issue to some people (no elevator), but we were surprised how little we minded it, given the quality of the apartment. Anyone with a lot of luggage will have to take a short taxi ride from the S-Bahn or a long schlep from the U Bahn.

16 janvier 2013
Avis spontané
Noté 5 sur 5 étoiles

really lovely friendly place to stay

really lovely friendly place to stay, very helpful people, who gave us gifts of donuts upon our arrival!

The place itself is about 40 minute bus/tram ride outside the city of Berlin and surrounded by the Tegeler forest. Although it made a wonderful place to stay in winter, it would be absolutely perfect in summer as there is a lake nearby.

The sauna is in full working order and they provide gowns and sandals, I am not sure if it says it on the blurb but it is 7euro's per person per day.

Overall lovely place to stay and if I ever need to stay around Berlin again I will be seeing if this apartment is free.

11 janvier 2013
Avis spontané
Noté 5 sur 5 étoiles

Perfect

It was so perfect!!!! Nice people, wonderful stay... I felt safe with them

6 janvier 2013
Avis spontané
Noté 2 sur 5 étoiles

Not what I ordered!

Arrived to pick-up the key - but the office was closed.
Was sent to a Restaurant to get the key, but the key was to a different flat to the one I booked. Key difference was that this was 3 floors up with no lift !
Flat smelt musty/damp and we had to make our own beds. Heating worked OK,

This flat was in a area littered with sex shops. I know Berlin has a lot, but no mention of the flat area suitability is made in the write-ups.

4 janvier 2013
Avis spontané
Logo de Oh-Berlin - English

Réponse de Oh-Berlin - English

Firstly, Oh-Berlin would like to thank you for your comments. We are so sorry that your experience didn’t live up to your expectations.
Although this does not excuse what happened, we would like to kindly point out that the owner of the apartment had told you that if you arrived after 6pm, you would have to go and collect the keys from the restaurant next door.
As you know, unfortunately there had been a leak in the apartment you initially chose which meant that the owner had to change your reservation to another flat in the same building. Regrettably this flat was on the third floor of the building and without a lift. We appreciate that this caused some discomfort to you and your party, and we apologise wholeheartedly for this.
Regarding the beds not being made up when you arrived, the best thing to do if you arrive at your apartment and find anything wrong is to get in touch with your local contact person or our customer care team straight away. We’re here every day between 11am and 8pm, ready to sort out any problems or difficulties you’ve come across.
We can assure you that your satisfaction is of the upmost importance to us, so in order to sort this out for you, a member of our team will contact you shortly to discuss your experience and offer you a personal apology.
Thanks again for taking the time to comment. We’re sorry you were disappointed and hope this hasn’t put you off booking with us again.

With best wishes,
Joan Armela
Oh-Berlin.com

Noté 5 sur 5 étoiles

berlin fabulous, apartment delightful, atmosphere to lift the soul! and nightlife to wreck the good intentions!

Our experience in Berlin was truly wonderful, the Berliners cool and sophisticated, liked the chat with us older yet up for it dames!! great city for shopping and eating out was a total delight, great five star food at great prices. Shopping was so different, stopping off and getting fine individual care, paying much less than here in Ireland, there was such attentiveness to detail, The apartment was in a wonderful location, walking through a walled garden, quiet, and yet so close to all the markets and good shopping areas. Taxis cheap and available. We will be back!!

28 décembre 2012
Avis spontané
Noté 4 sur 5 étoiles

Super apartment, super location.

We stayed in Berlin from 4-12 December 2012. The apartment in Charlottenburg was well appointed and conveniently located, shops, buses and rail services were all within a comfortable walking distance. In addition, wa received first classs service from OH-Berlin. WE will use OH-Berlin in the future and recomend them without reservation.

28 décembre 2012
Avis spontané
Noté 5 sur 5 étoiles

A very nice place to stay, good value.

The apartment was nice and a good value. Before we arrived there was some confusion about a double-booking with the apartment owner, but it was resolved smoothly. A good experience, might very well book again and certainly recommend to friends.

17 décembre 2012
Avis spontané
Noté 5 sur 5 étoiles

Can be relied on.

Very easy company to deal with, really thorough and dependable which took the stress out of our trip to Berlin.

11 décembre 2012
Avis spontané
Noté 5 sur 5 étoiles

Absolutely loved our stay

Our apartment was an absolute bargain and we could not fault anything during our stay. The owner was friendly, the apartment was pristine and had everything we needed, even tea bags and coffee!! Effort had really been made to make the place welcoming. We expected from the website and reviews that it would be nice, but it was even better than we could have dreamed of!

4 décembre 2012
Avis spontané
Noté 5 sur 5 étoiles

Laid back - no problem

Visiting my son who is studying in Berlin. First time renting an apartment as against a hotel. You feel as though you are part of the city rather than just passing through. Will do so again... soon! Everything went smoothly.
Passed on the discount coupons to my son and his girlfriend. Oh to be 30 years younger !!!

19 novembre 2012
Avis spontané

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