Oh Sew Crafty Avis 

Great store and great staff. Best selection of fabric in the Midlands. I don’t know what I would do without you.

I had my order changed 3 times each time being told that what I had ordered was no longer in stock, even after I paid extra after the first cancellation to get a different fabric. A real shame I don’t think I will be using this company again. The changes also took ages to arrive it was a full week after my first order before I was told they had run out. Some serious work need to be done with regard to stock control and website management. Even after my order was changed the “sold out” products still appear on the website as available. The fabric actually arrived today (8th May having been ordered on the 24th April) and was good quality fabric such a shame that the organisation has let you all down.

The wrong material was sent: as it was sent to a relative the error wasn’t spotted until the material had been cut. An apology given but no gesture of goodwill for the error the cost of which has been born by the customer.

Excellent speedy service demonstrating focussed customer care. Truly a great company and I would definitely recommend them!

Fabrics are all amazing always dispatched quickly
It’s my to go site for fabrics
Customer service is always on par with us customer being a priority and giving choice

Lovely company to deal with. Great communication, fast delivery and quality material.

Beautiful fabrics. My orders are delivered promptly and with care. Amazing company would recommend it to anyone.

I had made an order and thought i got it wrong Neil was great , no error just forgetfulness on my part

Great service. Good communication. Good quality products. Use them often.

good communication with customer services ,fast reply
fabric arrived within a couple of days ..good assortment good quality for price would definitely used this company again

Placed an order and there was an item missing, contacted the shop by email and item was sent out.

Fantastic fab service fast delivery great quality fabrics

The John Loudon fabric I ordered arrived quickly and is exactly as I had imagined from the website. I have made a scarf which I am very pleased with. I have also ordered more fabric to make a 'mother of the groom' summer outfit, but couldn't decide which design to go for, so have ordered two different ones. Am looking forward to receiving them in the next few days - then I'll make the decision😊

I purchased some buttons for a baby cardigan for my daughter. Unfortunately upon arrival, one of the buttons was slightly damaged. I emailed with picture of button and received a very prompt reply and a replacement. Very happy with overall experience

Absolutely terrible, I am waiting on an order I made 2 weeks ago, then suddenly I received a £5 refund with no explanation at all, no email from them why I received this or where my order is, I have emailed them twice and still had no response, they have left me no choice now but to retrieve my payment, I will never buy from this company again, shocking terrible customer service.

Very good company. Any questions or problems I have had I always get a timely response. Happy to be a regular customer!

They always have a great collection of fabrics. Any problems, they notify you straight away. Value for money and a quick turnaround from order to postage.

Very helpful and quick response to all my questions

Quick to let me know material ordered was unavailable and offered refund which was sent quickly. Efficient and prompt service was impressive.

Was looking for quilting cottons and I'm not disappointed. Lovely selection of fabrics. Carefully packed and delivered within a few days of ordering, bear in mind this included the weekend.
One of the fabrics was out of stock was notified and after choosing a refund this was processed immediately. Beautiful fabrics and price for half metre very reasonable as well.
I narrowed down my choice as far as possible. The dilemma I now have is which fabrics from the bundle do I use!!!!!
I found the website whilist searching for quilting fabrics.
Very pleased with the whole experience with this purchase.