Oh Sew Crafty Avis 

I have ordered from Oh Sew Crafty several times.
I like the range of fabrics, especially the option of buying some lovely print fabrics in polyester cotton, for sewing projects. The quality is excellent and I highly recommend.
Oh Sew Crafty has excellent customer service. I cannot fault the service from this family run company.

I have been into the shop many times and the selection of fabric, yarn and haberdashery is fantastic. The staff are exceptional, they will help you with anything and have always been successful. Whenever I go it's always busy but the staff are always keen to serve you. There is no where else that gives you the all round experience that Oh Sew Crafty does, it always my first port of call. Now that they do collections when you order online it's even better, and lighter on my purse because I always end up buying something else that I did plan on purchasing! I give it 10/10

Another purchase from Oh Sew Crafty. Lovely good quality fabric delivered very quickly.

Excellent service great quality, fast delivery small blip ref some missing parts quickly resolved

amazing small business with excellent customer service products always well priced and packaged highly recommended
👍

The product was fine. Packaging was crap, this was wooden knitting needles and quite expensive ones but they were sent only in their thin box, no bubble wrap, no protection, no instructions to not bend. They have decided not to publish my review on their site, so will AVOID in future, they're not trustworthy

Excellent service, both in store and online and great value for money. I highly recommend them.

Always great to customer service. The fabric is always good quality too and a great price.

The yellow fleece blanket appears to have been cut by hand with regular scissors. The shape is uneven, the edges are not straight, and the fabric is badly frayed and poorly finished. This is very poor quality and not what I expected. I would not recommend this company.

Five stars are not enough!

I was given a Gift Card, but unfortunately due to sad and difficult family circumstances, I put it aside. When life settled a little, I fetched it out and found it had expired one week earlier.

Neil from Oh Sew Crafty VERY generously agreed to extend the date by a couple of weeks. His emails were so thoughtful, kind and friendly. I now have a bag of wonderful squishy yarn waiting to be knitted.

Thank you Neil and the rest of the team, your store is amazing, packed full of great fabrics and yarns. I will be back!

Highly recommend. Very helpful, very responsive.. fast dispatch and excellent quality fabrics 🙂

Awful customer service.

I ordered online and was sent the wrong item. I emailed, called 12 times over the course of 3 hours without answer, and tried their WhatsApp all without reply. I then realised I could go to their store (1hr 30min round trip) to sort it out myself. When I got there, my issue was sorted immediately, but it’s so frustrating that their error became my issue and costed me my time to fix.

Then I finally got a reply from their WhatsApp to be told that the number I contacted wasn’t a customer service number, even though it’s the number listed on their website!!!

I don’t think I’ll be ordering from them again.

Love the products and prices. Beautiful quality and great customer service

I ordered some plushy fabric from this company. The first size offered to purchase is 1/2 meter.
The colours were too dark for my project so wanted to return.
I have been informed that as fabric has been cut it is personalised so I cannot return or have a refund. It can only be returned if they sent wrong fabric or it’s faulty. Needless to say they say I can find better coloured fabric for my granddaughter in the future. That , I might say , is never going to happen.

Always a great fast delivery service. I had a problem with an order it was promptly sorted out. Some of my fabric was sent free of charge. They have an excellent fabric choice too. Would recommend.

Well I can't believe that Oh Sew Crafty have received a few bad reviews!!!!🥹

That is definitely NOT the case with me and my order!!!!!! It was the BEST price ANYWHERE on line, and it was despatched in super quick time, and arrived the following day! How's that for first class service?!?

I have NEVER EVER had any cause or concern dealing with Oh Sew Crafty, so I speak as I find!

For me most definitely a company worth a whole lot more than 5 ⭐ ⭐ ⭐ ⭐ ⭐

I will definitely use them again for sure!

Good fabrics at great prices really good customer service, I had an issue with my an item missing from my recent order, when I contacted them they replied straightaway and missing item was delivered 2 days later. Highly recommended this website

Always happy to help. The personal touch is great. 💐

Terrible customer service. Sent incorrect product. Every interaction with customer service was painful. I have never had such a negative experience purchasing from an online fabric store. I would not recommend this company to my many fellow sewists.

I can only write a review based on my own experiences, but I really can't understand all the negative reviews.
I live on the north coast of Scotland, and post usually takes a day or 2 longer to arrive, but my order arrived a day earlier than expected. I recieved exactly what I ordered in super quick time. Ok, it's not the best quality, but for £3 a yard, it's what you should expect. I will definitely use them again. Thank you 😊