Had a great experience at Oka Bath store. Natasha and Ellie were extremely helpful and friendly, they are a credit to the business. Certainly made it much easier for us to buy from Oka compared to th... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The store employees were very helpful, however I was shocked to see that a £10 shipping fee is added to click and collect purchases. I don’t believe click and collect should have a fee.
L'entreprise a répondu
We visited the Oka Bath Store yesterday and were helped by Linda, who was just superb. The side table we wish to purchase is no longer available to order and Linda took the time and trouble not only... Voir plus
L'entreprise a répondu
with all honesty, I can say that it’s a pleasure to shop at your store. Apart from it being beautiful beautifully appointed the staff are so helpful and always have been whenever I have been there so... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In the heart of Bath sits our gorgeous Georgian-fronted townhouse store, complete with the honey-coloured stone typical of the city. Right in the centre of things, on the bustling Milsom high street, it’s surrounded by popular interiors, fashion and gift shops, as well as independent cafes, and is a short walk from the pleasure gardens and historic homes of famed authors, architects and thinkers such as Jane Austen and Beau Nash. Previously home to Parkhouse and Co. Oriental Goods Depot, purveyors of “fancy goods”, our building was carefully chosen to showcase our seasonal looks , curated by our talented visual team to help you imagine what our pieces might look like in your home.
Coordonnées de contact
26-27 Milsom Street, BA1 1DG, Bath, Royaume-Uni
- +44 1225 443074
4,8
Excellent
275 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Linda B from Oka Bath was very helpful…
Linda B from Oka Bath was very helpful and we had an enjoyable couple of hours with her exploring the goods!
4 mai 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
The store employees were very helpful
The store employees were very helpful, however I was shocked to see that a £10 shipping fee is added to click and collect purchases. I don’t believe click and collect should have a fee.
4 mai 2026
Réponse de OKA - Bath
Hi Sophie
We are pleased to hear that you enjoyed your visit to our Bath Store and sorry to hear of your disappointment with our click and collect charge.
We introduced a small, tiered charge for our Click & Collect service to reflect the cost of picking, packing, and transporting orders to your chosen store. These costs have increased in line with rises in wages, employment costs, and fuel. That said, we do still absorb part of the cost ourselves, and we aim to keep our rates in line with other premium homeware and furniture brands.
We do appreciate your feedback and hope that you are happy with your purchase.
Kind regards
OKA
Ella Ford was very professional
Ella Ford was very professional. She took the time to show me around the the shop and helped me select a couple of lovely prints for my home.
28 avril 2026
Réponse de OKA - Bath
Dear Rosie
Thank you for your kind review. We’re so pleased to hear that you enjoyed your shopping experience at our Bath store, and we hope that you love your prints.
Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Réponse de OKA - Bath
Dear Katherine
Thank you so much for your kind feedback. We’re delighted to hear about your experience in our Bath store, and we’ll be sure to pass your lovely words on to the team.
It’s wonderful to know you felt so well supported during your visit, and we truly appreciate you taking the time to share your experience.
Kind regards
OKA
with all honesty
with all honesty, I can say that it’s a pleasure to shop at your store. Apart from it being beautiful beautifully appointed the staff are so helpful and always have been whenever I have been there so thank you for a nice experience.
27 avril 2026
Réponse de OKA - Bath
Dear Beatrice
Thank you so much for taking the time to leave your review. We’re delighted to hear about your experiences with our Bath store, and we’ll be sure to pass your kind feedback on to the team.
We really appreciate your continued support and look forward to welcoming you back again soon.
Kind regards,
OKA
Thanks to Natasha and Ellie
Had a great experience at Oka Bath store. Natasha and Ellie were extremely helpful and friendly, they are a credit to the business. Certainly made it much easier for us to buy from Oka compared to the less personal touch of some of their competitors.
30 avril 2026
Avis spontané
Réponse de OKA - Bath
Dear Chris
We’re delighted to hear about your experience with our Bath store, and we’ll be sure to pass your kind feedback on to Natasha, Ellie and the wider team.
We truly appreciate your support and we hope that you will visit us again soon!
Warm regards
OKA
Christina is fabulous
Christina is fabulous, so helpful she needs to be cherished
29 avril 2026
Avis spontané
Réponse de OKA - Bath
Dear Beth
Thank you for your lovely review. We are delighted to hear that you received such friendly and helpful service from Christinea during your visit to our Bath store. We strive to provide excellent service, and your kind words motivate us to keep doing our best.
We greatly appreciate your feedback.
Kind regards
OKA
A great shopping experience
All the staff are very friendly and knowledgeable. Amelia and Natasha were very helpful and nothing was too much trouble when considering how furnishings worked together. They gave as much time as I needed but they do not push you to buy. It is a very nice shopping experience.
18 avril 2026
Avis spontané
Réponse de OKA - Bath
Dear Mrs Simon
Thank you for your lovely review. We are delighted to hear that you enjoyed your visit to our Bath store and Natasha and Amelia offered such fabulous service. It's wonderful that they were able to assist you with their design ideas and guidance and we will be sure to share your kind words with them, and the wider team.
We truly appreciate your support and we hope that you will visit us again soon!
Warm regards
OKA
Excellent customer service
Excellent customer service in the Bath branch. Alex is an asset to the company. Polite, knowledgeable and efficient. He put aside some mugs that were in the sale for me so I could collect quickly in my visit to Bath. Thank you
3 avril 2026
Réponse de OKA - Bath
Deaar Selina
We appreciate you taking the time to leave your review.
We're so glad to hear that you enjoyed your shopping experience at our Bath store and received such helpful and welcoming service from Alex.
We are happy that you were able to take advantage of our sale and hope that you love your mugs.
Kind regards
OKA
Superb service at OKA Store in Bath
We visited the Oka Bath Store yesterday and were helped by Linda, who was just superb. The side table we wish to purchase is no longer available to order and Linda took the time and trouble not only to establish which other Oka stores could possibly have it in stock but wrote down their addresses and telephone njumbers for us. Thank you Linda for all your help, you are a real asset to the company!
15 avril 2026
Avis spontané
Réponse de OKA - Bath
Dear Margaret
We appreciate you taking the time to share your kind words. We're happy to hear that you had such a positive experience in our Bath store. It's wonderful to know that Linda went the extra mile to assist with locating you a side table, the team will be thrilled with your feedback.
Please do visit us again soon!
Warm regards
OKA
Réponse de OKA - Bath
Dear Lesley,
Thank you for your kind feedback. We’re so pleased to hear about your visit to our Bath store, and we’ll be sure to pass your comments on to the team.
We hope to welcome you back again soon.
Kind regards,
OKA
Thank you OKA Ella
Ella was very helpful & supportive when I arrived in store with my interior conundrum. Many thanks
1 avril 2026
Avis spontané
Réponse de OKA - Bath
Dear Melanie
Thank you for your lovely review. We are delighted to hear that you enjoyed your visit to our Bath store and Elle provided you with such helpful and knowledgeable service. We’ll be sure to pass on your appreciation and look forward to assisting you again soon.
Kind regards,
OKA
Réponse de OKA - Bath
Dear Maria
Thank you for taking the time to leave your review. We really appreciate your feedback and are glad you had a positive experience during your visit to our Bath store.
We hope to welcome you back again soon.
Kind regards,
OKA
I was helped by a member of staff to…
I was helped by a member of staff to find a lamp shade for a lamp I owned already. She was so helpful and kind. I think she showed me most of the shades in Oka and explained about shade heights and proportions. I took the first choice back on day two as it didn't work for me as well as I’d hoped but she persevered and I’m very happy with the final choice! I also ended up buying a second lamp and shade in the sale so I’m very happy. What a lovely experience. Thank you Bath! I know I’m not allowed to mention the salesperson’s name but anyone visiting the Bath store will soon work it out!
31 mars 2026
Avis spontané
Réponse de OKA - Bath
Dear Consumer
Thank you for your wonderful review.
We're thrilled to hear that you enjoyed your shopping experience at our Bath store and received such helpful and welcoming service from our team. We're so pleased that they could assist you with finding the perfect lampshade and we hope that you are happy with your purchases.
We truly appreciate your support and we hope that you will visit us again soon!
Warm regards
OKA
Réponse de OKA - Bath
Dear Andrew,
Thank you for your kind review. We’re so pleased to hear about your visit to our Bath store, and we’ll be sure to pass your feedback on to the team.
We hope to welcome you back again soon.
Kind regards,
OKA
No problems
Very efficient delivery. Charming man carried the carpet into the right room.
No problems
13 mars 2026
Réponse de OKA - Bath
Dear Mrs Peto,
Thank you for your kind feedback. We’re so pleased to hear everything went smoothly with your delivery and that you were well looked after.
We appreciate you taking the time to share your experience and hope to welcome you back again soon.
Kind regards,
OKA
Lovely products and great customer service
Lovely products, great for something that’s a little bit different.
Staff are fantastic, always helpful and friendly.
21 mars 2026
Réponse de OKA - Bath
Dear Mrs Moher,
Thank you for your kind review. We’re so pleased to hear about your experience in our Bath store, and we’ll be sure to share your feedback with the team.
We really appreciate your support and hope to welcome you back again soon.
Kind regards,
OKA
Prompt delivery of a very nice product…
Prompt delivery of a very nice product but also a refund for the item that was damaged due to the bad I.e. loose packaging.
13 mars 2026
Réponse de OKA - Bath
Dear Denis
Thank you for your review and we are pleased the product arrived quickly. We regret the damage caused by inadequate packaging and will ensure your feedback is shared with the relevant teams so that this can be reviewed.
Please accept our sincere apologies for the inconvenience caused.
Kind regards,
OKA
Advwonderful service in oka Bathice given nothing toomuch to…
Advice given nothing toomuch to explain. Personalities and intera tion with staff deilighrful
11 mars 2026
Réponse de OKA - Bath
Dear Judith
Thank you so much for taking the time to leave your review. We’re delighted to hear about your experience with our Bath store, and we’ll be sure to pass your kind feedback on to the team.
We really appreciate your support and hope you will visit us again soon.
Kind regards,
OKA
Order not received.
So far I have not had not had notice that my item is ready for collection at the Bath OKA - ordered 3:3:26 - more than three weeks ago.
11 mars 2026
Réponse de OKA - Bath
Dear Mrs K M,
Thank you for your review. We’re sorry to hear that you have not yet received confirmation regarding your order.
One of our Customer Service team members will be in touch with you shortly to provide an update and assist further.
Kind regards,
OKA
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.