The most incredible outlet shop, the staff were so kind and helpful, in particular emma stopped out kids having meltdowns by giving them paper to draw on. Emma and her team made some amazing suggestio... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementOxford Road, Unit 10, Bicester Furniture Outlet, Bicester Avenue Garden Centre, OX25 2NY Bicester, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have been buying from Oka for over 20 years and the experience has always been First Class. I purchase both full price and also pick up some great pieces at the Bicester Outlet Shop in Bicester Ave... Voir plus
L'entreprise a répondu
The staff ignored us when we entered the shop. Three ladies stood chatting with each other and showed no interest in helping. I left feeling unwelcome and disappointed.
L'entreprise a répondu
The team in this store are wonderful- I was helped by Tee and Lucy who were very knowledgeable and helpful. They clearly have a genuine passion for home interiors and their advice was greatly apprecia... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Ideally situated just minutes from Bicester Village and Bicester Shopping Park with easy access via the A41, A34, M40, and two mainline train stations, Bicester Avenue is a thriving retail hub that welcomes over 300,000 customers annually. Our new store will offer a curated selection of seasonal favourites and timeless pieces at an irresistible value. From hand-crafted furniture and rugs to patterned cushions and elegant accessories, the Outlet will feature an ever-changing range and limited availability, making each visit a chance to take home a unique treasure.
Coordonnées de contact
Oxford Road, Unit 10, Bicester Furniture Outlet, Bicester Avenue Garden Centre, OX25 2NY, Bicester, England, Royaume-Uni
- 01869934638
4,5
Excellent
26 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I have been buying from Oka for over 20…
I have been buying from Oka for over 20 years and the experience has always been First Class. I purchase both full price and also pick up some great pieces at the Bicester Outlet Shop in Bicester Avenue. Finley who works in the outlet knows what pieces I am likely to purchase, he has a very good eye, and always guides me in the right direction. Great staff, great products. Highly recommend a visit.
7 mai 2026
Avis spontané
Réponse de OKA - Bicester
Dear Anne
Thank you for your wonderful review. We're always thrilled to hear from our long standing customers and are delighted that you enjoy visiting our Bicester Outlet store and receive such exceptional service from Finley, he will be absolutely delighted to know his support makes such an impact on your decision-making.
Your feedback has brightened our day and we thank you for your continued support.
We look forward to welcoming you back soon.
Best wishes
OKA
The most incredible outlet shop
The most incredible outlet shop, the staff were so kind and helpful, in particular emma stopped out kids having meltdowns by giving them paper to draw on. Emma and her team made some amazing suggestions for the garden and house and helped us so much! we loved all the items we've purchased it looks so great and adds so much character
4 mai 2026
Avis spontané
Réponse de OKA - Bicester
Dear Consumer
We’re delighted to hear that you enjoyed visiting our Bicester outlet, it's wonderful to know that their helpful and knowledgeable approach left such a great impression and that you are happy with the items you have purchased.
We truly appreciate your feedback and hope that you will visit us again soon.
Kind regards
OKA
A great experience at the Oka store in…
A great experience at the Oka store in Bicester. The space is beautifully curated, browsing is a real pleasure. The team are friendly, and offer great advice making you feel well looked after. Lucy and T are lovely and Finley was kind enough to help me carry my bags to the car. I found the style of the furniture and homeware very unique. Overall, a really enjoyable visit and a store well worth returning to
15 avril 2026
Avis spontané
Réponse de OKA - Bicester
Dear Sam
We appreciate your kind review of our Bicester store, it's wonderful to hear that you enjoyed your enjoyed your shopping experience. We're happy you found our team so friendly and helpful, and are pleased you felt so well looked after throughout your visit.
We hope that you will visit us again soon.
Kind regards
OKA
Wonderful experience
The team in this store are wonderful- I was helped by Tee and Lucy who were very knowledgeable and helpful. They clearly have a genuine passion for home interiors and their advice was greatly appreciated! The shop itself is well presented and carries a large variety of both outlet and full price items.
16 avril 2026
Avis spontané
Réponse de OKA - Bicester
Dear Sara
We appreciate your kind words about our Bicester store. It's great to hear you found our team members knowledgeable and helpful, and that their passion for interiors shone through, and we're glad you enjoyed the variety of items we offer.
Your feedback means a lot to us and we hope that you will visit us again soon.
Warm regards
OKA
This place was a 10/10
I recently had the pleasure of visiting Bicester’s oka branch and I must say, it was an exceptional experience from start to finish. The store provides an impressive variety of furniture styles, ranging from modern minimalist to classic vintage, ensuring there's something for every taste and home decor vision.
What truly set oka apart was the outstanding staff. Each team member was incredibly friendly, approachable, and eager to assist. They were knowledgeable about the products and offered helpful suggestions and insights without being pushy. Their genuine passion for helping customers create beautiful and comfortable living spaces was evident and greatly appreciated.
I highly recommend Bicester’s oka branch to anyone looking to enhance their home. With its diverse selection, quality products, and exceptional customer service, it's a standout destination for all your decorative needs.
15 avril 2026
Avis spontané
Réponse de OKA - Bicester
Dear Mi
Thank you for sharing such a lovely review.
We are delighted to hear that your recent visit to our Bicester outlet was such a positive experience, and that our team made your visit so enjoyable. We are committed to providing exceptional customer service, and it's wonderful to know that we exceeded your expectations.
We truly appreciate your feedback and recommendation and hope that you will visit us again soon.
Best wishes
OKA
Brilliant Bicester!
The Bicester outlet team are amazing. They always offer such a friendly and welcoming atmosphere, coupled with fantastic Oka product knowledge. It’s a real shame to hear Lou is leaving as she’s been incredible as my stylist and contact at the store. However, Emma, Lucy, Tee and Finley are great assets to the store on my weekly visits!! Thanks for making my Oka experience so lovely everytime team! Oka should be proud to have such fab employees working for them.
23 mars 2026
Avis spontané
Réponse de OKA - Bicester
Dear Ward
Thank you for your wonderful review. We’re delighted that the team at our Bicester outlet store make your visits so enjoyable. We're thrilled that their warm, helpful and knowledgeable approach leave such a great impression.
Thank you for your continued support and we look forward to welcoming you back soon.
Best wishes
OKA
Réponse de OKA - Bicester
Dear Priscilla,
Thank you for your lovely feedback. We’re so pleased to hear about your experience in our Bicester store, and we’ll be sure to pass your kind words on to the team.
We hope to welcome you back again soon.
Kind regards,
OKA
The staff are so wonderful
The staff are so wonderful. I shop here frequently and they always make me feel welcome and looked after. They are so lovely! Really rate this store! Albertine x
20 mars 2026
Avis spontané
Réponse de OKA - Bicester
Dear Albertine,
Thank you for your lovely review. It’s always so nice to hear from our regular customers, and we’re delighted you feel so well looked after when you visit our Bicester store.
We’ll be sure to share your kind words with the team and look forward to welcoming you back again soon.
Kind regards,
OKA
Fab outlet store .
Fab outlet store .. love my new sofa !
All the staff were very helpful and helped to load it when we picked it up
Love love the lamps and most of the furnishings .. a beautiful well made sofa
7 février 2026
Réponse de OKA - Bicester
Dear Jane,
Thank you for your wonderful feedback.
We are so pleased to hear how happy you are with your new sofa and that you enjoyed your visit to the outlet store. It is especially lovely to know that the team were able to assist you and make your collection experience a positive one.
Your kind comments about the sofa and our furnishings are truly appreciated. We hope you enjoy your new pieces for many years to come.
Kind regards,
OKA
Swift easy transfer of purchase /…
Swift easy transfer of purchase / payment / wrapping ! Used SP Couriers the shops approved delivery service from the Bicester Outlet - 5 Star for communication and delivery
11 février 2026
Réponse de OKA - Bicester
Dear Mr P
We appreciate you sharing your review!
We're happy to hear that you found the purchase and delivery process swift and easy. It's great to know the approved delivery service met your expectations for communication and delivery.
We hope you will visit us again soon!
Kind regards
OKA
I purchased the large faux olive tree
I purchased the large faux olive tree. Before I ordered, I visited the Bicester Outlet store to see the item. The staff were very helpful, so much so, that I also bought a small side table.
The olive tree is beautiful and a lovely focal point in my orangery.
The delivery company were also excellent.
6 février 2026
Réponse de OKA - Bicester
Dear Wendy,
Thank you very much for taking the time to share your experience.
We are delighted to hear that you found the team at our Bicester Outlet store helpful and that you are so pleased with your faux olive tree. It is wonderful to know it has become a beautiful focal point in your orangery. We are also pleased that you were happy with the delivery experience.
Your kind feedback is greatly appreciated.
Kind regards,
OKA
Réponse de OKA - Bicester
Dear Mr Goodman
Thank you for sharing such a wonderful review. We are delighted to hear that you enjoyed your visit to our Bicester store. It’s lovely to know our team helped make your experience so enjoyable, and we truly appreciate your kind words.
We look forward to welcoming you back again soon.
Kind regards,
OKA
The staff ignored us when we entered…
The staff ignored us when we entered the shop. Three ladies stood chatting with each other and showed no interest in helping. I left feeling unwelcome and disappointed.
8 décembre 2025
Réponse de OKA - Bicester
Dear Mrs Dodridge,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your recent experience at our Bicester store — this is not the level of service we expect for our customers. We will make sure your comments are passed on to the store team so this can be addressed.
Thank you again for bringing this to our attention, and we hope we have the opportunity to welcome you back for a much better experience.
Kind regards,
OKA
Most helpful
Most helpful, friendly staff members at the OKA Outlet… namely Sarah and Georgia.They went above & beyond with their excellent customer service service… absolutely amazing! 👌
Huge thanks.
Jean Brazel xx
2 novembre 2025
Réponse de OKA - Bicester
Thank you for your wonderful review. We’re delighted to hear that your visit to our Bicester outlet was such a positive experience and that you received exceptional service throughout. It’s always lovely to know when our team go above and beyond to make a visit special.
We truly appreciate your kind words and hope to welcome you back again soon.
Kind regards,
OKA
Stunning new outlet at the Diamond…
Stunning new outlet at the Diamond Bicester Garden Centre complex - really helpful team!
9 novembre 2025
Réponse de OKA - Bicester
Dear Kostas,
Thank you for your lovely review. We’re delighted to hear that you enjoyed visiting our new Bicester outlet and that our team made your experience such a positive one. Your kind words are greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
We have visited and purchased items…
We have visited and purchased items from the Oka outlet in Bicester on various occasions and highly recommend a visit.
Huge selection of items at greatly reduced prices.
The staff were extremely helpful especially Sarah and Luana who really took time to help and were very knowledgeable re' stock, couriers etc
Will definitely be visiting again
21 octobre 2025
Avis spontané
Réponse de OKA - Bicester
Dear Michael
Thank you for your wonderful review. We’re delighted that the team at out Bicester outlet store make your visits so enjoyable. It’s wonderful to know their warm, helpful and knowledgeable approach leave such a great impression.
We truly appreciate your kind words and look forward to welcoming you again soon.
Warm regards,
OKA
Great customer service
I found a piece of furniture I fell in love with and the staff were great through the whole purchase and arranging of the delivery. Sarah who served my daughter and I was fabulous
24 octobre 2025
Avis spontané
Réponse de OKA - Bicester
Dear Ms Young,
Thank you for your wonderful review. We’re so pleased to hear that you found a piece you love and that your experience at our Bicester store was such a positive one from start to finish. It’s lovely to know our team made the process smooth and enjoyable for you.
We truly appreciate your kind feedback and hope to welcome you back again soon.
Kind regards,
OKA
Lovely things and super-nice staff!
Really enjoyed my visit to the Bicester outlet store Despite the shop being busy, Sarah was very friendly and helpful and stayed with me while I inspected the rug I liked. I also bought a lovely little marble stand. Very lovely things and a nice customer experience. Thank you, Sarah.
1 novembre 2025
Avis spontané
Réponse de OKA - Bicester
Thank you for your wonderful review.
We are delighted to hear that your visit to our Bicester Outlet was such a positive experience and Sarah was able to assist you with your selection. We truly appreciate your kind words and hope that you enjoy your purchases.
We hope to welcome you back again soon.
Warm regards,
OKA
Great customer service experience
Such an amazingly helpful, happy team of staff in the Bicester Oka store, I just wish I lived closer!
Wonderful service, much appreciated thank you.
Luana, Sarah, Georgia and Lucy make a great team.
28 octobre 2025
Avis spontané
Réponse de OKA - Bicester
Dear Customer,
Thank you for your lovely review. We’re so pleased to hear that you had such a positive experience at our Bicester store and that the team made your visit so enjoyable. It’s wonderful to know their warm and helpful approach left such a great impression.
We truly appreciate your kind words and hope you’ll visit us again soon.
Kind regards,
OKA
Love love love my wine cabinet
Sarah is just a delight. She brings so much joy and such a positive atmosphere to the whole shop. She is a great advisor and I am so happy with my new wine cabinet.
Georgia was also very lovely and they are both wonderful members to the team at the Bicester store.
23 octobre 2025
Avis spontané
Réponse de OKA - Bicester
Dear Behnaz,
Thank you for your wonderful review. We are thrilled to hear how happy you are with your new wine cabinet and that your visit to our Bicester store was such a joyful experience. It’s always lovely to know when our team creates a warm and welcoming atmosphere for our customers.
We truly appreciate your feedback and look forward to welcoming you back again soon.
Kind regards,
OKA
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.