We always like visiting the Broadway showrooms where everything is displayed so wonderfully. On this visit we bought a set of prints and a linen tablecloth which was hugely reduced. Charlotte helped u... Voir plus
L'entreprise a répondu
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Broadway store is lovely and my husband and I always have a nice time there. The staff is polite and helpful without being pushy to sell. I wish they had more stock of the pillows I wanted (sold out)... Voir plus
The initial order arrived damaged - due to very poor packaging and protection. However, OKA were excellent in their response to the problem - noting the need to ensure better standards on delivery s... Voir plus
L'entreprise a répondu
Firstly I have found the help of your home stylist extremely good. Giving me confidence to purchase a rug , side tables and coffee tables and to help me in the next few weeks to select some cushions.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In the quintessentially English village of Broadway, this gorgeous Georgian farmhouse displays our range of furniture and accessories in a homely setting. The countless period features, from original fireplaces to traditional wooden beams offer the perfect backdrop to our British-designed collection. Our talented visual team has arranged the pieces into seasonal looks so that you can gain abundant inspiration for your own home. The house itself is worth coming to explore just as much as our ranges are, with its decorative mouldings and wooden architrave doorways.
Coordonnées de contact
46 High Street, WR12 7DT, Broadway, Royaume-Uni
- +44 1386 859631
4,8
Excellent
325 avis
Demande des avis aux clients
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Buying lamps in Broadway store
Buying lamps in Broadway store. The lamps were hand blown glass and a choice between three. Assistant willingly unplugged display lamp, quite tricky as on high shelf and took all two window for me to compare. A very helpful lady.
5 juillet 2025
Really helpful staff and let me leave…
Really helpful staff and let me leave my large purchase and collect on the way back
4 juillet 2025
Very pleasant,efficient staff and I…
Very pleasant,efficient staff and I found a real sale bargain which made my day.
5 juillet 2025
I’d like it all!
Beautiful product, lovely helpful staff and a customer car park too! The room sets are styled to perfection and lots of inspiration to be had. Thank you.
1 juillet 2025
Love OKA in Broadway!
1 juillet 2025
Quality service with quality products
This must be the best showroom ever! Great Georgian House in possibly the UK's best village.
To make things better there service is always exceptional and the products are of a great quality.
29 juin 2025
Excellent communication
Excellent communication, arrived within the slot, polite and careful delivery. Were happy to unpack and take away the packaging. Great guys!!!
25 juin 2025
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Really delightful staff and excellent…
Really delightful staff and excellent customer service…
24 juin 2025
Réponse de OKA - Broadway
Dear Anne
We're so glad our team and service delighted you; it's always our goal to provide excellent support.
We appreciate your feedback.
Kind regards
OKA
Quality choices
24 juin 2025
Réponse de OKA - Broadway
Dear Philip
Thank you for sharing your feedback.
We're pleased that you enjoyed your recent visit to our Broadway store and the choices available, and we hope we will see you again!
Kind regards
OKA
I was given great advice by a lady ( I think ) was named Kate . She was absolutely amazing
Great experience. I was helped by a lady called Kate ( I think ) . She was absolutely amazing and gave me some great advice on cushions . I would have never picked the ones she selected for me , but they are so perfect for my new sofas , I absolutely love them , thank you x
22 juin 2025
Réponse de OKA - Broadway
Dear Jackie
We're delighted you enjoyed your experience at our Broadway store. It's wonderful to hear that our team member provided such helpful advice and that you love the cushion selections.
Thank you for sharing your positive feedback; we truly appreciate it.
Warm regards
OKA
Customer Service
One of the sales assistants was really surly and border line rude to my daughter( age 25) as she was collecting an online order. I didn't get her name but she had a nose piercing and was in black.
For my order the manager and assistant - young woman in white top were fabulous.
A bit of customer service training needed and not to discriminate when serving younger customers maybe :)
21 juin 2025
Réponse de OKA - Broadway
Dear Sue,
Thank you very much for sharing your experience with us. We’re so pleased to hear that the manager and the assistant in the white top provided fabulous service for your order.
However, we’re very sorry to hear about the interaction your daughter experienced when collecting her online order. We’ll investigate this further and ensure it’s addressed.
Best regards,
OKA
Broadway store
Great advice and most helpful with packing of items purchased . Will definitely return
20 juin 2025
Réponse de OKA - Broadway
Dear Gary
Thank you for your lovely feedback. We are pleased that our team made such a good impression and we look forward to welcoming you back.
Kind regards
OKA
Beautiful items for the home & garden
Beautiful items for the home & garden, great merchandising and good service all located in Broadway…what’s not to like 😀
15 juin 2025
Réponse de OKA - Broadway
Dear David,
Thank you for your kind words. We're delighted to hear you enjoyed the service and had a great experience in our store. We hope to welcome you back again soon.
Warm regards,
OKA
Love the store in Broadway
Love the store in Broadway, staff always really nice and helpful.
24 mai 2025
Réponse de OKA - Broadway
Dear Stephanie,
Thank you for your kind words. We're so pleased to hear you love our Broadway store and that the team there has made such a positive impression. We’ll be sure to pass on your lovely feedback.
Warm regards,
OKA
Réponse de OKA - Broadway
Dear Glenys,
Thank you for your kind words. We're so pleased to hear you’re happy with your purchase and the service you received. We hope to welcome you back again soon.
Warm regards,
OKA
Well laid out and helpful staff.
Well laid out and helpful staff.
A fantastic range of items
23 mai 2025
Réponse de OKA - Broadway
Dear Keith,
Thank you for your kind feedback. We're so pleased to hear you enjoyed the store layout and found our team helpful. It’s great to know you appreciated the range of items too — we hope to welcome you back again soon.
Warm regards,
OKA
Item delayed ,still not delivered.item…
Item delayed ,still not delivered.item payed in full 16/3/25.
18 mai 2025
Réponse de OKA - Broadway
Dear Mrs Butt
Thank you for your feedback and we are truly sorry to hear about your experience.
We have identified your account, and one of our Customer Service agents will be reaching out to you shortly to assist with your order.
We appreciate your feedback.
Kind regards,
OKA
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