OKA - Broadway Avis 

325
•
TrustScore 5 sur 5

4,8

46 High Street, WR12 7DT Broadway, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We always like visiting the Broadway showrooms where everything is displayed so wonderfully. On this visit we bought a set of prints and a linen tablecloth which was hugely reduced. Charlotte helped u... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Broadway store is lovely and my husband and I always have a nice time there. The staff is polite and helpful without being pushy to sell. I wish they had more stock of the pillows I wanted (sold out)... Voir plus

Noté 3 sur 5 étoiles

The initial order arrived damaged - due to very poor packaging and protection. However, OKA were excellent in their response to the problem - noting the need to ensure better standards on delivery s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Firstly I have found the help of your home stylist extremely good. Giving me confidence to purchase a rug , side tables and coffee tables and to help me in the next few weeks to select some cushions.... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. aussi dans
  3. Magasin de design et de décor intérieur
  4. Magasin de luminaires

Écrit par l'entreprise

In the quintessentially English village of Broadway, this gorgeous Georgian farmhouse displays our range of furniture and accessories in a homely setting. The countless period features, from original fireplaces to traditional wooden beams offer the perfect backdrop to our British-designed collection. Our talented visual team has arranged the pieces into seasonal looks so that you can gain abundant inspiration for your own home. The house itself is worth coming to explore just as much as our ranges are, with its decorative mouldings and wooden architrave doorways.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

325 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,8

Tous les avis

(325)

3 061 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Happy customer!

Prior to visiting the store, I’d phoned to check that the item I wanted was available and could be put to one side for me to collect. The person serving me in the store was friendly and helpful and found what I wanted. She unpacked the item to ensure I was happy with it which I was!

29 août 2025
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Réponse de OKA - Broadway

Dear Lisa,

Thank you for your lovely review. We’re delighted to hear our Broadway team were so friendly and helpful, and that they took the time to ensure your item was perfect before you took it home. It’s wonderful to know you’re a happy customer!

Kind regards,
OKA

Noté 5 sur 5 étoiles

Nice relaxed atmosphere with helpful…

Nice relaxed atmosphere with helpful staff

25 août 2025
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Réponse de OKA - Broadway

Dear Scheff,

Thank you for your lovely review. We’re so pleased to hear you enjoyed the relaxed atmosphere in our Broadway store and found our staff so helpful. Your feedback means a lot to us.

Kind regards,
OKA

Noté 4 sur 5 étoiles

Helpful staff

Good customer service and 30% off, very happy with our new purchase. Perfect for our new garden room and Oka sofa.

24 août 2025
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Réponse de OKA - Broadway

Dear Diane,

Thank you for your lovely review. We’re delighted to hear you received great service from our Broadway team and found the perfect piece for your new garden room — especially with 30% off! We hope you enjoy it alongside your OKA sofa.

Kind regards,
OKA

Noté 5 sur 5 étoiles

The store is amazing

The store is amazing. It is set out so beautifully showing off lots of stock.
Megan was so very, very helpful in assisting me in choosing a picture. 5 stars.

22 août 2025
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Réponse de OKA - Broadway

Dear Val,

Thank you for your wonderful review. We’re so pleased to hear you enjoyed your visit to our beautifully presented Broadway store and that Megan was so helpful in assisting you with your picture choice. Your five-star feedback will mean a lot to her and the team.

Kind regards,
OKA

Noté 3 sur 5 étoiles

Seemed to be very few staff in the shop…

Seemed to be very few staff in the shop and therefore the service was very slow. Also the reductions were not readily noted and had to be looked up only a tiny point.

20 août 2025
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Réponse de OKA - Broadway

Dear Ms Bond,

Thank you for taking the time to share your feedback following your recent visit. We are sorry to hear that you felt the service was slower than expected due to limited staff presence, and that the reductions were not immediately clear.

We strive to ensure that our stores are well-staffed and that promotions are communicated clearly, so we will ensure your comments are passed on to the relevant team for review. We greatly appreciate your observations as they help us to improve the overall shopping experience.

Kind regards,
OKA

Noté 5 sur 5 étoiles

Quality

Just excellent

10 août 2025
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Réponse de OKA - Broadway

Dear Stephen,

Thank you for your kind review. We’re delighted to hear you were so pleased with the quality of your experience at our Broadway store. Your feedback means a lot to us.

Kind regards,
OKA

Noté 5 sur 5 étoiles

Lovely products in a well laid out…

Lovely products in a well laid out building. Also very friendly and helpful service.

9 août 2025
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Réponse de OKA - Broadway

Dear Maria,

Thank you for your lovely review. We’re so pleased to hear you enjoyed visiting our Broadway store and found both the layout and our products so appealing. It’s wonderful to know our team made your experience even more enjoyable with their friendly and helpful service.

Kind regards,
OKA

Noté 5 sur 5 étoiles

The assistant who dealt with my…

The assistant who dealt with my purchase was more than helpful

13 août 2025
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Réponse de OKA - Broadway

Dear Kim,

Thank you for your kind review. We’re delighted to hear you received such attentive service from our Broadway team. Your feedback is greatly appreciated.

Kind regards,
OKA

Noté 5 sur 5 étoiles

Always a great experience buying from…

Always a great experience buying from this store - service, ambience and ability to see / feel the quality and range of products in a real house setting makes all the difference.

12 août 2025
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Réponse de OKA - Broadway

Dear Tina,

Thank you for your wonderful feedback. We’re delighted to hear that you enjoy visiting our Broadway store and that the setting and service help bring our collections to life. We truly appreciate your continued support.

Kind regards,
OKA

Noté 5 sur 5 étoiles

Very helpful and professional service

Very helpful and professional service. Unique products, second visit for us to the Broadway Store.

11 août 2025
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Réponse de OKA - Broadway

Dear Michael,

Thank you for your kind words and for visiting our Broadway store again. I’m so pleased to hear that you enjoyed the service and our unique range of products. We look forward to welcoming you back soon.

Kind regards,
OKA

Noté 5 sur 5 étoiles

Pleasure to Shop Here

Polite, helpful, friendly staff. A pleasure to shops here.

10 août 2025
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Réponse de OKA - Broadway

Dear Pauline,

Thank you for your kind feedback. It’s wonderful to hear that you enjoyed your visit to our Broadway store and found the team so welcoming and helpful.

Kind regards,
OKA

Noté 5 sur 5 étoiles

EXCELLENT

EXCELLENT! Usually go to Broadway where the staff are super helpful. Have also been to the Bicester outlet.( very good)

18 juillet 2025
Avis spontané
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Réponse de OKA - Broadway

Dear Beverley,

Thank you for sharing your feedback. We’re delighted to hear that you’ve received such helpful service from our teams in both Broadway and Bicester. It’s wonderful to know you’ve enjoyed visiting our stores.

Kind regards,
OKA

Noté 5 sur 5 étoiles

Lovely, high quality furniture

Beautiful, high quality furniture and very helpful shop assistants.

29 juillet 2025
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Réponse de OKA - Broadway

Dear Kattie,

Thank you for your kind review. We’re delighted to hear that you were pleased with the quality of our furniture and the helpful service from our Broadway team.

Kind regards,
OKA

Noté 5 sur 5 étoiles

It's a fantastic company

It's a fantastic company. The cushions I bought are gorgeous. Staff were great

24 juillet 2025
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Réponse de OKA - Broadway

Dear Jennifer,

Thank you for your wonderful review. We’re so pleased that you love your new cushions and that our Broadway team made your visit enjoyable.

Kind regards,
OKA

Noté 5 sur 5 étoiles

Experience at the store was brilliant

Experience at the store was brilliant. The staff can’t do enough for you.
I had 20% code which said I could only do it online but they were able to sort it at the branch so would be a lot easier if it said branch or online .

26 juillet 2025
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Réponse de OKA - Broadway

Dear A. McCourt,

Thank you for sharing your experience. We’re delighted to hear that our Broadway team made your visit so positive and were able to assist with your discount in store. We appreciate your feedback regarding the promotion wording — it’s really helpful and something we’ll review internally.

Kind regards,
OKA

Noté 5 sur 5 étoiles

Staff extremely helpful and spent a lot…

Staff extremely helpful and spent a lot of time with us to pick the right shade

11 juillet 2025
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Réponse de OKA - Broadway

Dear Ms Plummer,

Thank you for your lovely feedback. We’re delighted to hear that our Broadway team took the time to help you find just the right lampshade — we’ll be sure to share your kind words with them.

Kind regards,
OKA

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