The staff at your Guildford branch are lovely-they talked me through my order and processed it all for me. For some reason the order did not go through so your staff in Bath completed the order. The d... Voir plus
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Lisez les avis des autres
A brilliant in store experience in Oka Guildford. A huge thank you to Danielle Elliott for whom nothing was too much trouble. I needed a delayed delivery slot that I was not able to book online… Danie... Voir plus
L'entreprise a répondu
We have never shopped from Oka before, but taking the final plunge was easy - we had some great help from Ottie. She was friendly, responsive and ultimately incredibly helpful with our purchase. Reall... Voir plus
L'entreprise a répondu
The in-store team at Guildford were great. What lets you down is your delivery partner DPD. DPD lost my £400 order and it had to be repurchased and sent out. Change your delivery partner. DPD is shock... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Situated between the bustling high street and the historic castle – surrounded by high-end boutiques and delectable restaurants and cafés, such as The Ivy and Gail’s – our store is nestled in the Tunsgate Quarter. The large glass-fronted store showcases our complete (and extensive) collection across 11,000 sq ft, with high ceilings and abundant space. Our talented visual team has arranged the pieces into seasonal looks so that you can gain abundant inspiration for your own home.
Coordonnées de contact
Tunsgate Quarter, GU1 3QY, Guildford, Royaume-Uni
- +44 1483 906287
4,8
Excellent
274 avis
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Réponse de OKA - Guildford
Dear Annie
We appreciate your feedback and are so pleased you had an enjoyable experience in our Guildford store.
We hope that you will visit us again soon!
Kind regards
OKA
Great service
Went to try a bar stool I’d found online Found wandering by an amazing member of staff - he was knowledgeable, helpful and absolutely lovely. A great experience
19 avril 2025
Réponse de OKA - Guildford
Dear Cara
We're so glad to hear about your positive experience in our Guildford store!
It's wonderful to know that our team member went above and beyond to help you find the perfect bar stool. We strive to provide excellent customer service and appreciate you taking the time to share your feedback.
We hope you love your bar stools.
Kind regards
OKA
Réponse de OKA - Guildford
Dear Robert
Thank you for your kind words!
We're thrilled to hear you had another positive experience with our service and product range. Your feedback really means a lot to us.
Thank you for you continued support and we hope to see you soon.
Best wishes
OKA
Réponse de OKA - Guildford
Dear Tim
We're so glad to hear you had a positive experience with our team in Guildford. We appreciate your kind words and are committed to providing exceptional customer service.
We look forward to welcoming you back soon!
Kind regards
OKA
The Guildford staff at Oka are super…
The Guildford staff at Oka are super helpful and friendly. Its my go to shop. I actually live in London so i make a special trip. I love the store !!!
15 avril 2025
Réponse de OKA - Guildford
Dear Eleanor
We are so happy to hear you had a great experience at our Guildford location! It's wonderful to know you enjoyed the friendly and helpful team.
We truly appreciate you making the special trip from London and your loyalty and hope we see you again soon!
Best wishes
OKA
Beautiful products from OKA
Beautiful products from Oka - again! Lovely sideboard has transformed our living room. Thank you so much, worth every penny and delivery was great with Chris & Harry at 442 Logistics as well.
16 avril 2025
Avis spontané
Réponse de OKA - Guildford
Dear Katie
We're so happy to hear you're loving your new sideboard! It sounds like it's the perfect addition to your living room.
We're also thrilled that your delivery experience with Chris and Harry was positive.
We appreciate your kind words and will share your feedback with our team.
Best regards
OKA
Fiona was great
Fiona helped us during our visit and really spent a lot of time trying to find exactly the right rug and cushion covers to meet our needs
5 avril 2025
Réponse de OKA - Guildford
Dear Neil
We're thrilled to hear about your positive experience in our Guildford store.
It's wonderful to know that Fiona went above and beyond to assist you in finding the perfect rug and cushion covers. We appreciate your kind words and will share your feedback with Fiona.
Best wishes
OKA
The staff in the Guildford shop are the…
The staff in the Guildford shop are the best. Helpful and very thoughtful
3 avril 2025
Réponse de OKA - Guildford
Dear Matt
We are delighted to hear that you had a positive experience with our Guildford team. We'll be sure to pass along your feedback to them.
Thank you for your support and we look forward to welcoming you back soon!
Kind regards
OKA
We love our new sofa
We love our new sofa. The store staff were really helpful and arranging delivery was easy.
Thanks
28 mars 2025
Réponse de OKA - Guildford
Dear Parina
Thank you for your wonderful review! We're so happy to hear that you love your new sofa and that our team was able to make the delivery process easy for you.
We appreciate your kind words and look forward to welcoming you back soon!
Best wishes
OKA
Excellent !
I made a recent purchase through the Guildford store. Meg and Fiona offered delightful and very helpful customer service. Thank you team Guildford!
31 mars 2025
Avis spontané
Réponse de OKA - Guildford
Thank you for your fantastic feedback!
We're so glad to hear you had a positive experience with Meg and Fiona at our Guildford store. We strive to provide excellent customer service, and we're thrilled that our team was able to make your purchase enjoyable.
Kind regards
OKA
Réponse de OKA - Guildford
Dear Victoria
Thank you for your kind words!
We're so pleased to hear that our Guildford team made such a positive impression on you. Providing excellent service is always our top priority, and it's wonderful to know we've met your expectations.
We appreciate your support.
Best wishes
OKA
Helpful assistance I always enjoy a…
Helpful assistance I always enjoy a visit to Oka Guildford
27 mars 2025
Réponse de OKA - Guildford
Dear Hilary,
Thank you so much for your kind words! We're really pleased to hear that you received helpful assistance and that you always enjoy your visits to our Guildford store. We’ll be sure to pass your feedback on to the team – they’ll be thrilled! We look forward to welcoming you back again soon.
Kind regards,
OKA
Great shopping experience!
Extremely helpful with everything! An enjoyable shopping experience!
20 mars 2025
Réponse de OKA - Guildford
Thank you for your kind words! We're so pleased to hear you had an enjoyable shopping experience and found the team to be extremely helpful. We really appreciate you taking the time to share your feedback and hope to welcome you back again soon.
Best regards,
OKA
Fab shop w very helpful & friendly staff
I had a very friendly warm welcome. A very helpful staff offered advice with choices of lamp shades; suggesting styles & colours.
14 mars 2025
Réponse de OKA - Guildford
Dear Sal
Thank you for your kind words!
We are delighted to hear you received such a warm welcome and found our Guildford team helpful in assisting you with your lampshade choices.
We hope that you love your purchases and that we see you again soon.
Best regards
OKA
Absolutely fabulous experience today in…
Absolutely fabulous experience today in your Guildford store. Super helpful and professional experience both team members went over and above! Delighted with my purchase.
13 mars 2025
Réponse de OKA - Guildford
Dear Karen
Thank you for sharing your kind words.
We are delighted you had a fabulous experience in our Guildford Showroom and our team members made such a positive impression. Providing friendly, helpful and attentive service is something we strive for, and we truly appreciate your feedback.
We hope that you enjoy your Cushion Covers and look forward to welcoming you back!
Best regards
OKA
The assistant took time and trouble to…
The assistant took time and trouble to find what I needed.
11 mars 2025
Réponse de OKA - Guildford
Dear Joan
Thank you for sharing your feedback.
We're so pleased to hear that you enjoyed your recent shopping experience in our Guildford Store and we look forward to welcoming you back again soon!
Best regards,
OKA
Buying a chair
Buying the chair was a pleasurable process. The staff were helpful with details for pick up rather than expensive delivery.
28 février 2025
Réponse de OKA - Guildford
Dear Julia
Thank you for sharing your feedback and we are delighted to hear of your experience with our Guildford Showroom. We will ensure that your comments are passed on to the Team.
We hope that you are pleased with your Haywood Armchair and we look forward to welcoming you back soon!
Kind regards
OKA
Oka Guildford
The sales assistant, Kira C in the Guildford shop was wonderful. Very helpful, and when I pointed out that one of the plates in the set of 4 had a different edge to the other 3 she hunted out a matching set of 12 for me. She was a really lovely girl. 5 stars for her.
27 février 2025
Réponse de OKA - Guildford
Dear Julia,
Thank you for your wonderful feedback! We're so pleased to hear that you had such a positive experience at our Guildford store. Providing attentive and helpful service is something we truly value, and it's great to know that our team was able to assist you in finding the perfect set. We appreciate your support and look forward to welcoming you back again soon!
Best regards,
OKA
Very helpful staff who went to some…
Very helpful staff who went to some trouble to find and organise delivery of a second lamp which was not in stock
26 février 2025
Réponse de OKA - Guildford
Thank you for your kind feedback! We're so pleased to hear that our team went the extra mile to help you find and arrange delivery for your second lamp. Providing excellent service is very important to us, and we truly appreciate your support. We hope you love your new lamps and look forward to welcoming you back again soon!
Best regards,
OKA
Staff are super helpful and the store…
Staff are super helpful and the store has a great range of products.
27 février 2025
Réponse de OKA - Guildford
Dear Denise,
Thank you for your kind words! We're delighted to hear that you found our staff super helpful and enjoyed our range of products. We truly appreciate your support and look forward to welcoming you back again soon!
Best regards,
OKA
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