OKA - Guildford Avis 274

Everyone was very helpful especially Maria in the London shop and Natalie in the Guildford shop. I think everyone for all their care in me getting the perfect outdoor furniture. I will definitely come back to oka

Very pleasant staff, good choice of cushions.

Very nice store assistant, went the extra for me and super pleasant ... a credit to your brand.

Helpful staff in store. Wide choice. Easy online ordering.

Alice at the Guildford store and Luana at Bicester went out of their way for me - Oka is and always has been exceptional service.

I ordered a table online and it was delivered in March and it had a dent in it. I spoke to customer services and they said they’d collect and issue a refund. I still haven’t had the refund, or been contacted to collect the table and my last 4 emails have gone unanswered. I’ve phoned and been told they will be in touch and nothing. I’ve spent a lot of money with them in the past and wasn’t expecting this at all.

The staff in Guildford store were fantastic once again. Very helpful both in the phone and in the store. A very pleasant shopping experience.

I buy a lot of items from the Guildford store The staff are always friendly and have good knowledge of the products. Alway a very pleasant shopping experience.

Staff very helpful

Will was warm at the Guildford branch is friendly, knowledgeable and very professional. My purchases were beautifully wrapped with so much attention to detail. I will be returning to the store rather than purchase online just for the warm welcome and service .

The Staff are very helpful but disappointingly the bench we bought in the sale could not be delivered to the shop and collected from the shop. this incurred an additional delivery cost of £60. This took a big chunk out of the savings on otherwise generous sale price.

Super helpful member of staff @ the Guildford store on Sunday - thank you so much. We are so pleased with the items we bought.

Our first time buying at Oka. The shop in Guildford was amazing. Beautiful merchandise, very clean and the staff couldn’t have been more helpful. The refreshing thing was that we could walk away with our purchases. Didn’t have to order and wait for delivery. A wonderful experience.

My experience at Oka in Guildford was seamless; perfect service, and all of our choices were available to purchase.
They could not have been more helpful!

Fiona was incredibly helpful and sent out of way to help us with our enquiries, we have since purchased a mirror that she set aside for us. Thank you Fiona, Guildford store.

The lovely assistant, Alexa G, spent lots of time helping me choose lamps and shades. I couldn't have done it without her. Thank you

I recently had the pleasure of working with Diana at OKA to source and purchase a table, and I can’t speak highly enough of the exceptional service she provided. From the outset, Diana was incredibly helpful, taking the time to understand exactly what I was looking for and offering expert advice on the best options available.

She went above and beyond to help me source the right piece, keeping me informed throughout the process and ensuring everything was handled smoothly from start to finish. Her professionalism, attention to detail, and genuine care made the entire experience effortless and enjoyable.

Thanks to Diana’s outstanding support, what could have been a challenging process was made simple and stress-free. A huge thank you to Diana and the OKA team — I wouldn’t hesitate to return for future purchases.