Michelle and Emma always make our shopping experience in Harrogate's OKA branch, a pleasure. They're both warm and friendly and always go out of their way to help us find what we're looking for. We lo... Voir plus
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Great choice of products which are of good quality. Prices are reasonable especially when there is a special offer running. Staff always very helpful and on site car parking really helps.
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I recently bought a lamp from the Oka Harrogate store. Emma on the phone and then Louisa who helped me when I went to pick up the lamp were both extremely helpful and very pleasant to deal with.
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The product is great, however you should not have to pay a £30 delivery fee for the store to restock an Item. We ordered the item (2 framed pictures) in store. The store did not have stock, and the... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
In this scenic town in North Yorkshire sits one of our largest countryside stores; OKA Harrogate offers you the chance to view our Garden Range as well as seasonal room sets that display the majority of our interiors collection, styled in inspirational ways by our talented visual team.
Coordonnées de contact
9 West Park, HG1 1BL, Harrogate, Royaume-Uni
- +44 1423 701161
4,8
Excellent
269 avis
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Emma- Harrogate Store
Really helpful discussion with Emma who understood where I was trying to get and made some great suggestions which ultimately resulted in me crystallising my view on what I wanted
28 mars 2026
Avis spontané
Réponse de OKA - Harrogate
Dear Mrs Bell
We're happy to hear that your discussion with Emma was helpful! It's great to know that the suggestions assisted you in clarifying your perspective.
We appreciate you sharing your positive experience and hope that you will visit us again soon.
Best wishes
OKA
Very helpful staff offering constructive advice.
Delightful and helpful staff
30 mars 2026
Avis spontané
Réponse de OKA - Harrogate
Dear Holly,
Thank you for your kind review. We’re so pleased to hear about your visit to our Harrogate store, and we’ll be sure to pass your feedback on to the team.
We hope to welcome you back again soon.
Kind regards,
OKA
Always great products
Always great products, and exceptionalcustomer care especially from Michelle
29 mars 2026
Avis spontané
Réponse de OKA - Harrogate
Dear Mervé,
Thank you for your lovely feedback. We’re delighted to hear about your experience in our Harrogate store, and we’ll be sure to pass your kind words on to Michelle and the team.
We really appreciate your continued support and hope to welcome you back again soon.
Kind regards,
OKA
5 stars across the board
OKA staff are knowledgeable, approachable and extremely helpful both in terms of their own product, but also with regard to interior design and home styling. A visit to store is like a home from home experience.
Ordering is easy. Communication regarding delivery exceptional and the home delivery team charmingly efficient.
Always a pleasure to make a purchase.
30 mars 2026
Avis spontané
Réponse de OKA - Harrogate
Dear Julia,
Thank you so much for taking the time to share such thoughtful feedback. It’s wonderful to hear about your experience in our Harrogate store, and we’re delighted that every part of your journey with us has been so positive.
We’ll be sure to share your kind words with the team, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Exemplary service from Emma at Harrogate.
Exemplary service from Emma at Harrogate - on what was a complicated (by me!) trade order.
Emma was very helpful.
Many thanks,
27 mars 2026
Avis spontané
Réponse de OKA - Harrogate
Dear Andrea,
Thank you for your kind feedback. We’re delighted to hear about your experience with Emma in our Harrogate store, and we’ll be sure to pass your comments on to her and the team.
We really appreciate you taking the time to share your review and hope to welcome you back again soon.
Kind regards,
OKA
Outstanding service
Without a doubt, when we visited Oka in Harrogate,last weekend, the one thing that made our experience so amazing, was Sam. She couldn’t have done anymore to help us. She took the time to find out what we were looking for and was genuinely keen to make sure we were able to look at all options and combinations, coming up with ideas that we hadn’t even considered. She then went on to continue looking for pieces that she thought might work for us and contacted us a few days later. I can honestly say, it’s the best service we have experienced in a store, for many years and it’s so refreshing to find it actually still exists! Thanks again Sam and we look forward to our next visit.
22 mars 2026
Réponse de OKA - Harrogate
Dear Elaine,
Thank you so much for taking the time to share such wonderful feedback. It’s fantastic to hear about your experience in our Harrogate store, and we’ll be sure to pass your kind words on to Sam and the team.
We’re delighted she made such a positive impression, and we truly appreciate you sharing this. We look forward to welcoming you back again soon.
Kind regards,
OKA
Excellent service
Excellent service. Got incredibly helpful advice to find cushions that look fantastic on our new sofas. Thank you very much.
23 mars 2026
Avis spontané
Réponse de OKA - Harrogate
Dear Rachel,
Thank you for your lovely feedback. We’re delighted to hear about your experience in our Harrogate store, and we’ll be sure to share your kind words with the team.
We hope your new additions look fantastic in your home and look forward to welcoming you back again soon.
Kind regards,
OKA
Great customer service.
We have been shopping in the Harrogate store for years and always receive a friendly welcome. The staff are all friendly, professional and helpful. Particularly Emma, Fleur, Carole Zoe and not forgetting Sam!
Compared to Neptune where we found the service very cold and aloof.
24 mars 2026
Avis spontané
Réponse de OKA - Harrogate
Dear Customer
Thank you for your lovely words. We're happy to hear that you consistently receive a friendly welcome at our Harrogate store, it's great to know our team's helpfulness and professionalism stand out.
We really appreciate you taking the time to share your positive experience, we will be sure to pass your feedback on to our team.
Warm regards
OKA
An absolutely fabulous shopping experience!
We called in OKA per chance and received a lovely welcome from all the staff. The shop is a delight to walk around and gave us some great ideas for a lounge refurbishment. Carole was superb and very knowledgeable and a was a joy to have her professional advice. We left with several items!! A great experience! Would highly recommend!!
21 mars 2026
Avis spontané
Réponse de OKA - Harrogate
Dear Luisa,
Thank you so much for your lovely feedback. It’s wonderful to hear about your visit to our Harrogate store, and we’ll be sure to pass your kind words on to Carole and the team.
We’re so pleased you found inspiration for your home and enjoyed your time with us. We look forward to welcoming you back again soon.
Kind regards,
OKA
very efficient online delivery service…
very efficient online delivery service and 2 very good delivery guys who negotiated a heavy consignment
of chair and side table upstairs with ease.
14 mars 2026
Réponse de OKA - Harrogate
Dear Mrs Mantle,
Thank you for your feedback. We’re so pleased to hear everything went smoothly with your delivery and that the team took great care with your order.
We appreciate you taking the time to share your experience and hope to welcome you back again soon.
Kind regards,
OKA
Réponse de OKA - Harrogate
Dear Sarah,
Thank you for your lovely review. We’re so pleased to hear you found the perfect Mother’s Day gift and had a positive experience in our Harrogate store.
We hope to welcome you back again soon.
Kind regards,
OKA
The lady assistant was very helpful…
The lady assistant was very helpful ((Michelle)
15 mars 2026
Avis spontané
Réponse de OKA - Harrogate
Dear Frances,
Thank you for your kind review. We’re so pleased to hear about your visit, and we’ll be sure to pass your feedback on to Michelle and the Harrogate team.
We hope to welcome you back again soon.
Kind regards,
OKA
Zoe at the oka Harrogate store was…
Zoe at the oka Harrogate store was utterly brilliant.
Zoe really looked after me, she spent a lot of time going through colour schemes, selections of cushions, floor lamps and lamp shades. I can tell she loves what she does, it really comes through.
I found her advice invaluable.
I felt like I was shopping with a friend. We were having a giggle about how I’d have to hide my purchases from my husband too :-)
Thank you Zoe for your fabulous customer service. I hope I get see you next time I visit the shop!
13 mars 2026
Avis spontané
Réponse de OKA - Harrogate
Dear Rachel,
Thank you so much for sharing your experience. It’s wonderful to hear how well Zoe looked after you, it sounds like a really special visit. We’ll be sure to pass your kind words on to her and the Harrogate team.
We hope to see you again soon.
Kind regards,
OKA
Loved the shop in Harrogate everything…
Loved the shop in Harrogate everything is shown to its best advantage I know shopping online is the future but it’s great to actually see the goods before buying
6 mars 2026
Réponse de OKA - Harrogate
Dear Ms Stephens
Thank you for taking the time to share your review. We're glad you enjoyed your recent visit to our Harrogate shop. It's such a pleasure for us to know you appreciate seeing our goods in person, even with the convenience of online shopping.
We really appreciate your feedback and thank you for choosing to shop with us.
Kind regards
OKA
The atmosphere at Oka Harrogate is…
The atmosphere at Oka Harrogate is always warm and welcoming. The staff friendly, helpful and knowledgeable. I recommend Oka to anyone looking for high quality goods at a fair price.
16 février 2026
Réponse de OKA - Harrogate
Dear Beverley
Thank you for your wonderful review. We’re delighted to hear that visiting our Harrogate store is always such an enjoyable experience for you. Creating a welcoming and friendly environment is something we care deeply about, and it’s lovely to know this comes across during your visits.
We truly appreciate your recommendation and continued support and look forward to welcoming you again soon.
Warm regards,
OKA
A great shop with lots of lovely…
A great shop with lots of lovely things. You can browse and not feel pressured. Louisa was very friendly & helpful
21 février 2026
Avis spontané
Réponse de OKA - Harrogate
Dear Wendy
Thank you for your kind words. We're so pleased to hear you enjoyed browsing in the store and that Louisa was able to assist you so helpfully and warmly.
Your feedback means a lot to us and we hope to welcome you back soon.
Warm regards,
OKA
Réponse de OKA - Harrogate
Dear Mrs Ridehalgh
Thank you for your lovely review. We’re delighted to hear that you enjoyed your visit to our Harrogate store and that the team made such a positive impression. Your feedback is truly appreciated, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Réponse de OKA - Harrogate
Dear Jane,
Thank you for taking the time to leave your review.
We are delighted to hear that you would recommend OKA and that you had such a positive experience with both our products and customer service. Your kind comments are greatly valued.
Kind regards,
OKA
Réponse de OKA - Harrogate
Dear Louise,
Thank you for taking the time to leave your review.
We are delighted to hear that you found our team helpful. Your feedback is greatly appreciated.
Kind regards,
OKA
First class service as expected!
Delivered on time, boxed to perfection, delighted with purchase.
7 février 2026
Réponse de OKA - Harrogate
Dear Moira,
Thank you for taking the time to leave your review.
We are delighted to hear that your delivery arrived on time and that you are pleased with your purchase. Your kind feedback is greatly appreciated.
Kind regards,
OKA
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