OKA - Harrogate Avis 

288
TrustScore 5 sur 5

4,8

9 West Park, HG1 1BL Harrogate, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Zoe at the Harrogate store was friendly , helpful and we managed to order all of our items and take away a lovely set of cushions for our new sofa. Thank you for such a professional service !

Noté 5 sur 5 étoiles

The OKA Harrogate store is a credit to the company. Last week I ordered some cutlery which was out of stock online, so I rang up to see if they were able to deliver it from store - which they were. Zo... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Very disdainful staff in the Harrogate shop. Worked at their own pace (2 of them fawning around one customer with no interest in me!!) Couldn’t help me with some prints that I liked but offered to ord... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Michelle and Emma always make our shopping experience in Harrogate's OKA branch, a pleasure. They're both warm and friendly and always go out of their way to help us find what we're looking for. We lo... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de design et de décor intérieur
  3. Magasin de luminaires

Écrit par l'entreprise

In this scenic town in North Yorkshire sits one of our largest countryside stores; OKA Harrogate offers you the chance to view our Garden Range as well as seasonal room sets that display the majority of our interiors collection, styled in inspirational ways by our talented visual team.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

288 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(288)

2 204 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Brilliant staff at the Harrogate store…

All the staff brilliant at the Harrogate branch and it’s always a pleasure to spend time in this beautiful furniture store.

8 décembre 2025
Logo de OKA - Harrogate

Réponse de OKA - Harrogate

Dear Sally,

Thank you so much for taking the time to share your review. It’s great to hear how much you enjoy visiting our Harrogate store, and we’ll make sure the team sees your kind words. We hope to welcome you back again soon.

Kind regards,
OKA

Noté 5 sur 5 étoiles

Bespoke shopping every time.

First class and attractive merchandise, excellent personal attention from staff.....in one word...."Faultless"
I love your Christmas Tree x

5 décembre 2025
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Réponse de OKA - Harrogate

Dear Lesley

Thank you for your kind words. We’re delighted to hear that you had such a positive experience at our Harrogate store. It’s wonderful to know our team made you feel welcome, and your shopping experience was such a pleasure.

We truly appreciate your feedback and are so glad you love our Christmas tree!

Warm regards,
OKA

Noté 5 sur 5 étoiles

Beautiful cushions !

28 novembre 2025
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Réponse de OKA - Harrogate

Dear Jean

Thank you for your lovely review. We’re so pleased that our Harrogate team made your visit enjoyable, and we hope that you you love your new cushions.

Kind regards,
OKA

Noté 4 sur 5 étoiles

Excellent Customer service at the Harrogate store…

Customer service at the Harrogate store was really good as usual and some good advice thank you

27 novembre 2025
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Réponse de OKA - Harrogate

Dear Customer

Thank you for your kind review. We’re delighted to hear that you enjoyed your visit to our Harrogate store and that the team made such a positive impression.

Your continued support means a great deal to us, and we hope your next visit is just as enjoyable.

Warm regards,
OKA

Noté 5 sur 5 étoiles

Excellent service and quality products

Excellent service from your most enthusiastic and helpful staff. Your products are absolute top quality.

3 décembre 2025
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Réponse de OKA - Harrogate

Dear Ian,

Thank you for your wonderful review. We’re delighted to hear that you had such a positive experience at our Harrogate store and that you continue to enjoy the quality of our products. Your kind feedback means a great deal to us.

We hope to welcome you back again soon.

Kind regards,
OKA

Noté 5 sur 5 étoiles

Good customer service

The lady who assisted me was very informative and helpful

2 décembre 2025
Logo de OKA - Harrogate

Réponse de OKA - Harrogate

Dear Beverley,

Thank you for your kind review. We’re delighted to hear that you received helpful and informative service during your visit to our Harrogate store. Your feedback is greatly appreciated, and we hope to welcome you back again soon.

Kind regards,
OKA

Noté 5 sur 5 étoiles

Emma was very helpful

Emma was very helpful, polite and cheerful.

1 décembre 2025
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Réponse de OKA - Harrogate

Dear Simon,

Thank you for your kind review. We’re delighted to hear that your experience at our Harrogate store was such a positive one. Your feedback is greatly appreciated, and we hope to welcome you back again soon.

Kind regards,
OKA

Noté 5 sur 5 étoiles

Another great experience at OKA Harrogate

Excellent and friendly help from Carole choosing some new lamps. She knows exactly what will work well in your home!

29 novembre 2025
Avis spontané
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Réponse de OKA - Harrogate

Dear Kirsty,

Thank you for your lovely review. We’re delighted to hear that your recent visit to our Harrogate store was such a positive experience. It’s wonderful to know the guidance you received helped you feel confident in your choices.

We truly appreciate your feedback and look forward to welcoming you back again soon.

Kind regards,
OKA

Noté 5 sur 5 étoiles

Dr Anthony and I visited OKA on…

Dr Anthony and I visited OKA on November 28th and we were served very well by some relatively new but knowledgeable members of the OKA Harrogate team, namely: Michelle & Lynda. Michelle added more things to our wish list. Zoe and Emma who have been at the Harrogate store for quite some time welcomed us too. Emma made a coffee which was very well received by both of us. Zoe messaged me on Sunday evening (even after hours) about the 3 prints Anthony enquired about by phone on Sunday during the day and we are returning to OKA today to buy and collect them. Emma invited Anthony and I to a wreath making class which he is very much looking forward to. I cannot make it as I have to take my 90 year old mum for a hairdressing appointment. We look forward to seeing the other members of the OKA Harrogate team today when we visit.

28 novembre 2025
Avis spontané
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Réponse de OKA - Harrogate

Dear Martin,

Thank you for taking the time to share your experience. We’re delighted to know that your recent visit to our Harrogate store was such an enjoyable one and that the team created a welcoming and supportive atmosphere throughout. It

Your continued support means a great deal to us, and we hope your next visit is just as enjoyable.

Kind regards,
OKA

Noté 5 sur 5 étoiles

Zoe and Carol

Zoe and Carol, were superb. Helped with all the Christmas shopping!

30 novembre 2025
Avis spontané
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Réponse de OKA - Harrogate

Dear Jonathan,

Thank you for your lovely review. We’re delighted to hear that your visit to our Harrogate store made Christmas shopping that bit easier. Your feedback is greatly appreciated, and we hope to welcome you back again soon.

Kind regards,
OKA

Noté 3 sur 5 étoiles

I didn t find the staff that helpful.

I didn t find the staff that helpful.

29 novembre 2025
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Réponse de OKA - Harrogate

Dear Angela

We're really sorry to hear about your experience in our store.
We endeavour to provide a high level of customer service, and it's disappointing to hear that we fell short in your case.

Please rest assured that we take your comments seriously and will address this with our team to ensure that all customers feel welcomed and valued.

We truly appreciate your feedback as it helps us improve, and we hope you'll give us the opportunity to provide a better experience on your next visit.

Kind regards,
OKA

Noté 5 sur 5 étoiles

Lovely products and great customer…

Lovely products and great customer service.

29 novembre 2025
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Réponse de OKA - Harrogate

Dear Elisabeth

Thank you for your kind review. We’re so pleased to hear you received such friendly and helpful service from our Harrogate team. Your feedback means a lot to us and will be shared with the store.

Kind regards,
OKA

Noté 5 sur 5 étoiles

We found the staff friendly and helpful…

We found the staff friendly and helpful and we were looked after by Carole who was very helpful.

25 novembre 2025
Avis spontané
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Réponse de OKA - Harrogate

Dear John,

Thank you for your kind review. We’re delighted to hear that you received friendly and helpful service during your visit to our Harrogate store. Your feedback is greatly appreciated, and we hope to welcome you back again soon.

Kind regards,
OKA

Noté 5 sur 5 étoiles

I went into the Harrogate store looking…

I went into the Harrogate store looking for a particular item, a Joshua table, and was served by a delightful lady, Michelle. She was extremely pleasant and very helpful, and we are more than pleased with our purchase. We first visited Oka in Broadway many years ago, and are so fortunate to have a store near our home! Keep up the good work Harrogate!

28 novembre 2025
Logo de OKA - Harrogate

Réponse de OKA - Harrogate

Dear Moira,

Thank you for taking the time to leave such a warm review. We’re delighted to know that your recent experience in our Harrogate store was an enjoyable one and that you felt well supported during your visit. It’s always a pleasure to hear from long-standing customers, and we’re grateful for your continued loyalty.

We look forward to welcoming you back again soon.

Kind regards,
OKA

Noté 5 sur 5 étoiles

The store looked amazing

The store looked amazing, great staff, very friendly and well informed.

27 novembre 2025
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Réponse de OKA - Harrogate

Dear Christa,

Thank you for your lovely review. We’re delighted to hear that you enjoyed your visit to our Harrogate store and that the team made such a positive impression. Your feedback is truly appreciated, and we hope to welcome you back again soon.

Kind regards,
OKA

Noté 5 sur 5 étoiles

Brilliant service from Harrogate Store

Brilliant service from Harrogate Store. Fleur dealt with my order, pleasant, efficient service, guided me through the new order paying system. Could not be happier with the service I received. Delivery arrived, perfectly packed with in two days.

25 novembre 2025
Avis spontané
Logo de OKA - Harrogate

Réponse de OKA - Harrogate

Dear Linda,

Thank you for your wonderful review. We’re so pleased to hear that your experience at our Harrogate store was such a positive one and that placing your order felt smooth and straightforward. It’s great to know your delivery arrived promptly and in perfect condition.

We truly appreciate your feedback and hope to welcome you back again soon.

Kind regards,
OKA

Noté 5 sur 5 étoiles

We went to Harrogate OKA to see a chair…

We went to Harrogate OKA to see a chair I had seen a few days earlier Emma helped us to review the purchase .It had been sold but she discussed it with us and advised us on colour coordination, availability and practicality. She was patient and delighted

24 novembre 2025
Avis spontané
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Réponse de OKA - Harrogate

Dear Dr Newton,

Thank you for your thoughtful review. We’re delighted to hear that your visit to our Harrogate store was such a positive experience and that you felt well supported while exploring your options.

We truly appreciate your feedback and hope to welcome you back again soon.

Kind regards,
OKA

Noté 5 sur 5 étoiles

Fantastic shop with excellent staff

Fantastic shop with excellent staff. Emma manages the shop very effectively. All the staff are friendly, helpful and well informed.

23 novembre 2025
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Réponse de OKA - Harrogate

Dear Richard,

Thank you for taking the time to leave such a kind review. We’re delighted to hear that your visits to our Harrogate store are always enjoyable and that the team create such a welcoming atmosphere. Your feedback means a great deal to us, and we’re grateful for your continued support.

Kind regards,
OKA

Noté 5 sur 5 étoiles

Do visit Oka!

very pleasant assistant and a lovely shop!

19 novembre 2025
Logo de OKA - Harrogate

Réponse de OKA - Harrogate

Dear Rosemary

Thank you for your lovely review. We’re so pleased to hear you received such friendly and helpful service from our Harrogate team. Your feedback means a lot to us.

We hope you will revisit us again soon!

Kind regards
OKA

Noté 5 sur 5 étoiles

Very helpful

Very helpful, love going to the Harrogate, great experience

13 novembre 2025
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Réponse de OKA - Harrogate

Dear Adrian

Thank you for your kind review. We’re so pleased to hear you received such friendly and helpful service from our Harrogate team. Your feedback means a lot to us and will be shared with the store.

Kind regards,
OKA

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