It’s always a pleasure to shop in Oka Knutsford. It’s such a beautiful shop and everywhere is so immaculate and well presented. On this occasion we were looking for ornaments and Amanda was there... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementConservative Building, Manchester Road, WA16 0LT Knutsford, GB
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The teams came well wrapped (so protected) and true to their description I feel more discount could have been offered as I ordered quiet a few things but only got the offer at the time
Such a wonderful store filled with beautiful things for the home. Louise was especially helpful in arranging for us to take furniture the same day! She was also instrumental in finding the best items... Voir plus
L'entreprise a répondu
The customer service received from the staff was helpful and friendly. The quality of the product however, is a little disappointing as the stitching is rather shoddy in parts…
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À propos de l'entreprise
Écrit par l'entreprise
In the historic town of Knutsford, what was once the Conservative Club is now the impressive home to our beautiful OKA store. Not far from Tatton Park Gardens and Lyme Park – used in the filming of BBC literary dramas – the striking red-brick building provides a stunning backdrop for two floors of our furniture and accessories. High ceilings and traditional mouldings showcase our designs in the best possible setting with the pieces being displayed in seasonal room sets by our talented visual team.
Coordonnées de contact
Conservative Building, Manchester Road, WA16 0LT, Knutsford, Royaume-Uni
- +44 1565 220020
4,8
Excellent
381 avis
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Really great online customer service…
Really great online customer service from Davina today. She went the extra mile to answer my questions and she definitely converted an enquiry into a sale! Thank you!
1 juin 2026
Avis spontané
Réponse de OKA - Knutsford
Dear Floz
Thank you for your lovely feedback. We are delighted to hear about your positive experience at our Knutsford store and your wonderful comments about Davina. It is lovely to know that she was so helpful, and was able to assist with your order.
We really appreciate you taking the time to share your review and hope to welcome you back again soon.
Kind regards,
OKA
What a service!
I couldn't decide whether the colour of a cushion was right for me, so I contacted Oka online and Davina from your Knutsford store went the extra mile by taking pics of the cushion in store and sharing them with me. She also provided helpful advice for me re other cushions. What a service! Thank you so much Davina!
29 mai 2026
Avis spontané
Réponse de OKA - Knutsford
Dear Maire
Thank you for your generous review. We are thrilled that Davina provided such helpful and knowledgeable service, and was able to assist you so thoroughly with your cushion cover enquiry.
Your feedback is greatly appreciated, and we will be sure to pass on your thanks to her.
Kind regards,
OKA
Helpful and knowledgeable staff
I visited the Knutsford branch on a very hot Friday, Ellie was extremely helpful and her knowledge and expertise coordinating patterns and print was excellent.
29 mai 2026
Avis spontané
Réponse de OKA - Knutsford
Dear Sandra
Thank you for your lovely review. We’re delighted to hear you had such a great experience at our Knutsford store and that Ellie made your visit so enjoyable. It’s lovely to know that she was able to assist you with her expect product and design knowledge.
We appreciate your feedback and look forward to welcoming you back soon.
Kind regards,
OKA
Great service
Very helpful staff who helped us decide on the cushion covers we bought. They gave us time, offered suggestions - nothing was too much trouble! Great team at Knutsford.
24 mai 2026
Réponse de OKA - Knutsford
Dear Katherine
We are delighted to hear about your positive experience at our Knutsford store, it's lovely to know the team were so helpful and able to assist with your cushion cover choice.
Your feedback is greatly appreciated.
Kind regards
OKA
A lovely shop which gave me lots of…
A lovely shop which gave me lots of inspiration - thank you to Davinia for her great help finalising my choices, I love them all
17 mai 2026
Réponse de OKA - Knutsford
Dear Kim
We appreciate your kind words regarding our team in Knutsford. We're so pleased to hear that you had such a positive experience and that Davina was so helpful in finalising your choices, and what a thrill to hear that you are delighted with your purchase.
Your feedback means a lot to us and we hope to welcome you back again soon.
Warm regards
OKA
Lovely staff who were involved and…
Lovely staff who were involved and interested in what would work for me.
18 mai 2026
Réponse de OKA - Knutsford
Dear Christina
Thank you for your lovely feedback. We’re delighted to hear about your experience with our Knutsford store, and we’ll be sure to pass your kind words on to the team.
We hope to welcome you back again soon.
Warm regards,
OKA
Great service
12 mai 2026
Réponse de OKA - Knutsford
Dear Customer,
Thank you for your lovely review. We are delighted to hear that you received great service during your experience with us.
We really appreciate you taking the time to share your feedback.
Kind regards,
OKA
Amazing service from Davina at the…
Amazing service from Davina at the Knutsford store when placing my order online. Thank you so much. All arrived roday in perfect condition and super happy with my purchases. Highly revommend.
11 mai 2026
Réponse de OKA - Knutsford
Dear Tracey
Thank you for your kind words! We're thrilled to hear that you had a great experience with Davina at our Knutsford store. Providing helpful and attentive service is something we strive for, and we truly appreciate your feedback. If there's anything else we can do for you, please don't hesitate to reach out.
Best regards,
OKA
Plenty of help at the Knutsford shop
Plenty of help at the Knutsford shop. Arranged delivery (expensive but coming a fair way). Delivery failed as courier knocked on door and left. Didn’t ring doorbell or come to back of house. Someone in, waiting for delivery but didn’t hear knock. Rearranged delivery (had to ring shop) which was very smooth. Elm coffee table looks wonderful in our home.
29 avril 2026
Réponse de OKA - Knutsford
Dear William
Thank you for your review. We’re delighted to hear you had such a great experience at our Knutsford store, and the team were able to help organise redelivery of your order.
We're delighted to hear that you are happy with your Coffee Table and apologise for the inconvenienced you were caused regarding your initial delivery.
Your feedback means a lot to us and we hope that you will visit us again soon.
Kind regards
OKA
Réponse de OKA - Knutsford
Dear Janis,
Thank you for your kind review. We’re so pleased to hear about your visit to our Knutsford store, and we’ll be sure to pass your feedback on to the team.
We hope to welcome you back again soon.
Kind regards,
OKA
Réponse de OKA - Knutsford
Dear Mrs Jones
Thank you for your kind review. We’re so pleased to hear about your visit to our Knutsford store, and we’ll be sure to pass your feedback on to the team.
We hope to welcome you back again soon.
Kind regards,
OKA
Really excellent help and service from Ellie & manager…went above & beyond!
Really excellent help and service from Ellie. I was trying to get hold of a couple of lamp bases & shades which were in short supply - shades sold out online in the size I needed and lamp bases only available online. Ellie & Oka Knutsford organised to send their 2 lampshades to me and sent a link for the online purchase of the lamp bases, incorporating the offer Oka had on at the time, inspite of the complications ordering from both online & instore to meet the offer criteria! Both bases and shades arrived promptly a few days later and very happy customer as a result! Thank you again Ellie!
27 avril 2026
Avis spontané
Réponse de OKA - Knutsford
Dear Kat,
Thank you for taking the time to leave such a kind review.
We are delighted to hear about your positive experience at our Knutsford store and your wonderful comments about Ellie. It is lovely to know that she was so helpful, and was able to assist with your order of the lamps and shades.
Your feedback is greatly appreciated, and we will be sure to pass on your thanks to her.
Kind regards,
OKA
I had a fantastic experience with Oka
I had a fantastic experience with Oka.
I recently purchased two lamp bases and couldn’t be happier with both the products and the service. Laura was incredibly helpful—she offered thoughtful advice, really understood what I was looking for, and made the whole process smooth and enjoyable. It’s rare to come across such attentive and knowledgeable customer service. I’ll definitely be returning and would highly recommend Oka to anyone looking for beautiful pieces and excellent support.
26 avril 2026
Réponse de OKA - Knutsford
Dear Carolyn
Thank you for taking the time to leave such a kind review.
We are delighted to hear about your positive experience at our Knutsford store and your wonderful comments about Laura. It is lovely to know that she was so helpful and that you are happy with your lamp bases.
We truly appreciate your recommendation, and we will be sure to pass on your thanks to her.
Kind regards,
OKA
Réponse de OKA - Knutsford
Dear Mr Moulton
Thank you for your kind review. We’re so pleased to hear about your visit to our Knutsford store, and we’ll be sure to pass your feedback on to the team.
We hope to welcome you back again soon.
Kind regards,
OKA
Ordered in Beginning of January
Ordered in Beginning of January
Had to pay full amount Delivered
On 27 April Total
£1,700.00 Interest in your pocket
Not mine
Why do we have to pay full amount up front waiting for Stock to come in taking
Four months 🥵
24 avril 2026
Réponse de OKA - Knutsford
Dear Patricia,
Thank you for your review. We are sorry to read about your concerns regarding the lead time and payment for your order.
As this item was placed on a backorder, it required stock to arrive from our supplier before it could be dispatched. We understand that the delay was longer than expected and appreciate your patience while we awaited this. We can see that updates were shared throughout and that your order has now been delivered.
We also understand your comments regarding payment being taken at the time of order, and your feedback has been shared with the relevant teams for review.
Kind regards,
OKA
Really helpful staff and lovely pieces
Really helpful staff and lovely items
21 avril 2026
Avis spontané
Réponse de OKA - Knutsford
Dear Lucy
Thank you for your lovely feedback. We’re delighted to hear about your experience in our Knutsford store, and we’ll be sure to pass your kind words on to the team.
We really appreciate your support and hope to welcome you back again soon.
Kind regards,
OKA
Oka Knutsford is fantastic
It’s always a brilliant experience in Oka Knutsford the staff are fantastic, so friendly and helpful. Louise served me yesterday and she’s so good ❤️
18 avril 2026
Avis spontané
Réponse de OKA - Knutsford
Dear Viv,
Thank you for your lovely feedback. We’re delighted to hear about your experience in our Knutsford store, and we’ll be sure to pass your kind words on to Louise and the team.
It’s always great to hear from returning customers, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Great experience from start to finish…
Great experience from start to finish also got a call from the shop (knutsford) to check if my delivery had arrived so yes a great experience
2 avril 2026
Réponse de OKA - Knutsford
Dear Cheryl
We're so happy to hear you had a great experience with our Knutsford team, and are pleased to hear that everything went smoothly with your delivery.
We hope that you are happy with your purchase and thank you for sharing your feedback.
Kind regards
OKA
Standard Lamp
I recently purchased a standard lamp plus shade from OKA in Knutsford, East Cheshire. Their assistant Louise was incredibly helpful and kind. Being disabled she brought my purchases to my car. I can’t recommend them highly enough.
1 avril 2026
Réponse de OKA - Knutsford
Dear Didee,
Thank you so much for your kind feedback. We’re delighted to hear about your experience in our Knutsford store, and we’ll be sure to pass your lovely words on to Louise and the team.
It’s wonderful to know you felt so well supported during your visit, and we truly appreciate you taking the time to share your experience. We hope to welcome you back again soon.
Kind regards,
OKA
Beautiful furniture
Beautiful furniture, informed and sensitive advice, helpful and efficient delivery and returns process
1 avril 2026
Réponse de OKA - Knutsford
Dear CalAlt
We're happy to hear that the team in Knutsford provided such wonderful assistance and advice during your recent visit, and we are thrilled that you found our furniture beautiful.
We appreciate you sharing your feedback and hope that you will visit us again.
Kind regards
OKA
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