The helpful attitude we had towards our purchase was very refreshing! Nothing was too much trouble. We are delighted with our experience and will definitely return.Our Sales Assistant Georgiana was fa... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
May was extremely helpful when deciding which table lamps and cushions would match my lounge. Very professional and had an eye for colour matching would have no hesitation in recommending her to famil... Voir plus
L'entreprise a répondu
First time visiting this store, Impressed with the quality and unique designs. Bought a really unusual lamp base and shade which although pricey I don't doubt it will be a talking point by visitors. W... Voir plus
L'entreprise a répondu
The staff in Oka at Red Brick Mill are excellent, extremely friendly & helpful . The store is packed with wonderful products which are beautifully presented. Samantha was particularly helpful giving... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are OKA, a British interiors and lifestyle brand with a love of layering unique pieces to achieve timeless looks. We want to inspire our customers to confidently create homes that reflect their personality. Situated in an impressive 4-story building, our Redbrick store is home to an array of furniture and accessories, spanning dining tables, lighting and mirrors, designed with both modern and classic spaces in mind. Stop by to gain interiors inspiration or create your own bouquet of flowers at our Bunched by OKA faux florist. Whether you seek advice or want to peruse our latest ranges, the team look forward to welcoming you.
Coordonnées de contact
Bradford Road 218, WF17 6JF, Batley, England, Royaume-Uni
- +44 1924 928783
4,9
Excellent
135 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Outstanding service from the Redbrick store!!!
Absolutely outstanding service from Samantha in your OKA Redbrick store. I telephoned enquiring about a dining table in the sale asking to see it the following weekend. She informed me the sale ended the next day and offered to do a video call so that we could see the table 'up close'. She was so helpful and proactive. We bought the table which was all thanks to her!!
1 mars 2026
Avis spontané
Réponse de OKA - Redbrick
Dear Customer
Thank you for your lovely review. We’re so pleased to hear that you had such a positive experience at our Redbrick store and that you felt so well looked after throughout. It’s wonderful to know that Samantha's enthusiasm and attention to detail helped you find the perfect dining table.
Your feedback means a lot to us and we hope that you will visit us again soon.
Warm regards
OKA
Réponse de OKA - Redbrick
Dear Karen,
Thank you for leaving your feedback.
We are pleased to know that you were happy with both our products and the service you received. Your review is much appreciated.
Kind regards,
OKA
Best place for home!
OKA is the shop where I get the finest and best items for my home.
The staff are very helpful and knowledgeable of each of the products.
14 février 2026
Réponse de OKA - Redbrick
Dear Sara,
Thank you very much for your generous review.
We are delighted to hear that OKA continues to be your chosen destination for your home and that you value both our products and the service provided by our team. It is always encouraging to receive such positive feedback.
We truly appreciate your kind words and your support.
Kind regards,
OKA
Wonderful staff and service
Wonderful staff and service, what a credit to the company the manager is, so helpful, went far beyond what was necessary
8 février 2026
Réponse de OKA - Redbrick
Dear Bridget,
Thank you very much for your lovely review.
We are truly pleased to read your comments about the team and the level of service you received. It is especially rewarding to hear when our store colleagues make such a positive impression.
Your feedback is greatly valued and will be shared with the Redbrick store. We very much appreciate you taking the time to share your experience.
Kind regards,
OKA
Friendly helpful service from the team…
Friendly helpful service from the team at Redbrick Mill.
Excellent store showcasing a great selection of pieces
10 février 2026
Réponse de OKA - Redbrick
Dear Anna
Thank you for your kind feedback. We are delighted to hear that you enjoyed your visit to our Redbrick store and received such helpful service. Your comments are truly appreciated, and we hope you will visit us again soon.
Kind regards,
OKA
Loved everything
Loved everything, style and quality. May Wan was excellent very friendly and knowledgeable. We returned the following week to collect our purchases, everything was ready, wrapped and the the process very smooth and efficient.
18 janvier 2026
Avis spontané
Réponse de OKA - Redbrick
Dear Trevor
Thank you for your kind feedback. We are delighted to hear that you enjoyed your visit to our Redbrick store and received such helpful service. Your comments are truly appreciated, and we hope you will visit us again soon.
Kind regards,
OKA
Excellent customer service throughout. Great quality products.
The staff went out of their way to be helpful. Initially a female member of staff (sorry I don’t know her name) at the Guildford store tracked down it was the Redbrick Mill store who could help me with my purchase. And then Jess at Redbrick was so kind and helpful in completing my purchase of the two lampshades I knew I’d love once they arrived at my home.
15 janvier 2026
Réponse de OKA - Redbrick
Dear Carole
Thank you for your wonderful review. We’re delighted to hear you received such friendly and helpful service from our Guildford and Redbrick teams, and that you love your new lampshades.
Your comments are truly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
We recently had excellent customer…
We recently had excellent customer service at Oka Redbrick Leeds and Oka Knutsford. The staff went above and beyond to help us. Well done Oka, a credit to you.
2 janvier 2026
Avis spontané
Réponse de OKA - Redbrick
Dear Tony
Thank you for lovely words. We're so pleased to hear that you had such a positive experience with our Redbrick and Knutsford teams. We really appreciate your kind words regarding the service you received, it's wonderful to know that they went above and beyond to assist you.
Thank you for your support and we hope to welcome you back soon.
Kind regards
OKA
Réponse de OKA - Redbrick
Dear Michael,
Thank you for taking the time to leave your review. We’re really pleased to hear about your visit to our Redbrick store, and we’ll be sure to pass your feedback on to the team. We hope to welcome you back again soon.
Kind regards,
OKA
First time Oka shopper
First time Oka shopper. Great in store experience at Red Brick Mill. Helpful staff, great product (table lamp) and a bargain in the sale!
10 janvier 2026
Réponse de OKA - Redbrick
Dear David,
Thank you for taking the time to leave your review. We’re so pleased to hear about your first visit to our Redbrick store, and we’ll be sure to pass your feedback on to the team. We hope this is the first of many visits and look forward to welcoming you back again soon.
Kind regards,
OKA
Samantha was very helpful
Samantha was very helpful, approachable and knowlegable. We looked at different options of shades for a the lamp i had chosen
13 janvier 2026
Réponse de OKA - Redbrick
Dear Ali
Thank you for taking the time to leave your review. We’re delighted to hear that Samantha, in our Redbrick store, was able to assist you so efficiently and ensure you received exactly what you were looking for. Your feedback means a great deal to us.
We hope to welcome you back again soon.
Kind regards,
OKA
Good experience of shopping
Nicely set out merchandise.
Very helpful assistant.
I bought the Bartholomew table lamp and Amisha lampshade, both of which look lovely in my sitting room.
9 janvier 2026
Réponse de OKA - Redbrick
Dear Ms Cunnane,
Thank you for taking the time to share your feedback. We’re delighted to hear that your visit to our Redbrick store went so well, and we’ll be sure to pass your comments on to the team. We hope you enjoy your new pieces and look forward to welcoming you back again soon.
Kind regards,
OKA
Great service!
Jess and Afeeffah were incredibly helpful!
They sourced the cushions I was looking for and I received them very soon afterwards. Great service!
30 décembre 2025
Avis spontané
Réponse de OKA - Redbrick
Dear Nic,
Many thanks for taking the time to share your feedback. We’re delighted to hear that your experience at our Redbrick store was a positive one, and your comments have been passed on to the team there.
We really appreciate you choosing to shop with us and hope to welcome you back again soon.
Kind regards,
OKA
Great offers in the sale today and…
Great offers in the sale today and helpful friendly staff.
4 janvier 2026
Avis spontané
Réponse de OKA - Redbrick
Dear Janet
Thank you for your kind review. We’re delighted to hear that you found some great pieces during our recent sale and that your experience at our Redbrick store was such a positive one. It’s wonderful to know the team made you feel so welcome.
We truly appreciate your feedback and hope to welcome you back again soon.
Kind regards,
OKA
Lovely shopping experience at Oka…
Lovely shopping experience at Oka Redbrick Mill- saw the items online and popped over - in stock as stated online and even better in person .. beautiful layout in store too 👍
3 janvier 2026
Réponse de OKA - Redbrick
Dear JB
Thank you for your kind feedback. We are delighted to hear that you enjoyed your visit to our Redbrick store and received such helpful service. Your comments are truly appreciated, and we hope you will visit us again soon.
Kind regards,
OKA
Beautiful shop
Beautiful shop, bought furniture, cushions and glassware from here. All items are good quality and beautiful to look at, the staff here are so helpful and polite. A lovely experience just looking around the shop.
3 janvier 2026
Avis spontané
Réponse de OKA - Redbrick
Dear Eileen
Thank you for your lovely review. We’re so pleased to hear that you enjoyed your visit to our Redbrick store and found some beautiful pieces to take home. It’s wonderful to know that the team made your experience so positive.
We truly appreciate your feedback and look forward to welcoming you back again soon.
Kind regards,
OKA
Really helpful staff in store at Oka…
Really helpful staff in store at Oka Redbrick. Helped my husband and I choose a lamp base with matching shade. All items packaged really well. Thank you so much.
29 décembre 2025
Réponse de OKA - Redbrick
Dear Customer
Thank you for taking the time to leave your review. We’re delighted to hear that the team at our Redbrick store were able to assist you, and your husband, so efficiently and ensure you received exactly what you were looking for. Your feedback means a great deal to us.
We hope to welcome you back again soon.
Kind regards,
OKA
Réponse de OKA - Redbrick
Dear Karl
Thank you so much for your review. We’re delighted to hear you had a great experience, and we’ll be sure to pass your feedback on to the Redbrick team. We hope to welcome you back again soon.
Kind regards,
OKA
Very enjoyable and informative sessions…
Very enjoyable and informative sessions with Jess & Samantha at Redbrick. Managed to pick up some great tips on tablescaping, flower arranging and how to dress coffee tables for the festive season. To top it off a complimentary glass of bubbly and mince pies..Thanks Oka!
10 décembre 2025
Avis spontané
Réponse de OKA - Redbrick
Dear Dawn
Thank you for your wonderful review. We truly appreciate you taking the time to share your experience and are happy to hear that you found the sessions enjoyable and informative - and that you picked up some tips and some festive refreshments!
We thank you for your support and we look forward to welcoming you back soon.
Warm regards
OKA
Réponse de OKA - Redbrick
Dear Customer,
Thank you so much for your review. We’re delighted to hear you had a great experience, and we’ll be sure to pass your feedback on to the Redbrick team. We hope to welcome you back again soon.
Kind regards,
OKA
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.