When my products were delivered to the wrong address by the local company, my items were lost. I contacted Olavita they were extremly helpful. When they could not find the lost goods they replaced th... Voir plus
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Lisez les avis des autres
I had a query. When I paid and ordered my product, the website had a warning that I must watch a video and not refresh or get out of it as I may be double charged, the video was lengthy and I got out... Voir plus
L'entreprise a répondu
I have very sensitive skin and have to watch what creams I apply, I perceived for 2 weeks but it made my skin itch, unhappy to apply any more obviously the item does not suit me. Perhaps it is my age... Voir plus
L'entreprise a répondu
I was in between credit cards & there was a duplicate charge. I disputed it & it was refunded. Then I sent an email the Next Day to please allow me to buy the Intensive eye cream w/ the special offer... Voir plus
L'entreprise a répondu
4,0
Bien
206 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Problem handling
The person on the Olavita team was polite and understanding handling my problem
30 mars 2026
Avis spontané
Réponse de Olavitaskin
Dear Carol,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible.
If you have any question please do not hesitate to email us at support@olavita.co
It was unclear to me that I was…
It was unclear to me that I was receiving multiple shipments and recurring orders. Customer service took good care of my request.
30 mars 2026
Avis spontané
Réponse de Olavitaskin
Dear Patricia,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible.
Olavita Team
Very Nice Product.
The product is very good but my 1st order ended up being 9 boxes rather than the 6 that I was attempting to order. I did not want automatic shipments. I simply cannot afford to do it that way. Sorry for any inconvenience, however, thanks for your help & understanding.
30 mars 2026
Avis spontané
Réponse de Olavitaskin
Dear Mary,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible.
If you have any question please do not hesitate to email us at support@olavita.co
So you say you are cancelling how can I…
So you say you are cancelling how can I write a review when my past three requests have gone ignored and double shipments continued to ship. I have such a quantity I shall never use, I wish a return and refund
30 mars 2026
Avis spontané
Réponse de Olavitaskin
Dear Cheryl,
Thank you for your feedback — we understand how frustrating this situation must feel.
We would really like the opportunity to assist you and make sure everything is properly taken care of. You can reach out to us anytime via email or phone, and our team will be happy to help review your case, cancel any subscription, and resolve any concerns.
📧 support@olavita.co
📞 (754) 227-6438
We’re here to support you.
Kind regards,
Olavita Team
I wanted to cancel subscription earlier…allow me
I wanted to cancel subscription earlier and it would not allow me...
7 mars 2026
Avis spontané
Réponse de Olavitaskin
Dear Debby,
Thank you for your feedback — we understand how frustrating this situation must feel.
We would really like the opportunity to assist you and make sure everything is properly taken care of. You can reach out to us anytime via email or phone, and our team will be happy to help review your case, cancel any subscription, and resolve any concerns.
📧 support@olavita.co
📞 (754) 227-6438
We’re here to support you.
Kind regards,
Olavita Team
Very easy to order and easy…
Very easy to order and easy communication with company support
30 mars 2026
Avis spontané
Réponse de Olavitaskin
Dear Allyson,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible. If there is anything else we can help, kindly reach out to us at support@olavita.co
Olavita Team
I was charged for 2 shipments that I…
I was charged for 2 shipments that I didn't want.
I wasn't satisfied with the performance of the product.
The advertising pictures showed far more results than I actually experienced. The 2nd order followed so quickly thatI wasn't able to even finish the first bottle before another 3 bottles appeared, then another shipment on the heels of that one, then I was notified that another one was on it's way. I had canceled in writing but I have still remained on the "autoship account".
30 mars 2026
Avis spontané
Réponse de Olavitaskin
Hi Cyndee,
We’re very sorry to hear about your experience and understand how frustrating this situation must be.
This is not the experience we aim to provide, especially regarding shipments and cancellations. We would really like the opportunity to review your case in detail and make this right for you.
Please reach out to us at support@olavita.co with your details so we can assist you promptly, ensure your subscription is properly canceled, and work toward a fair resolution.
We’re here to help and would truly appreciate the chance to resolve this for you.
Kind regards,
Olavita Team
Very hard to cancel
Very hard to cancel. I ordered only one and was told I subscribed to have more shipped to me.
30 mars 2026
Avis spontané
Réponse de Olavitaskin
Dear Barbara,
Thank you for your feedback — we understand how frustrating this situation must feel.
We would really like the opportunity to assist you and make sure everything is properly taken care of. You can reach out to us anytime via email or phone, and our team will be happy to help review your case, cancel any subscription, and resolve any concerns.
📧 support@olavita.co
📞 (754) 227-6438
We’re here to support you.
Kind regards,
Olavita Team
Nice product
Nice product.
Customer Service, Arti, handled my issue very efficiently.
Much appreciated.
30 mars 2026
Avis spontané
Réponse de Olavitaskin
Dear Irma,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible.
Olavita Team
Quick response by Arti was appreciated.
Quick response by Arti was appreciated.
30 mars 2026
Avis spontané
Réponse de Olavitaskin
Dear Rosemary,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible. Arti will be happy to hear your feedback — we truly appreciate your support!
Arti understood my needs and was very…
Arti understood my needs and was very helpful with getting them met. Great job. So appreciate it.
30 mars 2026
Avis spontané
Réponse de Olavitaskin
Dear Lynn,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible. Arti will be happy to hear your feedback — we truly appreciate your support!
I requested to have my subscription to…
I requested to have my subscription to be cancelled at least 4 times.
Undoubtedly they have problems understanding English
30 mars 2026
Avis spontané
Réponse de Olavitaskin
Hi Louise,
Thank you for your feedback, and we’re sorry for the frustration this situation has caused.
We can confirm that your subscription has been canceled, and our support agent Mark has responded to you with the correct update. Please kindly check your inbox (and spam folder, just in case) for confirmation.
We appreciate your patience and are here if you need any further assistance.
Kind regards,
Olavita Team
I haven't seen any difference in my…
I haven't seen any difference in my appearance and I don't want any more of your products. Just please don't send any
30 mars 2026
Avis spontané
Réponse de Olavitaskin
Hi Oscar,
Thank you for your message — I completely understand.
Results with skincare can vary from person to person, and consistency over time is usually key to seeing visible improvements. That said, we respect your decision and understand that you may not wish to continue.
For assistance with stopping any future shipments or reviewing your account, please email us at support@olavita.co, and our team will take care of this for you.
We’re here to help and make sure everything is handled properly.
Warm regards,
Olavita Customer Support
support@olavita.co
The response to my inquiry to cancel…
The response to my inquiry to cancel was very qu ick.
30 mars 2026
Avis spontané
Réponse de Olavitaskin
Dear Rosemary,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible.
Olavita Team
Intense eye revive
Lovely product works really well easy to order and prompt delivery would highly recommend give it a try you won’t be disappointed
30 mars 2026
Avis spontané
Réponse de Olavitaskin
Dear Linda,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible. Arti will be happy to hear your feedback — we truly appreciate your support!
He was very efficient and polite
He was very efficient and polite. My order was canceled and a refund was issued. Thank you for taking good care of my request!
30 mars 2026
Avis spontané
Réponse de Olavitaskin
Dear Charlie,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible. Arti will be happy to hear your feedback — we truly appreciate your support!
The problems I encountered with my…
The problems I encountered with my order were solved quickly and pleasantly. So far I am pleased with this company.
26 mars 2026
Avis spontané
Réponse de Olavitaskin
Dear Lynn,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible.
If you have any question please do not hesitate to email us at support@olavita.co
I blew it, but Dan and Rob fixed it!
After an erroneous order on my part, the attention and customer service I received was unparalleled. Dan and Rob politely worked with me through the complicated cancellation and refund process until all was completed to my satisfaction.
27 mars 2026
Avis spontané
Réponse de Olavitaskin
Dear Linda,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible. dan and Rob will be happy to hear your feedback — we truly appreciate your support!
If you have any question please do not hesitate to email us at support@olavita.co
Great Customer Service
I had a small issue, and once I contacted Olavita, they fixed it right away. Great customer service!
28 mars 2026
Avis spontané
Réponse de Olavitaskin
Dear Helen,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible.
If you have any question please do not hesitate to email us at support@olavita.co
Worst experience of my life
Not this time, from the very beginning it has been terrible.
27 février 2026
Avis spontané
Réponse de Olavitaskin
Hi Dolores,
We’re truly sorry to hear that this has been your experience — that’s definitely not what we aim to provide.
We always try our best to support our customers and would really appreciate the opportunity to review your case and make things right for you.
Please feel free to reach out to us at support@olavita.co, and our team will be happy to assist you.
Kind regards,
Olavita Team
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