Omegawalk Avis 653

Very comfortable trainers for work but to a size up

Very professional and trustworthy I had a small issue with my order and they’re responded and took care of it quick and easy 10/10 would recommend

Ordered from the company almost a week ago and received my shoes not too long ago. I was excited to wear them, but I ordered the wrong size. I’m normally a 7 1/2 or an eight in most shoes but decided that a 7.5 would be the better choice. I reached out to their customer service rep and they have been helpful and effective in finding alternative methods to solve this matter.

Unfortunately, I ordered the wrong size but these shoes look as presented online. Squeezing into them, they do feel very comfortable so I'm looking forward to my replacement!
I've had a really good experience with their customer service so far as well. The staff have been exceptional, compassionate and understanding.

I recommend this company, the company tries very hard to solve problems with orders so that the customer is satisfied, I am an example of this.

My shoes are like walking on a cloud. They are very comfortable.
Will buy an extra pair for the gym.

0 stars! Awful shoes. Plastic, cheap soles, definitely not orthopedic.
Im trying to return them, but I have been asked to pay for international postage.

The customer service has been great. They have solved my problem and have given me an opportunity for another pair of shoes. I am really pleased with this brand.

Was looking for a good comfortable walking shoe. They arrived on time comfortable to walk in you can’t feel the ground at all it’s like walking on clouds better than the most comfortable shoes which is sketches.

Omega shoes doing great work at an affordable price. I have purchased from them multiple times for their excellent products. This time the sneakers were slightly tight so I contacted their support team. Susan Brown, head of customer service took care of everything. I highly recommend this company for solid and affordable footwear.

I ordered a pair for my mom who has mild arthritis in her hip and she loved them even though they were a little snug but costumer service was great and got back to me right away

The sneakers are very high quality and comfortable. I had an issue with the size and the customer support was amazing. I would highly recommend Omegawalk.

I ordered the bliss walk shoes and they are very stylish and comfortable. Runs small so make sure to order a size up. Customer service was very efficient and reasonable. I love this company

Although the shoes I ordered were the wrong size the customer service has been amazing, quick response, and I've been given multiple options for refund/exchange to ensure I am satisfied. Delivery was also quick.

I found the website easy to navigate and very informative. The shoes are exactly what I had been looking for as I have very high arches and plantar fasciitis. I wanted shoes that I could comfortably walk in that would give me enough support and be lightweight. The prices are very competitive and the choice is extensive. The customer service is second to none. Great communication. One reminder…to size up as they come up quite small.

Ordered a pair of shoes which looked beautiful online. They arrived in good time and they look great!

I unfortunately ordered the wrong size but they have been very easy to communicate with and offering different alternatives for me.

Currently waiting on my second pair to arrive!

I ordered a pair of shoes they arrived within a week. Unfortunately they were a tad small (so I would recommend sizing up). I emailed the company, recieved a reply within a couple hours. They have offered to replace the shoes without me having to send them back! All I have to pay for is the shipping. So I have an extra pair of shoes for the cost of shipping. Lucky for me I have a friend who fit the shoes perfectly and was able to gift them. Very impressed with the customer service, and the shoes while a bit small do have a nice high arch support which is exactly what I was looking for.
Happy shopping.

This is the worst company in terms of return items. I bought a pair of trainers which is small and I want to return it,but a person from customer service advice that either I am paying the returning fee and they will return the value of the shoes less 15% or they will return me only 40%. I do not agree with none of the options as I when I placed the order I payed the full price and not partially.
AVOID AS MUCH AS YOU CAN THIS COMPANY!!!!!

I ordered my usual size but they are too small. I contacted Omega Walk who responded with a solution, they would send me a larger size if I paid for the shipping, I could keep the shoes I already had as it would cost a lot to ship them back. When I responded with my size etc they had another solution for me, I could leave a 5 star review and I would get my new order free of charge. So here I am leaving a 5 star review in the hope that I will receive my order. It seems quite an unorthodox way of doing things and although I am writing this in good faith I have no guarantee that I will receive the shoes. That said, they have been very friendly and prompt with the replies.