OmniaBlinds Avis 216

Best price for eve motionblinds! Great craftsmanship and color. Very responsive customer support. Free worldwide shipping and I got these shipped to California. Lead time was 3-4wks. Be aware that a 3% import duty is assessed by UPS if you are shipping blinds to the US.

Technology, quality of product and ease of installation. All good!

Another Great Order - I've had multiple orders with OmniaBlinds, and I'm very pleased with the results. The integration with HomeKit is flawless. Thank you!

Very good quality product and perfect delivery time - I bought the Eve Motionblinds, and they work superbly.

Import fees applied if you purchase from the UK, that could be more clear on the checkout

Estoy muy contento con el producto. Un poco largo el plazo de entrega. Algún problema con uno de los estores que subsanaron rápidamente enviando otro motor.

Samples arrived within a few days. Installation was easy and the remote blind works great. Customer service was top notch! The neighbors lights no longer shine in our living room.

I had ordered 8 blinds for my house in 2 batches. One blind from the first batch had some issues. Omnia blinds sent me a new motor for that after which it worked well.
Second batch of blinds took some good time to arrive around 4-5weeks.

The blinds and the associated automations are working quite well so far.

I tried getting samples shipped to Brazil, where I live, but I never got them. What happened is that the local tax authorities couldn't find my tax number (the order form didn't request any information about my tax number), and they couldn't reach out to me, neither OmniaBlinds. After a few weeks they returned the package back to the sender and I thus I never got them.
If OmniaBlinds wants to ship to Brazil, I'd expect them to have a "tax number" field, as well as email and phone number in their order page so we can fill it out and if any tax authority need to reach out to the buy, they can.

EDIT: after posting this review, the company reached out, apologized and resent the samples. Not I got them, but Brazilian taxes are to blame: the free sample cost me $56 in taxes and fees. Crazy.

Anyways, I had a great experience with their Customer Support. I recommend giving them a try.

The blinds themselves are excellent and I am very happy with their quality and functionality. They work as expected.

I am not happy with the customer service I received though. I made it clear when looking to buy these that I was in the UK and I was asking about delivery times.

It wasn't made clear that I would have to pay a significant amount of import duty on the two blinds I ordered. £200 (just over) in total on top of what I had already paid.

Omnia's response was essentially a shrug of the shoulders and they told me it was too bad.

Further, they then sat at the logistics company's warehouse for a good few days while I disputed and tried to understand the import charge, I was not expecting.

I need two more blinds for my children's bedrooms. I will wait whatever time it takes for them to be produced by a UK company, so I don't have this hassle next time.

A shame, I wasn't made aware of it, so I could factor it into my costs.

Ich hatte echt bedenken weil die Rollos nicht aus Deutschland kommen,zwecks Tranport ,Beschädigungen .Aber um es kurz zu machen ich bin vollends zufrieden von der Bestellung bis zur Ankunft bei mir zuhause.
Es hat alles bestens geklappt.

Excellent blinds - good service

Blinds have worked great. Had a little issue with the bar coming apart, but customer service was great and they helped me fix it

Really happy with the service I have received from OmniaBlinds! Not only did I get a quality product that was easy to order, but when I did have problems/questions, customer service was quick to respond. Highly recommend!

Fabulous!!!!!! This is one of the best companies I have ever dealt with! And we love our custom shades!

Hat alles bestens geklappt von der Bestellung bis zur Lieferung,ohne Beschädigung.Ein Stern Abzug wegen des Hohen Preis .

Lever termijn van een maand (zoals op de website vermeld dus geen verassing) maar alles overeenkomt met de beschrijving. Zeer goede kwaliteit en echt makkelijk om te monteren.

I was unable to set it up until the eve app was updated but it working fine now.

Omniablinds were able to satisfy my special order which required both a motorized and manual blinds. The blinds were well packaged and are easy to install and configure. My only negative comment is their policy on samples which is way too expensive.

Such a great company! Quality products and incredible support along the way. If I could I would give 6-stars.