Carl the Electrician found the issues immediately with my livingroom light switches. He did a fantastic job and is very knowledgeable. I would to get Carl for my electrical needs because he knows how... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Dylan showed up on time, keeping us posted of his ETA. Diagnosed the problem with our furnace diligently and left us with a solution. Great experience!
L'entreprise a répondu
Repair is now complete. Very professional and pleasnt repair person came, didn't have part needed and company had to order. Company called back and reported part was discontinnued and I needed new o... Voir plus
L'entreprise a répondu
The technician that they sent out was very thorough and professional. He corrected the problem, and found a couple more potential problems that would have happened in the near future had he not disco... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Oncourse Home Solutions offers affordable home protection programs that help protect against unexpected repair costs for service line emergencies. We currently manage over 2 million service contracts including water line, sewer line, in-home plumbing, and interior electric line across the country for homeowners, utilities and municipal customers. Oncourse strives to provide hassle-free repairs, exceptional customer service, professional local contractors, and peace of mind.
Coordonnées de contact
Etats-Unis
- oncourse.com
4,4
Excellent
463 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Les gens ont aussi consulté
Excellent experience!
Dylan showed up on time, keeping us posted of his ETA. Diagnosed the problem with our furnace diligently and left us with a solution. Great experience!
27 août 2026
Réponse de Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Réponse de Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Friendly professional Technician, Maintenance cleaning was done as Customer request. Made sure that it was in working order.
Great Service was provided on 08/25/2026.
25 août 2026
Réponse de Oncourse
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
Very professional and did a great job
25 août 2026
Réponse de Oncourse
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
Eric is very good at what he does and…
Eric is very good at what he does and have yet to be disappointed in anything when he comes to service anything
26 août 2026
Réponse de Oncourse
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 2 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
Carl the Electrician To The Rescue…
Carl the Electrician found the issues immediately with my livingroom light switches. He did a fantastic job and is very knowledgeable. I would to get Carl for my electrical needs because he knows how to fix the issues fast. He's very smart and knowledgeable I mentioned before.
27 août 2026
Réponse de Oncourse
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 2 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
fast response,
24 août 2026
Réponse de Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
your workers were right on time
your workers were right on time, had the problem fixed in no time. They were very friendly and efficient.
26 août 2026
Réponse de Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Réponse de Oncourse
We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!
Réponse de Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Maintain not throw away
I was pleased you chose to do some general maintenance on my water heater. It benefits both parties
28 août 2026
Réponse de Oncourse
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
Very easy to work with and fast service
24 août 2026
Réponse de Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
The technician that they sent out was…
The technician that they sent out was very thorough and professional. He corrected the problem, and found a couple more potential problems that would have happened in the near future had he not discovered and fixed those.
19 août 2026
Réponse de Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
You asked
It is extremely costly however, Replacement Value sucks and you have to jump through hoops to finally get approval, however they eventually would come through.
The service is usually prompt, service persons kind, and respectfulseem to always do a great job . The telephone representatives are usuall breasty kind, thoughtful, considerate with great follow through although challenged with the English language.
19 août 2026
Réponse de Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Clogged sewer line. They snaked out line, to clear it of roots.
After stating my problem, they responded with the right solution. Appointment was kept & they had the right equipment to repair problem.
12 août 2026
Réponse de Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
A/C problem found and repaired
17 août 2026
Réponse de Oncourse
We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!
Accuracy is just a important!
The customer service representative at Pivotal told me the my situation was covered.
When I spoke with the contractor (electrician) I was informed that my IS NOT covered.
So, while the literal customer service was good, the information provided was NOT good.
Accuracy is just a important!
Very disappointing... 😞
18 août 2026
Avis spontané
Réponse de Oncourse
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we would like to review the claim with you further. We are unable to locate your account or claim and need some additional information from you to review the claim. Will you please email us at customerserviceinquiries@oncoursehome.com and a member of our Help Desk team will reach out directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
Austin is always great.
14 août 2026
Réponse de Oncourse
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
The service agent sent to our home was…
The service agent sent to our home was absolutely excellent!! Before he left, he made excellent suggestions to us about keeping our air conditioner in top form during the warm months in Michigan. Super friendly and very professional!!
13 août 2026
Réponse de Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Simplicity!!!!
13 août 2026
Réponse de Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
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