Carl the Electrician found the issues immediately with my livingroom light switches. He did a fantastic job and is very knowledgeable. I would to get Carl for my electrical needs because he knows how... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Dylan showed up on time, keeping us posted of his ETA. Diagnosed the problem with our furnace diligently and left us with a solution. Great experience!
L'entreprise a répondu
Repair is now complete. Very professional and pleasnt repair person came, didn't have part needed and company had to order. Company called back and reported part was discontinnued and I needed new o... Voir plus
L'entreprise a répondu
The technician that they sent out was very thorough and professional. He corrected the problem, and found a couple more potential problems that would have happened in the near future had he not disco... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Oncourse Home Solutions offers affordable home protection programs that help protect against unexpected repair costs for service line emergencies. We currently manage over 2 million service contracts including water line, sewer line, in-home plumbing, and interior electric line across the country for homeowners, utilities and municipal customers. Oncourse strives to provide hassle-free repairs, exceptional customer service, professional local contractors, and peace of mind.
Coordonnées de contact
Etats-Unis
- oncourse.com
4,4
Excellent
463 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Les gens ont aussi consulté
The repairman was great at keeping us…
The repairman was great at keeping us notified of his arrival time. He was very thorough in performing the repair and completed it in a very reasonable time. He explained how the part worked and asked if I had any questions on the repair. He was very polite and professional.
28 avril 2026
Avis spontané
Réponse de Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Best ever service co.We've always had good exspeariences…
We've always had good exspeariences with your company...ALWAYS! THIS TIME IT WAS ABOVE AND BEYOND!
OUR SERVICE MAN WAS THE BEST! Jose lissend, was able to answer any questions and friendly. You are blessed to have this service man !
Thank you so very much.
John and Carolyn Waite
28 avril 2026
Avis spontané
Réponse de Oncourse
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
Still leaking
20 avril 2026
Avis spontané
Réponse de Oncourse
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. A member of our Help Desk team will be reaching out to you directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
Your rep diagnosed the problem…
Your rep diagnosed the problem immediately and then ordered a part to fix it. A few days later he came back and installed the new part and the dryer works well now.
27 avril 2026
Avis spontané
Réponse de Oncourse
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
Jonathan
Service person, Jonathan, was pleasant and clearly communicated that all was good with our air conditioning unit.
29 avril 2026
Avis spontané
Réponse de Oncourse
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
Réponse de Oncourse
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
Réponse de Oncourse
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
Plan cost and has poor paying allowance…
Plan cost and has poor paying allowance for home issues.
24 avril 2026
Avis spontané
Réponse de Oncourse
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. A member of our Help Desk team will be reaching out to you directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
Oncourse Home Solutions only use…
Oncourse Home Solutions only use professional trades people, not handyman, that get the issue resolved the first time.
28 avril 2026
Avis spontané
Réponse de Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Rude , correction, & happy customer
When I first called the guy on the phone was rude. I called back the next day, and got a person who was super nice, and got things set up for me. The next day I had a follow up call from a manager apologizing for the rude experience I had. I was given a month of service for free. Great job on making sure the customer comes first, not many companies do that anymore.
24 avril 2026
Avis spontané
Réponse de Oncourse
Thanks for leaving the review. We appreciate the feedback and will review the call with the first agent, and make sure to share your positive feedback with the second agent and the manager. We are delighted to hear that you received a wonderful follow up experience.
The team that did the installation were great. I give them 5 stars for their professionalism and pleasant attitudes. They worked very well together and explained everything I needed to know,
The whole process went well from purchase to installation of both my furnace and air conditioner.
21 avril 2026
Avis spontané
Réponse de Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Nicor home service plan is not worth…
Nicor home service plan is not worth the expense or the difficulty in coordinating service.
21 avril 2026
Avis spontané
Réponse de Oncourse
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. We would like to work with you to bring this matter to resolution. We are unable to locate your account or claim and need some additional information from you so that we can assist in getting this resolved. Will you please email us at customerserviceinquiries@oncoursehome.com and a member of our Help Desk team will reach out directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
The service was great and the…
The service was great and the technician identified out problem.
6 avril 2026
Avis spontané
Réponse de Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Customer service is professional and…
Customer service is professional and prompt. They contacted the contractor immediately. Contractor is reliable, capable and kind.
22 avril 2026
Avis spontané
Réponse de Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Great service & efficient
When calling they customer service set up quickly and within a day service calls to come out & fix with no problem. Had your service for over 5 yrs or so
29 mars 2026
Avis spontané
Réponse de Oncourse
Thank you for being with us over the years – we truly appreciate it. Knowing our service continues to earn your trust is the best compliment we could receive. With over 1.9 million homeowners protected and over three decades of experience, we’re committed to being there whenever you need us. We look forward to continuing to support your home.
Claim was opened without any hassles…
Claim was opened without any hassles and contractor (Plumber) was scheduled and arrived the next day. Was very satisfied with the service was professional and timely. Would recommend Oncourse better to have the insurance and not need it than to need it and not have it.
13 mars 2026
Avis spontané
Réponse de Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Raol was very professional and did the…
Raol was very professional and did the work in a timely manner.
21 avril 2026
Avis spontané
Réponse de Oncourse
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
They called when they said they would
They called when they said they would. They called the next morning to say they were on their way. They showed up on time and provided quick and efficient service!
15 avril 2026
Avis spontané
Réponse de Oncourse
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
QUICK and EFFICIENT
I was able to QUICKLY get through to an Oncourse Home Solutions associate (Chris) who EFFICIENTLY and PROMPTLY took care of setting up with a local plumber. I was able to understand Chris, and he, also, informed me of some other protection plans offered. Within 30 minutes my appointment was set up.
6 avril 2026
Avis spontané
Réponse de Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Kitchen pipe leak repair
We had a pipe leak in a wall behind the kitchen sink. Brandon from Oncourse came out to repair the leak after access was obtained. Brandon came when expected, was very efficient and got the job done timely. We were grateful to get our kitchen sink back.
13 avril 2026
Avis spontané
Réponse de Oncourse
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
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