This is an extremely disgraceful online shopping destination: the products appear outdated—reminiscent of those from a decade ago—and are exclusively sourced from China. The owner appears to prioritiz... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Order on 20th February I ordered a 4 in 1 portable car jump starter with air pump 199 dollars still haven't received it after multiple messages to them they are full of excuses and I can't even get in... Voir plus
Worst tablet ever regret buying it and wasting my hard earned money. It's too slow processing and keep hanging do not recommend it
I have had my Powerbase 3 in 1 charger now for several months. The unit has been used every day since my purchase and there has been no evidence of malfunction or overheating at all. Until recently I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Our Story One Tap Wireless was founded to solve the problem of owning more than one smart device and needing them all to be fully charged - ready for a full day's work. The problem is - the inconvenience of needing multiple chargers on your bedside table or work desk to power your Smartphone, watch, and earbuds. We found that a lot of users often neglected their much-loved devices solely because of the nightmare of charging more than one device at the same time! It was also apparent that people with less precise motor skills find plugging a tiny cable into their everyday device, a bigger task than it ever should be. That's why we decided to launch our first product, the PowerBase 3-in-1 Wireless charger, which has taken the internet by storm over the last year. Our small business now has thousands of customers Australia-wide and we endeavour to release more products that improve our customers experience in their day-to-day actives. Our Vision We truly believe that as we become more and more dependent technology, wireless charging is the future of charging all smart devices. It's simply faster, more convenient, and efficient. We are also everyday users of smart devices, that's why we only offer functional products without sacrificing style, simplicity, look, and feel. Our Company Values 1. Excellent products 2. Excellent customer service 3. Excellent prices As a service provider to thousands of global customers, we uphold a responsibility to ensure that all of our customers are satisfied with their purchases and have a positive shopping experience with us. Our focus creating a happy community backed by our customer first approach to any service we provide. Thank you for visiting One Tap Wireless, we hope you had a pleasant experience!
Coordonnées de contact
Discovery Street, 6000, Perth, Australie
- customercare@onetapwireless.com.au
- onetapwireless.com.au
1,8
Bas
123 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent customer service
Last week, I purchased a wireless car phone charger/cradle. The product arrived within a week and it is perfect.
The charger is of excellent quality and when I contacted customer service, they replied within the day.
Outstanding !
26 juillet 2023
Avis spontané
Epic chargers!
I recently had the pleasure of purchasing two charging bases from onetapwireless, and I must say, the experience has been nothing short of exceptional. From the moment I received the products to the daily usage, onetapwireless has proven to be a great choice for my charging base!
I purchased 2, one for my self and one for my partner, and no complaints whatsoever.
I look forward to future product releases.
2 juin 2023
Avis spontané
Paid for item 8th May 2023
Paid for item 8th May 2023. It's 25th May 2023 & still no item! Have approached company for contract phone number but no one answer the mobile number! Have requested an address so I can redirect the item which is still showing as being in transit! But no response! This company can't be trusted! DO NOT BUY FROM THEM!
25 mai 2023
Avis spontané
It was very easy to contact…
It was very easy to contact OneTapWireless and their response was very quick to my enquiry.
10 mai 2023
Avis spontané
When I experienced a problem their response was immediate …
When I experienced a problem their response was extremely prompt & they continued to follow up until resolved. The problem was not with their product in the end but with a power adaptor I was using.
28 avril 2023
Avis spontané
Please don’t trust this company, as you will burn your money.
I purchased 2 OneTap Wireless chargers on the 9/12/22, requested the order be cancelled on 10/12/22, received an email on the 11/12/22 advising that a refund request has been opened for my order.
I have now been emailing and calling for 4 months with absolutely no response. Please don’t trust this company, as you will burn your money.
23 avril 2023
Avis spontané
I purchased a multi station charger…
I purchased a multi station charger from One Tap Wireless that was broken during delivery. A replacement charger was sent as soon as I contacted the company and sent photos.
The new charger is great. It looks great, is strong and I can charge my phone watch and EarPods together.
I am very happy with the service I have received from this company.
17 janvier 2023
Avis spontané
So far so good :)
I've only had the OneTapWireless PowerBase a little while but so far so good. It's charging my 3 devices and I'm happy to have been able to clear my bedside table of extra charging cables. Its a shame the charging light is so bright as it lights up the room at night but overall I'm happy with the product and am going to order one for my daughter.
12 avril 2023
Avis spontané
Waste of money
Waste of money . My charger makes a buzzing sound and sometimes doesn’t charge . I wake up for work next morning with my devices on 2% honestly waste of money and I have emailed 3 times and no response .
28 mars 2023
Avis spontané
Terrible
Terrible - product didn’t even last two weeks before failing. I manage to fix it and hold it together however 6 weeks later and another part fell to bits. It is now good for nothing except the bin. I finally got a response 10 days after sending numerous emails and am still waiting for the business to offer a remedy. Shop elsewhere
20 mars 2023
Avis spontané
Réponse de OneTapWireless
Hi Simon,
We are sadden to hear you have experienced issues with your MountGo Car charger. A refund has been processed to your credit card.
Thanks again for your patience.
Neat and fast
I have had mine for a month now and I am very happy with my one tap charging device. It charges my I phone Apple Watch and I pods at the one time. It’s very neat and compact and fast charging. A very good investment.
16 mars 2023
Avis spontané
Had this product about 8 weeks now
Had this product about 8 weeks now, it won’t charge my Apple Watch Series 1 and when you take the watch off the stand it really feels very hot to touch on the underbelly of the watch.
I also emailed them about using my Bose earbuds series 1 to see if they were compatible with the charger but the only response I got was be patient with me and still nothing.
When I received the charger I found out the Bose earbuds will charge with the case but the case also appears very hot to touch.
9 mars 2023
Avis spontané
Good product after some initial problems
The first charger sent did not charge my Galaxy Watch bit after some lengthy emails Onetap Wireless sent another charger with updates that are compatible with my watch. Everything works now and the product is good. It would have been nice to avoid the delays and emails.
15 décembre 2022
Avis spontané
Beware and do not buy this product
I have sent 3 emails re my faulty Christmas present that won’t charge my air pods and left 20 messages on the mobile phone number provided. No reply except for an automated reply that did not address my problem. The refund and return process is a joke as you can’t reach stage 2 unless they contact you. The refund clause is pure fraud! Beware and do not purchase on line. No return address evident!
18 janvier 2023
Avis spontané
Was exactly what I wanted looks stylish…
Was exactly what I wanted looks stylish & compact charges the 3 devices I have quickly & was delivered quickly. would recommend to anyone looking for this type of product.
15 janvier 2023
Avis spontané
Recommend highly !!
Great product which has eliminated multiple charging cords everywhere.
Super handy as a mobile phone stand as well when working at my desk.
Highly recommend.
11 janvier 2023
Avis spontané
Works well charging 3 devices.
Works well charging 3 devices via wireless. 👍
It would be great if the brightness of the charge LED’s was adjustable. Bright at night time.
10 janvier 2023
Avis spontané
Excellent!
Very easy to order. Arrived within just a few days. The Powerbase charger is an excellent product.
10 janvier 2023
Avis spontané
Love this one! 💜
I’ve tried many phone holders in my car and all have failed.. but this one so far seems like it’s in for the long haul! 💜
The fact that it can charge my phone simultaneously is so awesome also!
Very happy with this product ☺️
5 janvier 2023
Avis spontané
Fast delivery and great…
Fast delivery and great product..compact and looks great while charging my phone, earbuds and watch at the same time..hubby ordered one as impressed with mine
29 décembre 2022
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.