Online Psychiatry Avis 

43
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Dr. Merola was extremely kind and helpful. I had waited longer than I should have to schedule an appointment and was running out of medication and he went out of his way to make sure that I received... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our only wish is that we found Dr Claudia earlier! She was incredibly thorough and took the time to review our daughter’s notes beforehand. Our daughter is 8 years old and is autistic with a PDA profi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I can't recommend Dr. Merola highly enough. He has been incredibly supportive, compassionate and professional throughout my 7 month journey, from helping me during a mental health crisis to guiding... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Medical Secretary is Lovely. So Kind and Helpful. Really Nice. The Psychiatrist I had, was Dr Teresa Gomez Alemany. She is Very Experienced, Thorough, Kind and Professional. I had the Most Won... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Clinique de santé mentale
  2. Conseiller santé
  3. Service de santé mentale
  4. Psychiatre
  5. Psychologue
  6. Psychothérapeute

Écrit par l'entreprise

Online Psychiatry is a leading UK-based online mental health clinic providing expert psychiatric assessments, diagnosis, treatment, and ongoing support for adults, children, and adolescents across the United Kingdom. Our mission is to make high-quality mental healthcare accessible, convenient, and compassionate, regardless of where our patients live. Our team consists of GMC-registered consultant psychiatrists and accredited mental health professionals with extensive experience in diagnosing and treating a wide range of conditions, including ADHD, Autism Spectrum Disorder (ASD), anxiety disorders, depression, mood disorders, trauma-related conditions, OCD, eating disorders, and other complex mental health concerns. Every assessment and treatment plan is tailored to the individual and follows evidence-based clinical guidelines, including NICE recommendations. At Online Psychiatry, we understand that accessing mental healthcare can sometimes feel overwhelming. That's why we offer secure and confidential video consultations, allowing patients to receive specialist support from the comfort and privacy of their own homes. Our streamlined online booking system and rapid appointment availability help patients access care quickly, with many appointments available within 24–48 hours. We provide comprehensive ADHD and ASD assessments, general psychiatric evaluations, medication management, psychotherapy, follow-up care, and second opinions. Our clinicians work collaboratively with patients to develop personalised treatment plans that support long-term wellbeing and positive mental health outcomes.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

43 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(43)

43 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really warm and welcoming

Really warm and welcoming

11 septembre 2026
Avis spontané
Logo de Online Psychiatry

Réponse de Online Psychiatry

Thank you for taking the time to leave feedback. We’re so pleased to hear that you had a positive experience, and we’ll be sure to share your kind words with the team.

Noté 5 sur 5 étoiles

Kind and helpful

Dr. Merola was extremely kind and helpful. I had waited longer than I should have to schedule an appointment and was running out of medication and he went out of his way to make sure that I received my prescription very quickly.

8 septembre 2026
Logo de Online Psychiatry

Réponse de Online Psychiatry

We really appreciate your kind review. It’s great to know that you felt comfortable and well looked after Dr Merola. Thank you for choosing our service.

Noté 5 sur 5 étoiles

Nuria is incredible

Nuria is incredible, she's kind, patient and really listens!! I've had a great experience and would highly recommend ☺️

7 septembre 2026
Avis spontané
Logo de Online Psychiatry

Réponse de Online Psychiatry

Thank you so much for sharing this. We’re delighted that you had a good experience with Dr Nuria.

Noté 5 sur 5 étoiles

Dr N is great

Dr. N was great. Practical, knowledgeable, empathic but straight up.

22 août 2026
Logo de Online Psychiatry

Réponse de Online Psychiatry

Thank you for your very nice review. We’re really pleased that you found your Dr empathetic and knowledgeable. Your feedback is very much appreciated.

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Dr Merola is one of the best consultants to treat my daughter and the care and management has helped her move forward and take positive steps towards a brighter future.

11 août 2026
Logo de Online Psychiatry

Réponse de Online Psychiatry

Thank you for the lovely feedback. We’re glad Dr Merola was able to help and that you felt well supported with the care you received.

Noté 5 sur 5 étoiles

Dr Merola was very easy to talk to

Dr Merola was very easy to talk to, attentive and was able to understand my experiences and showed a high degree of understanding. I did not feel rushed or unheard.

19 août 2026
Avis spontané
Logo de Online Psychiatry

Réponse de Online Psychiatry

We’re so pleased to hear this. Thank you for sharing your experience and for your kind feedback about Dr Merola.

Noté 5 sur 5 étoiles

The Medical Secretary is Lovely

The Medical Secretary is Lovely. So Kind and Helpful. Really Nice. The Psychiatrist I had, was Dr Teresa Gomez Alemany.
She is Very Experienced, Thorough, Kind and Professional.
I had the Most Wonderful Experience. And I Recommend so Very Much Highly. Love this Service. ❤️

8 juin 2026
Logo de Online Psychiatry

Réponse de Online Psychiatry

Thank you very much for your kind words. It’s always encouraging for our team to hear that patients have had a good experience and recommend our services. We really appreciate it.

Noté 5 sur 5 étoiles

Professional care

Good people who know what they are doing and care about their patients.

13 août 2026
Avis spontané
Logo de Online Psychiatry

Réponse de Online Psychiatry

Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that our team was caring and supportive.

Noté 5 sur 5 étoiles

the consultation had a feeling of…

the consultation had a feeling of safety and professionalism, as well as insights and supportive comments and atmosphere. I felt good when leaving the initial meeting and supported in my care plan.

10 août 2026
Logo de Online Psychiatry

Réponse de Online Psychiatry

Thank you so much for the lovely review. Providing a service where people feel heard, understood and supported is very important to us, so it’s great to hear that this was your experience.

Noté 5 sur 5 étoiles

Great experience

Dr Claudia Aymerich is a wonderful kind understanding psychiatrist who makes you feel extremely comfortable. Arrives to the appointments exactly on time, all in all very good experience using this service.

12 août 2026
Avis spontané
Logo de Online Psychiatry

Réponse de Online Psychiatry

It’s lovely to hear that you had such a positive experience. Thank you for taking the time to write a such nice review, it’s genuinely appreciated by the whole team.

Noté 5 sur 5 étoiles

Highly recommend for 8 year old daughter

Our only wish is that we found Dr Claudia earlier! She was incredibly thorough and took the time to review our daughter’s notes beforehand. Our daughter is 8 years old and is autistic with a PDA profile. Dr Claudia had a good knowledge of PDA and was able to incorporate this into our plan. We would highly recommend.

24 juillet 2026
Logo de Online Psychiatry

Réponse de Online Psychiatry

Thank you so much for your kind words. We’re delighted that you had a good experience with the service, and we really appreciate your feedback.

Noté 5 sur 5 étoiles

Grateful for the services

As usual, I felt listened to, my experience and preferences have been taken into account, felt treated as an equal participant, not patronised. Thank you!

9 août 2026
Logo de Online Psychiatry

Réponse de Online Psychiatry

We really appreciate you taking the time to share your experience. It’s wonderful to hear that you felt listened to and supported. Thank you for choosing us.

Noté 5 sur 5 étoiles

Seeking a review

I felt that given this was an online review, it was a thorough, clear detailed assessment, that allowed me the time to explain my history. I felt respected and found the admin team to be very responsive. While this cannot replace the value of an in person appointment, when the objective is a review rather then diagnosis and NHS wait times are very long, I would recommend this as an alternative option.

4 août 2026
Logo de Online Psychiatry

Réponse de Online Psychiatry

Thank you for your lovely review. We’re so glad we could support you and that you felt comfortable throughout the process. Wishing you all the very best.

Noté 5 sur 5 étoiles

Dr Guiseppe was excellent

Dr Guiseppe was excellent. We reviewed great care for our son.

2 août 2026
Avis spontané
Logo de Online Psychiatry

Réponse de Online Psychiatry

Thank you very much for your review. We are glad to read that Dr. Giuseppe is taking good care of your son.

Noté 5 sur 5 étoiles

Thank you

Dr. Teresa is fantastic and I feel I am in safe hands. I’ve had previous experiences where I felt I was just another patient but I feel I am heard and understood in every appointment now.

28 juillet 2026
Logo de Online Psychiatry

Réponse de Online Psychiatry

Dear GC, We are very happy to read that you felt heard and in safe hands in your appointment with one of our consultants. We strive to provide individualised care based on your specific needs. We appreciate your trust in our care

Noté 5 sur 5 étoiles

Helpful and Friendly staff

I can't recommend Dr. Merola highly enough. He has been incredibly supportive, compassionate and professional throughout my 7 month journey, from helping me during a mental health crisis to guiding me through my ADHD assessment and diagnosis. I always felt listened to, understood and never rushed, and I'm so grateful for his care and expertise.

I'd also like to thank Elena, who has always been so friendly, kind and helpful with appointments and bookings. She's made the whole process so much easier and has always been a pleasure to deal with.

27 juillet 2026
Avis spontané
Logo de Online Psychiatry

Réponse de Online Psychiatry

Thank you very much for your kind feedback. It makes us very happy to read that your care has been tailored to your needs and that you felt listened and understood. This is exactly the care we wish all of our patients to have in their journey with us.

Noté 5 sur 5 étoiles

Excellent professional

A professional service with an administrative staff that is always available and punctual. The psychiatrist treating me is excellent and quickly helped me overcome a very difficult situation.

20 juillet 2026
Logo de Online Psychiatry

Réponse de Online Psychiatry

Thank you very much Maria for leaving a review. We are very happy you had a good experience with us and that you have found our support to be helpful.

Noté 5 sur 5 étoiles

Dr Guiseppe Merola was absolutely…

Dr Guiseppe Merola was absolutely amazing. He consistently remained young person centred and would always speak to our daughter about things. Dr Merola was emapthic, approachable and communication was brilliant. His secretary was also attentive and efficient. Would highly recommend.

19 juin 2026
Logo de Online Psychiatry

Réponse de Online Psychiatry

Thank you very much for your nice review. We are very happy you had a good experience with us and would recommend our services to your friends and families. We strive to individualise our care so each one of our patients receive tailored support according to their needs.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus