Ouno Avis 162

Amazing company. Pleased to use ouno.

Fast and reliable

Fantastic Service!

The chauffeur greeted me and held the door open for me, what a Gentlemen. He was dressed very smart in a clean, tailored black suit. The temperature of the vehicle was optimal and he played classical music for the journey. A beautiful experience and I would definitely use Ouno’s services again.

Excellent, timely service

The best app, and cars, drivers, everything …

Great service 5/5

An incredible service every time - with real personal touches, the team at Ouno provide a concierge level of service. The portfolio of chauffeurs Ouno has across London is truly unrivalled.

As an avid user I can’t recommend Ouno enough.

Lovely service, the driver was really nice which made the overall trip wonderful and comfortable. Best taxi service ever would recommend

Ouno offers a professional and efficient executive service and one that I rely on often. The app is clear and intuitive and I've always found their customer service to be excellent.

I'm giving the OUNO App a one-star rating due to its misleading pricing and poor customer service. The app promised a flat rate for a taxi service, but I ended up being charged an exorbitant waiting fee that was never mentioned during booking or when I called to clarify service. Efforts to resolve this with their customer service were futile, as they were unresponsive and unhelpful when finally reached.

This experience was both frustrating and costly, and the lack of transparency within the app is unacceptable. I advise others to be wary of using this service, I will not use Ouno again and have disputed the charges as they breached the Consumer Rights Act 2015 with a lack of transparency, misleading information and unfair terms.

UNREAL service!!! I use ouno for all my clients and they’re so professional all their cars are immaculate and top of the range and the drivers are so nice and professional. Really really recommend.

A great experience, I booked a car to take me out of London, and the driver arrived early with an immaculate car both inside and out, and a phone charger and water. Very professional service.

Affordable luxury! Reliable and professional! Top top service. Couldn’t recommend more.

Drivers are very attentive - they typically ask for music and temperature preferences. App is easy to use. Highly recommend for getting around London.

Convenient app, professional drivers!

I have used OUNO several times in the last few months and the experience is always the same. Spotless cars, courteous and professional chauffeurs who are always on time, and a very reasonable price for what is a truly luxury service. There is nothing not to like!

Just what London needed a professional and reliable service. Drivers are the most polite I have come across and the cars are immaculate inside and out. Keep up the good work guys 👍🏻👍🏻

1st class service!! Will be using again with question. Thanks again

Highly recommend, great personable service with great drivers. Cars are always extra clean and most importantly I always feel very safe when travelling with them.