Unfortunately my parents’ home burnt down last year. But with Branch Insurance’s help, they’ve been able to navigate through these trying times, and will be moving into their rebuilt home over the nex... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Suzzie was the best insurance agent I've ever dealt with ever. She was very informative, extremely patient and kind. She made sure all the information needed was transparent. I became ill during the... Voir plus
Branch auto claim processing is very fast, prompt and transparent. Both the adjustor and the Total loss team has been very reachable both via calls and text and closed the whole thing in 2 weeks (majo... Voir plus
L'entreprise a répondu
James Duncan was a delight to work with . Out of a stressful and unfamiliar experience James made it at least palatable to deal with. I had previously never heard of Branch Insurance and they are... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Easy-to-buy home and auto coverage, returning insurance to its original intent: being a force for communal good.
Coordonnées de contact
20 E. Broad St., Ste. 1200, 43215, Columbus, Etats-Unis
- 8334272624
- info@ourbranch.com
- ourbranch.com
4,4
Excellent
3 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
This was and extra ordinary agent who Devon Bronk…
This was and extra ordinary agent who was very polite and informed who went the max to help us setting us up with our new home insurance. Thank you for for an agent who was very patient and very helpful.
30 décembre 2024
Avis spontané
Amber Taylor from Total Protection made…
Amber Taylor from Total Protection made this easy! So thankful for her introduction to Branch Insurance!!
27 décembre 2024
Suzie Gilham
Suzie Gilham has made the initial part of the claim very calming. Structure firea are not fun. She was very professionaland personal at the same time. She needs a raise. Dont find many
people like this anymore. Thank Suz!
20 décembre 2024
Avis spontané
Tiffany is a true professional.
Tiffany was able to calm me down. I was super stressed about our basement flooding. She helped me understand what I needed to do to process my claim. She answered all of my questions and got back to me quickly.
Tiffany is a true professional.
27 novembre 2024
Avis spontané
Fantastic experience I am super happy!
16 décembre 2024
She was perfect at such a tough time time in…
She was perfect at such a tough time in our lives and gave us a lot of information. My Sean and works the best play It. I think she could have done even for her own family.
14 décembre 2024
I called Rocket Mortgage this morning…
I called Rocket Mortgage this morning and they suggested that Branch might be a better option for me insurance wise. I got Kelly Hickman on the line and she was an absolute rock star to work with!! She got way better rates for me and it was SO easy!! I will definitely recommend Branch to other in Montana.
11 décembre 2024
Heard my concerns and provided a good…
Heard my concerns and provided a good solution.
3 décembre 2024
Avis spontané
very knowledgeable and easy to work with
5 décembre 2024
Avis spontané
HORRIBLE EXPERIENCE!!!!
HORRIBLE EXPERIENCE!!!!! Nothing but issues since I’ve had this insurance. Third time I’ve had a “lapse” in coverage due to them back dating documents even when I have documented proof of coverage. They definitely lost a customer for life. I’ve switched to Progressive and it’s been a blessing since. It’s cheaper, more professional, and just over all easier to navigate. Branch deserves a 0 star rating in my books!
25 novembre 2024
Avis spontané
Réponse de Branch Insurance
We’re truly sorry to hear about your experience, Justice. After reviewing your policy, we see that you joined Branch through an independent agent. At Branch, we are committed to ensuring that all our agents provide our members with a consistent and positive experience.
We’ll use your feedback to contact the agent directly and address this internally to help improve future interactions. Thank you for taking the time to share your experience with us—it helps us to continue growing and providing better service.
VERY FAST SERVICE!!!!!!
21 novembre 2024
Customer service was excellent
Customer service was excellent. The process was quick, easy and convenient. No worries or frustration. All my questions were answered clearly and concise. It truly was a No hassle process. I am very happy and pleased. Thank you, sincerely.
8 novembre 2024
Avis spontané
Great service
Great service, friendly customer service and discounts from previous insurance
4 novembre 2024
Réponse de Branch Insurance
Hi Harry, thanks so much for your review! We’re so glad to hear you had a good experience, and we’re so glad to have you in the Branch community.
GREAT CUSTOMER SERVICE AND TEAM MEMBERS
1 novembre 2024
Réponse de Branch Insurance
Thanks for taking the time to leave this review, Franz! We’re so glad you’ve had a great experience and were able to save some money. Welcome to the Branch community.
Devon was so helpful and made our decision to switch so easy
Devon was so helpful and made our transition so easy. Great company service representative.
31 octobre 2024
Avis spontané
I actually talked to a real person with…
I actually talked to a real person with a wonderful demeanor who was here in the US and who I could understand. Great experience and follow-through. Super asset to your company.
29 octobre 2024
Avis spontané
Saving money is important first and…
Saving money is important first and foremost, I only hope that the coverage is as good as the company I left for ,,(Branch) my agent from Matic , Mo assures me it is
28 octobre 2024
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.