ourtruegod.com Avis 

Placed order on 12/7/25 for two hats a Christmas gifts. They said guaranteed delivery for Christmas! They shipped on 12/22/25 arrived on 12/26/25 but only one hat in box. I have reached out multiple times via email with no response. Lesson learned about ordering from places seen on Facebook

Ordered a sweatshirt on Dec.13 to be delivered in time for Christmas. Christmas has come and gone. I have never received notification that order has shipped. Still says processing. Emailed company twice inquiring about the order. Just received emails telling me how to return the product. Can’t return something I haven’t received. Left voicemail message and nothing. I wish I had looked at reviews before ordering. I’m really disappointed that a “Christian” company would do business like this.

I ordered hats on December 3, and still have not received them. I notified the company and they sent an email back regarding how to return the products. I havent even received the product to return. Customer service didn't even read the email, just sent a blanket incorrect response to me. I will be filing a complaint with my credit card company.

If I could give a 0, I would. I ordered a month ago. I have not recieved anything. Ive tried to contact them and I've been ignored. Its really sad that they are using god to scam people. I see they have a 1.9 review. I wish I would have read that before ordering. Save yourself a hassle. Dont buy from them

Sadly, i ordered two hats weeks ago and have not received them yet, they are a Christmas present and I am quite upset about this. I had faith they’d come in the 2-3 day span they had promised ot at least within ten days and still nothing. I don’t have allot of money and spent over $70 to gift my husband and I am quite upset about this. I do not think I will be using again.

Excellent message. Very poor quality shirts. Ordered 3, Port Authority brand is sub-par quality. Appears as if someone is trying to make a quick buck. Took 6 weeks plus for shipping. Order from Kingdom and Will. You will not be disappointed.

Terrible quality. The hat i received looks nothing like the one I ordered. Took a month to receive the product, not the 7-10 days they claim on their website. No response from customer service. Complete waste of money!

I order hats on10/8/25..haven’t received them.When I went on their website to track order, the order could not be found. I contacted the BBB and filed a complaint to REFUND my order. Surprise, surprise the day after filing the complaint, I received an email from OTG..YOUR ORDER HAS SHIPPED. That was on 10/24/25. As of 10/31/25 no hats delivered and when I tried to track it on the link provided in the email, no activity since the 24th? This is supposed to be a Christian Company? Money changes in the Temple!!!

Order four hoodies 10/2/25. Nothing received but charged my credit card. Poor to non-existent customer service. I will have to dispute the charge. Horrible for a so-called US Christian company.

ordered 2 hats almost 2 months ago.
have not received the hats or my money back..
have left several emails about the situation with no response.
sad that a so called Christian company would act like this... DO NOT ordering from them...buyer beware!

They don’t respond. Ordered before and it was 2 weeks, now, it’s 3 weeks with no movement and no response.

I've been waiting a month now and they have not even prepared my order. They will not answer emails or anything else. Do not use this website.

Never signed up and now im getting spammed left and right from them.

I placed an order with this company but never received the product. They did not provide tracking information, only sent automated emails, and offered no real customer service. They present themselves as a Christian company, but my experience showed a lack of accountability or follow-through. I have filed a complaint with the Better Business Bureau regarding this issue.

I just ordered a few things from Our True God website. They make you an offer to sign up and, if you do, they say you will get 25% off. But then, after you sign up and you go to order, you find out that the 25% off is not available on your first order, it's available on your second order. They give you a 25% credit after your first order for your second order. So, I made my first order, hoping to see that my 25% credit was now available but I don't see that it is. In addition, they don't have a customer service department that you can contact by phone. They only have a "Support" Department that you can contact by email. Well, I sent an email and have not received a response yet. So, just as a PSA, I would highly recommend hesitating to order products from Our True God.

I thought the hat was of decent quality but the shirts are so thin you can see right through them. Won't be purchasing from them again.

This is the worst quality I have ever seen and I paid a lot of money for this. It’s a SCAM! This was my husband‘s Father’s Day gift. He has been very sick. He has had multiple surgeries and he is laying in bed right now waiting for another surgery and I received this for his gift to finally give him. I am so disappointed and I want my money back but they only give store credit back supposedly and won’t even respond! This is the quality of shirt they give with a patch cut out and half sewn onto the shirt? And stained? And POOR quality?!?! The hat is so stiff on your head you can’t even wear it and the T-shirt he received is so thin it’s see-through. I wanted to give him a gift after all of the hard Medical diagnosis he’s had and instead he gets this. I am so upset.

Ordered on the 10th. Assured it will be here Friday, paid the additional shipping. Now it won't be til Tuesday. I can do a return after paying a restocking fee. This is not a Christian company. So very disappointed in the customer service. Not to mention they will text you offers through out the night, but can't tell you when they open or a number to call. Just to email support, which I have done twice. Everything is automated and thats how they get away with their bull. Dont buy from them. THEY ARE A HORRIBLE COMPANY THAT GRIFTS ON THE GOOD LORD.

I purchased a hat, it is advertised light gray with a white cross. It is a white hat white cross. You cannot even see the cross. I wish I could take a picture so anyone could see it. Do not waste your money. You can buy a lot better hat anywhere, and it will better than this.

I placed my order and received a good quality tshirt in a timely manner.