Avoid this company like the plague. Sold me a cheap, Chinese made, piece of garbage generator (gentrax open frame 3.5kw). It basically blew up under normal use and getting a refund from this company... Voir plus
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Lisez les avis des autres
My first encounters weren't impressive at all. Later ones were much better and Outbax somehow become more "people/client" friendly. (If I can put it that way). Yes, I find I am more confident/happy to... Voir plus
L'entreprise a répondu
The end to end process from purchase to deliver was very fluid and transparent with Outbax via their online portal. Value for money product and can’t wait to start the new 3.5KW Gentrax Inverter Gasol... Voir plus
L'entreprise a répondu
Super quick delivery with tracking was great. No surprises. Pricing was comparable to other online stores and way under local store prices. Very well packaged ensured that even with the rough treatmen... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- Magasin de batteries
- Magasin de générateurs
- Magasin d'articles de loisirs
- Fournisseur d'équipements d'énergie solaire
Écrit par l'entreprise
We provide your camping and outdoor needs at consistently low prices, without compromising quality.
Coordonnées de contact
Sydney, Australie
- 02 888 10 333
- support@outbax.com.au
- outbax.com.au
3,6
Moyen
419 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My first encounters weren't impressive…
My first encounters weren't impressive at all. Later ones were much better and Outbax somehow become more "people/client" friendly. (If I can put it that way). Yes, I find I am more confident/happy to contact/speak with you, and most definitely do my bit, in introducing friends to Outbax.
16 février 2023
Réponse de Outbax
Thank you for sharing your experience dealing with the Team recently, Jesse. We fully embrace the "Customer First" protocol. We hope to see you again. Stay Safe.
I liked receiving the instruction…
I liked receiving the instruction early! Thank you. Horst Schroeder
15 février 2023
Réponse de Outbax
Thanks so much for your review Horst!
Réponse de Outbax
Thanks for taking the time to review Aleks!
Purchased a removal spa
Purchased a removal spa the product was great the service from the company and delivery was super fast and
21 décembre 2022
Avis spontané
Réponse de Outbax
Thanks for the review Ross, we're happy to support you at any time :)
Great service as my new generator was…
Great service as my new generator was delivered within a couple of days right to my door. Well done 👍
1 février 2023
Réponse de Outbax
Thank you for the wonderful review and for taking the time to share your feedback with Outbax.
Great price plus a great service
Great price plus a great service, plus you know what was going on from the time you bought the battery.
24 janvier 2023
Réponse de Outbax
Thank you for the 5-stars, Roland! Hope to see you again soon!
Good value
Good website which gives good information on products. Quick delivery. Good value.
30 janvier 2023
Réponse de Outbax
Hi Caroline! Thank you again for taking the time to share your experience with us. We're grateful for customers like you.
Super quick delivery with tracking was…
Super quick delivery with tracking was great. No surprises. Pricing was comparable to other online stores and way under local store prices. Very well packaged ensured that even with the rough treatment postage services inflict, it still arrived in great condition. Certainly on my "to use again" list when similar products needed
23 janvier 2023
Avis spontané
Réponse de Outbax
Thank you Ken! We really appreciate you taking the time to share your feedback.
Réponse de Outbax
Thanks for taking the time to review Stephen!
Réponse de Outbax
Thanks for the review Grahame, we're happy to support you at any time :)
the product arrived promptly and in…
the product arrived promptly and in good condition. the product met the description correctly
18 janvier 2023
Avis spontané
Réponse de Outbax
Thank you for the wonderful review and for taking the time to share your feedback with Outbax.
Easy breezy experience
Easy to use website, payment system was simple and delivery was 1 week faster than anticipated.
10 janvier 2023
Réponse de Outbax
Thank you for the 5-stars, Cyndi! Hope to see you again soon!
Delivery was earlier than expected
Delivery was earlier than expected. Generator was easy to set up and run. Runs my caravan air conditioner at 27% load on the generator. Would definitely recommend.
16 janvier 2023
Avis spontané
Réponse de Outbax
Hi Cliff! Thank you again for taking the time to share your experience with us. We're grateful for customers like you.
parts problem
Good price, good service,BUT.1 year old 2kva, fuel primer has split at 1 year old.don't seem to be able to buy a part anywhere.Correct me if i am wrong.
30 décembre 2022
Avis spontané
Réponse de Outbax
Thank you for your review, Allan. You may contact the Team via 02 888 10 333 and at support@outbax.com.au for part and support requests. You may also share here your Outbax order number and we can help assist. Cheers!
Extremely fast despatch
Extremely fast despatch, was quite surprised. Instruction to the courier were exactly as I requested.
Very happy. Thanks.
11 janvier 2023
Avis spontané
Réponse de Outbax
Thank you Douglas! We really appreciate you taking the time to share your feedback.
VOLTX LiFePo4 battery
Great service and great battery, already put to use in the camper a big improvement from the AGM. Also has lessened the hitch weight
9 janvier 2023
Avis spontané
Réponse de Outbax
Thanks so much for your review John!
Ordered two 200ah lithium batteries
Ordered two 200ah lithium batteries, one arrived and other was lost in transit. Customer services were very responsive and the 2nd battery arrived a few days later.Can't fault the service.
8 janvier 2023
Réponse de Outbax
Thanks for taking the time to review Stephen!
New Generator and previously Spare parts.
This is 2nd time i have had dealings with outbax and both times for this day and age i have been pleasantly surprised by your expediency and the follow up is the best i have had from any company in a long time.
1 janvier 2023
Avis spontané
Réponse de Outbax
Thanks for the review Geoffrey, we're happy to support you at any time :)
Réponse de Outbax
Thank you for the wonderful review and for taking the time to share your feedback with Outbax.
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