Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Paid by PayPal, item never arrived, PayPal refunded, they asked to cancel the PayPal refund and they will refund direct - PayPal have taken the money back and this bunch of thieves haven't refunded.... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Ordered a phone charging station and received one that was nothing like I ordered Contacted customer services and was told that I would have to pay for return shipping and that I could get a 20% c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

If I had read the poor reviews when considering buying the sofa covers, I wouldn’t have ordered them. Thankfully, I hadn’t seen the reviews and therefore ordered 5 of the covers. They arrived withi... Voir plus

Noté 5 sur 5 étoiles

I have only looked at the reviews on here after placing the order and paid for. I was disappointed to see how many negative comments were on here and I said to myself.... ok, too late... have paid... Voir plus

À propos de l'entreprise


Coordonnées de contact

2,3

Bas

TrustScore 2.5 sur 5

67 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Disgraceful...they wont let you return…

Disgraceful...they wont let you return your item. They stall, they refuse to give you a return address. They try making deals, just anything so they dont haven't refund you. DO NOT BUY FROM THEM DTAY WELL AWAY FROM ANY FB ADVERT WHEN THE ITEMS COME FROM CHINA. YOU CSNT RETURN IT, REFUND WONT BE GIVEN, RETURN ADDRESS WONTBBE GIVEN. BASICALLY YOUR STUFFED.

18 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Company said my order was at my depot

Company said my order was at my depot, not only did they refuse to deliver it, I had to do an hours drive there and back to collect it for it not to be there because of their poor poor communication they never got hold of yodel when they should of and now are trying to scam me even more and are refusing to refund me. STAY WELL AWAY!!!!!!

12 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

I have only looked at the reviews on…

I have only looked at the reviews on here after placing the order and paid for. I was disappointed to see how many negative comments were on here and I said to myself.... ok, too late... have paid for nothing!!
However, I have received both products today that I have ordered and both are perfect! Just as per the advert!
Absolut fab - one of their customer service advisers has been in touch confirming order on its way.... so, yes - personally, I am very happy with the purchase!

27 février 2025
Avis spontané
Noté 1 sur 5 étoiles

I wish I had looked at the reviews…

I wish I had looked at the reviews before ordering a bag.Its been 3 weeks no contact at all and not able to get any sense out of the headquarters.They may have my.money but I won't fall foul to them again.Dont order from them you either get something that looks nothing like the advertisements or you don't get anything.

13 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Absolutely rubbish

Absolutely rubbish
Jeans nothing like they are in the videos they post. Didn’t even sew in the button hole, big defects and fraud of a company
AVOID

7 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Very disappointed. Product doesn't work

I bought a juice portable blender but it not working from the first day of purchase and I don't even know how to report to the company. How I wished I have seen all these reviews before purchasing the item. Am so so disappointed.

7 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Bought the hair dye advertised the…

Bought the hair dye advertised the sliver on by outdhaven we’re do I start after paying 47 pounds what a scam it didn’t work atall please don’t waste your time send them email for a rufund so we see

24 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

I ordered a jumper

I ordered a jumper, quality not what I expected at all. Clever photography on companies part.
Won't even look at again.
Very disappointed customer 😥

10 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

The juicer cup i bought does not work

The juicer cup i bought does not work. Ive emailed severally to ask for return address, no luck. It looks like they just want to take peoples money.
All i get is some useless Ai reply that says my request has been dealt will....when it hasnt
Which address do i return to to get my refund, they are not answering.

8 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Customer Service

I saw, on line, a very practical product, which I purchased.
After a few weeks a fault developed and I contacted Outdhaven. I was given a timescale for a reply and that was met.
After I advised Juliet and Daisy of the problem with the product, I was immediately sent a replacement product.
Excellent service and a good product - cable with two possible input links

25 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Undelivered item

I ordered a wallet and it did not arrive. Been given the runaround. Told it’s at my local Post Office but can’t tell me which one. Was meant to be delivered by Evri then told couldn’t deliver and will be redilivered. Then I’m told it’s at my local Post Office. They look like a scam.

3 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Would give no stars but doesn’t let you…

Would give no stars but doesn’t let you . Wish I had read the reviews before I purchased a jumper if you could call it that !!! Absolutely awful definitely WOULD NOT recommend this website , you would be better putting your money down the drain !!!!

18 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Quick refund for HORRIBLE CHEAP CLOTHES

Their clothing is APPALLING. Cheap and tatty nasty nylon jumper which looked great in the photo. AVOID. I am now upgrading to 3 stars as Outdhaven refunded me quickly.

However, the jumper I received is so tatty its indescribable.

2 septembre 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus