E-Bikes Direct Outlet Avis 

192
TrustScore 3.5 sur 5

3,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic customer service. Bought a bike for my granddaughters birthday but I forgot to put the property name on the address so it got returned to them. They emailed me wondering why and I asked them... Voir plus

Noté 1 sur 5 étoiles

1st delivery came damaged - box and items inside, ok not e-bikes fault and replaced after sending bike back. second bike arrived same poor quality finish on transfers as 1st bike. Instructions were sh... Voir plus

Noté 2 sur 5 étoiles

Bought an ADO e-bike from e-bikes direct and after 200km the bottom bracket failed and the bike was unripe-able. Although e-bikes direct responded and helped get a replacement from ADO, they wouldn't... Voir plus

Noté 5 sur 5 étoiles

Absolutely fantastic company and staff! Bought two Basis Osprey folding ebikes which in their own right a superb bikes - Highly Recommended, 5 star bikes. David and sidekick Josh are top notch guys... Voir plus

À propos de l'entreprise

  1. Magasin de vélos
  2. Sports d'aventure
  3. Magasin d'équipements sportifs d'extérieur
  4. Magasin de jouets

Écrit par l'entreprise

E-Bikes Direct Outlet was born from our founder company specialising in Electric Bikes, offering all things leisure across the UK


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

192 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,5

Tous les avis

(192)

9 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very pleased with the communication in…

Very pleased with the communication in these difficult times - Davey J was very helpful and made sure my bike arrived (after the first order was lost by the courier! - Recommended !..........Nice Bike for good price.......

9 avril 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent service and fantastic product!!

Purchased the DOLU 4 in one swing and slide set for my 19 month old Daughter.
Lovely product and my daughter loves it so much! Making her days indoors more tolerable! E-Bikes Direct delivered this product so quickly!
If anyone is wondering if they should use this E-Bikes Direct, I can 100% guarantee you will receive EXCELLENT customer service, with good quality items! which we all know of very hard these days! So thank you Davey for helping me out with my queries! I felt I received brilliant service!!!

3 avril 2020
Avis spontané
Noté 5 sur 5 étoiles

Exceptional 1st class service!!!

Exceptional 1st class service!!!! Bought 2 adult bikes...had a small problem where a part was damaged due to transit...not only sent replacement part but also gave me a small refund for the my troubles! Recommend to all!!!!!

1 avril 2020
Avis spontané
Noté 5 sur 5 étoiles

Brilliant customer service

Bought a flush toilet potty from here, originally it arrived damaged but the customer service was amazing I received a new flush potty and my boy loves it, sounds very similar to my toilet upstairs.
Excellent and very friendly customer service
Sorted any issue I had straight away. I will definitely buy from these guys/gals again
Thank you very much for a very easy pleasant transaction. A*** sellers

23 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Ordered an amazing unicorn car from…

Ordered an amazing unicorn car from this company via eBay on Saturday, dispatched Monday, arrived a day early on the Tuesday. Lovely quality car which my little girl loves and my family are all enjoying pushing her around in! Would recommend / order again :)

11 février 2020
Avis spontané
Noté 5 sur 5 étoiles

What a great seller!!! 5 Star trusted.😁

What a great seller, I found the same bike I wanted on alternative site who had poor reviews, so i email E-Bikes Direct, they not only matched the price but beat the price by an extra 7%. Saving me £26😁
Their service was very quick and reliable with free delivery, bike arrived within 48hrs of payment.
Their communication are quickly and precise and even supply phone number for queries.

Can't recommend them enough.

8 février 2020
Avis spontané
Noté 5 sur 5 étoiles

Byocycle FDXL from e-bikes direct

Purchased a new Byocycle FDXL folding bike, it looks like a cross between a mountain bike and a commuter bike.
The service and email replies from Garf have been top notch, shame that can't be said about parcel farce .
Would happily buy from them again, thanks guys

10 décembre 2019
Avis spontané
Noté 1 sur 5 étoiles

This review is not directed at the…

This review is not directed at the staff of this company but is directed at the MANAGING DIRECTOR. Had to buy a new hub for my Oxygen bike. Dealing with the MD at there company premises in notice the guy was talking very loudly, almost shouting. At the time I thought he must be a bit deaf, until another customer arrived and his demeanour completly changed.
Never did understand what his problem was so I put it down to some sort of issue he had. Who knows !.
When the first hub / wheel arrived I was there when the box was opened, low and behold the power cable coming from the hub was damaged, I looked at said MD who didn't look happy at all. Oh well I thought. But inside I was cracking up, ha ha ha ha ha.
Did get another wheel eventually, all good.

13 avril 2019
Avis spontané
Noté 1 sur 5 étoiles

1st delivery came damaged

1st delivery came damaged - box and items inside, ok not e-bikes fault and replaced after sending bike back. second bike arrived same poor quality finish on transfers as 1st bike. Instructions were shocking, bike was for 5 year old daughter which iu put together on xmas eve, took 4 hours and still the fittings dont work, took to halfords and they said the parts werent compatible. She still hasnt ridden it after 2 weeks. Never again buying a bike online.

5 janvier 2019
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus