Ovensupport LTD Avis 12 670

TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The engineer was punctual and worked continuously from the moment he crossed the threshold. No stops for drinks or toilet breaks. All completed in two hours. The cooker is gleaming. We are especially... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Booking very easy. Knowledgeable about our oven and awkward door features. Telephone call on day to notify of arrival time. Gentleman arrived very quickly. Pleasant helpful. Oven and extractor fan cle... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sadly after a number of cancellations and rebooks by yourselves we were doubting whether anybody would turn up……..the five stars are for Logan, your cleaner who turned up with a smile on his face and... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Diabolical customer service alert!!!! Booked to have my oven cleaned and paid the deposit but Could not agree on a date that suited me so decided to cancel. I've been chasing the deposit for over... Voir plus

À propos de l'entreprise

  1. Service de ménage

Écrit par l'entreprise

Experts in deep oven cleaning, we get rid of built-up soot and grease in hard to reach places missed by everyday cleaning. You can relax and leave the cleaning to us, with Oven Support you get an exceptional oven cleaning service. We use the most effective and innovative oven cleaning techniques to keep your oven sparkling and working longer. Specialists in electric oven cleaning, gas oven cleaning and range oven cleaning, we also clean other kitchen appliances such as microwaves, extractor fans and barbecues.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

13 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent

Excellent! Oven is like brand new and it was pretty bad! Will definitely be booking again

14 avril 2026
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Réponse : Ovensupport LTD

Thanks for your review Laura!
We are delighted Stewart attended and carried out an excellent clean of your oven.
We have made Stewart aware of your review.
Kind Regards,
Oven Support LTD

Noté 5 sur 5 étoiles

Great communication

Great communication, my Aga looked like new afterwards and for a reasonable price.

15 avril 2026
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Réponse : Ovensupport LTD

Thanks for your review Sarah!
We are delighted you received great communication and Martin carried out a great clean of your aga.
We have passed your review onto him.
Kind Regards,
Oven Support LTD

Noté 5 sur 5 étoiles

Fantastic service

Phil PR7 arrived to clean several appliances on time. He and his colleague were very friendly and approachable. We are delighted with the work they carried out especially on our oven. We will use Oven Support again and recommend to our friends and family.

15 avril 2026
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Réponse : Ovensupport LTD

Thanks for leaving a review David!
We are extremely delighted Phil and his trainee Liam were very friendly, approachable and carried out a fantastic clean on your appliances.
We have made Phil and Liam aware of your review.
Kind Regards,
Oven Support LTD

Noté 5 sur 5 étoiles

Constant contact with the company

Constant contact with the company, kept up to date with time of arrival and very pleased with the end result

15 avril 2026
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Réponse : Ovensupport LTD

Thanks for your review Dianne!
We are delighted Matthew called upon his arrival and left you very pleased with your oven clean.
We have made Matthew aware of your review.
Kind Regards,
Oven Support LTD

Noté 5 sur 5 étoiles

My oven looks like new

My oven looks like new, thanks!

15 avril 2026
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Réponse : Ovensupport LTD

Thanks for your review Babiche!
We are delighted Simon left your oven looking like new.
We have passed your review onto him.
Kind Regards,
Oven Support LTD

Noté 1 sur 5 étoiles

Shocking service and poor communication

Poor communication up until the day before then someone called me to say they would give me 30 mins notice before they arrived. I had explained that this was a rental property and I did not live there so I would need at least 15 mins to get there. Oven Clean said that was not a problem however on the day of my clean, I was rang and told the cleaner was outside, I explained i would be there in 15 mins. I was called back when I arrived at the property to only be told the cleaner had left and wouldn't be returning today! I was appalled as I had made arrangements specifically for this day. I now need to claim back a refund and book someone else.
Very disappointing!!

15 avril 2026
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Réponse : Ovensupport LTD

We are extremely sorry to hear about your experience Debbie
So we can assist you further, please respond to our further information request.
We apologise for the inconvenience caused.
Kind Regards,
Oven Support LTD

Noté 1 sur 5 étoiles

SCAM COMPANY DO NOT BOOK

I made a booking an online booking (£25 deposit paid) with this company on April 14th 2026 at 9.56am I received an order summary which states "Remaining Balance to be paid to the cleaner on the day" (Cash/Card) However, the day before the booking I have been contacted and told I MUST pay in full today, before the job has commenced. I refused to pay without double checking the order summary they sent me, and told them I'd call them back once I checked the document they sent with their original terms. I was correct and pointed out the company were breaking their agreed terms, not me, After querying this and still refusing to pay upfront for their service, I was then told I couldn't have a refund for the deposit I paid, as it was under 24 hrs to the booking, when no time had actually been allocated to the job. I requested AM but received no confirmation time, as when I called to make the confirmation they refused to allow me to pay 2mrw as agreed. DO NOT USE THEY ARE SCAMMERS!!!
April 15, 2026

15 avril 2026
Avis spontané
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Réponse : Ovensupport LTD

We are terribly sorry to hear about your experience Emma.
Please respond to our further information request so we can investigate your review further.
We apologise for the inconvenience caused.
Kind Regards,
Oven Support LTD

Noté 5 sur 5 étoiles

Amazing job by Steve!

Steve was so friendly and done a fantastic job. Courtesy phone call before he arrived which was a nice touch. He was super quick cannot believe how sparkly clean my oven is! Looks brand new! Highly recommend Steve to anyone! Also great tips and oven advice! Thank you very much

15 avril 2026
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Réponse : Ovensupport LTD

Thanks for your review Carly!
We are thrilled Steve called upon his arrival, was friendly, informative and conducted a fantastic clean of your oven.
We have made Steve aware of your review.
Kind Regards,
Oven Support LTD

Noté 1 sur 5 étoiles

Very poor did not turn up for the oven…

Very poor did not turn up for the oven clean very dissapointed
When I phoned up to clarify the appointment the caller stated that they had tried to contact me several times but did call or text me .
Not happy waited in all morning

15 avril 2026
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Réponse : Ovensupport LTD

We are extremely sorry to hear about this Sylvia.
So we can assist further, please respond to our further information request.
We sincerely apologise for the inconvenience caused.
Kind Regards,
Oven Support LTD

Noté 5 sur 5 étoiles

My oven looks brand new and it only…

My oven looks brand new and it only took 40 mins friendly service would recommend to anyone well done oven support ltd will definitely be using again

15 avril 2026
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Réponse : Ovensupport LTD

Thanks for your review Adrian!
We are delighted Jamie was friendly and left your oven looking brand new.
We have made Jamie aware of your review.
Kind Regards,
Oven Support LTD

Noté 5 sur 5 étoiles

Super clean

Super clean, tidy job and very professional. The only slight thing was I booked for the afternoon and the cleaner turned up in the morning but offered to rebook and I decided to go ahead with it anyway. Excellent job and now I’m scared to use my oven it looks so clean!

15 avril 2026
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Réponse : Ovensupport LTD

Thanks for your review Celia!
We are sorry you were not informed of your time slot.
We are pleased our cleaner was very professional and completed an excellent clean for you.
We have requested further information from you as we would love to pass your review onto our cleaner.
We look forward to your response.
Kind Regards,
Oven Support LTD

Noté 5 sur 5 étoiles

Patrick was fantastic

Patrick was fantastic. He rang ahead of the appt as promised to give me notice he was nearby and he was friendly and very quick and efficient. The clean was fantastic and I would certainly use Ovensupport again.

15 avril 2026
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Réponse : Ovensupport LTD

Thanks for leaving a review Jenny!
We are delighted Patrick called upon his arrival, was friendly, efficient and carried out a fantastic clean of your oven.
We have made Patrick aware of your review.
Kind Regards,
Oven Support LTD

Noté 5 sur 5 étoiles

Real gentleman pleasant and efficient

14 janvier 2026
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Réponse : Ovensupport LTD

Thanks for your review Marilyn!
We are delighted our cleaner was pleasant and efficient.
We have requested further information from you as we would love to pass your review onto our cleaner.
We look forward to your response.
Kind Regards,
Oven Support LTD

Noté 5 sur 5 étoiles

Steve was brilliant

Steve was extremely efficient and explained the procedure and products he would use. He worked methodically and did a remarkable job. I am so pleased and would definitely recommend your company in the future.

Sandra Alexander

14 avril 2026
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Réponse : Ovensupport LTD

Thanks for your review Sandra!
We are delighted Steve was efficient, informative and conducted a remarkable clean of your oven.
We have passed your review onto Steve.
Kind Regards,
Oven Support LTD

Noté 5 sur 5 étoiles

PR7 PHIL cleaned our oven today

PR7 PHIL cleaned our oven today, I cannot fault his service, punctuality, work carried out to a high standard and he was friendly and courteous, this is our second time using the service and we will definitely use again.

14 avril 2026
Avis spontané
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Réponse : Ovensupport LTD

Thanks for leaving a review Jane!
We are delighted Phil was punctual, friendly, courteous and carried out your oven clean to a high standard.
We have passed your review onto Phil.
We look forward to you booking with us again.
Kind Regards,
Oven Support LTD

Noté 1 sur 5 étoiles

Disapointing oven, hob and extractor clean

I had my oven, hob and extractor cleaned, but the results were very disappointing. The hob was still dirty after he left, the oven wasn’t cleaned to an acceptable standard, and the extractor was barely touched. The whole job took no more than 30 minutes, yet I was charged £80. This is by far the worst oven cleaning service I’ve experienced in 15 years.

14 avril 2026
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Réponse : Ovensupport LTD

We are sorry to hear you are not happy with the clean Paul.
For further assistance please email photos of the areas you are dissatisfied with to feedback@ovensupport.com and we will investigate further for you.
Kind Regards,
Oven Support LTD

Noté 5 sur 5 étoiles

Martin

Martin, was prompt, friendly and professional. He cleaned our Range Master twin oven to perfection.
Moving house is a chore so to be able to "outsource" some of the work was a fantastic help.
#sparkling #thankyouMartin

13 avril 2026
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Réponse : Ovensupport LTD

Thanks for your review Gemma!
We are delighted Martin was prompt, friendly and professional.
We are completely thrilled he carried out a perfect clean of your Range Master.
We have passed your review onto Martin.
We wish you the best with your house move.
Kind Regards,
Oven Support LTD

Noté 5 sur 5 étoiles

My oven, best on town now

d. Brilliant shiney oven,couldnt be better.
Thank you Steve.

14 avril 2026
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Réponse : Ovensupport LTD

Thanks for your review Carol!
We are delighted Steve attended and left your oven brilliantly shiny!
We have passed your review onto Steve.
Kind Regards,
Oven Support LTD

Noté 5 sur 5 étoiles

Steve was such a cheerful young man and…

Steve was such a cheerful young man and he made a brilliant job of our double oven which is now so sparkling that I hardly dare use it!! I would definitely recommend Ovensupport.

14 avril 2026
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Réponse : Ovensupport LTD

Thanks for your review Penny!
We are pleased Steve was cheerful and carried out a sparkling clean of your double oven.
We have made Steve aware of your review.
Kind Regards,
Oven Support LTD

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