I've been working with them since last year and they are always prompt with orders. This month I placed an order and they delivered my order even though they were on vacation. They are professionals.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I purchase from them for the first time, they have an amazing selection of authentic italian product, i got some san Carlo chips, callipo tonno and an amazing extra vergine oil from abruzzo and the... Voir plus
L'entreprise a répondu
Good Italian products, some of them at prices very close to those in Italy. I particularly recommend the Kimbo cofffee, which is good in a Bialetti-type machine. Fast delivery too.
L'entreprise a répondu
So quick with delivery! I had asked if this could get delivered before a dinner party and it’s arrived ahead of the estimated delivery. amazing quality of products! Highly recommend the guanciale fr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Épicerie italienne
- Fournisseur de produits alimentaires
- Service de livraison des courses
- Épicerie
- Service de commande de repas en ligne
Écrit par l'entreprise
Pacco Italiano: UK-based e-commerce delivering authentic Italian products. Enjoy the finest foods and specialities from Italy delivered directly to your doorstep. Discover true Italian flavours!
Coordonnées de contact
124 City Road London, EC1V 2NX, London, Royaume-Uni
- +44 0330 190 1333
- info@paccoitaliano.co.uk
- paccoitaliano.co.uk
4,7
Excellent
90 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
5 stars products and services
Everything went smoothly and I was really impressed by the packaging and the after sales care. I will definitely reorder and recommend them to my friends.
3 avril 2026
Réponse de Paccoitaliano.co.uk
Thank you so much for your feedback - Pacco Italiano
Fast and punctual service & Eccelent Italian Products
Fast and punctual service, excellent Italian products. I have already placed a second order within a few days and will continue to stock up from them—absolutely recommended
2 avril 2026
Réponse de Paccoitaliano.co.uk
Thank you for your support. See you again soon! Pacco Italiano
I'm super happy with the products..
I'm super happy with the products... I didn't expect less, they arrived intact. Thank you very much
3 avril 2026
Réponse de Paccoitaliano.co.uk
Thank you so much for your feedback! See you again soon! Pacco Italiano
Réponse de Paccoitaliano.co.uk
Thank you for your feedback - Pacco Italiano
Great customer service
Great customer service. If they don’t have ingredients that you are looking for they send you an email and they gave you different options. Thank you!
1 avril 2026
Réponse de Paccoitaliano.co.uk
Thank you for your feedback - Pacco Italiano
Great food delivery
Great food delivery. Arrives 2or 3 days after order is placed with a dependable delivery service. Good value charcuterie and olive oil.
29 mars 2026
Réponse de Paccoitaliano.co.uk
Thank you for your feedback - Pacco Italiano
Excellent service
Excellent service, quick delivery too. For the price I paid i was expecting to be blown away, but whist they are very nice chocolates, they didn't wow me. Subtle, is the word I use to describe the flavours.
10 mars 2026
Réponse de Paccoitaliano.co.uk
Thank you for your feedback! We’re glad you appreciated the service and delivery, and we value your thoughts on the flavours.
Pacco Italiano
Réponse de Paccoitaliano.co.uk
Thank you for your feedback! See you again soon. Pacco Italiano
Wonderful pasta
Wonderful pasta - hard to get organic Rummo! Arrived super fast and well packaged.
22 février 2026
Réponse de Paccoitaliano.co.uk
Thank you for your review! Pacco Italiano
Réponse de Paccoitaliano.co.uk
Thank you for your review, hope to see you again soon! Pacco Italiano
Easy to order
Easy to order, delivery prompt, not tasted yet but beautifully packaged.
3 novembre 2025
Réponse de Paccoitaliano.co.uk
Thank you for your review, we hope to see you again soon. Pacco Italiano
Great service for a great cheese
The order process was smooth , the delivery was on time but above all the product I bought (Gorgonzola gran riserva Leonardi ) was amazing certainly one of the best I’ve ever had , well packaged and very fresh
2 novembre 2025
Réponse de Paccoitaliano.co.uk
Thank you for your fantastic review! Pacco Italiano
Réponse de Paccoitaliano.co.uk
Thanks a lot for your lovely review! We’re so happy you enjoyed everything. Can’t wait to have you back soon! - Pacco Italiano
The cheese is no like the one in the…
The cheese is no like the one in the image. Is not that tall. Is not soft. If more like cured than soft. The texture is weird, like "plastic". When you cut this cheese you needs to make a lot the preassure. With the white soft fresh cheese, you can cut it like when you put the knife through the butter. And the last thing is, the cheese is extremely salted.
Never again.
25 octobre 2025
Réponse de Paccoitaliano.co.uk
Hi,
Thank you for your feedback. We are sorry to hear that the Primo Sale Fresh did not meet your expectations.
We would like to kindly note that, as mentioned in the product description, Primo Sale Fresh is a cheese with a compact texture and a slightly sharp, salty flavour, which is typical of this traditional Italian cheese. Its firmness makes it ideal for slicing and using in salads, sandwiches, or as a table cheese.
We are sorry we did not reach your expectations on this occasion. For future purchases, we always recommend reading the product description carefully, as this gives the most accurate indication of the flavour profile and texture before ordering.
Best regards,
Pacco Italiano
Réponse de Paccoitaliano.co.uk
Thank you for your review and 5 stars! Pacco Italiano
Delivery on time and with great care
Our order was delivered on time and with much care. All our products were brought to us in great condition.
2 octobre 2025
Réponse de Paccoitaliano.co.uk
Dear Customer,
Thank you so much for your wonderful review! We’re delighted to hear that your order arrived on time and in perfect condition.
We truly appreciate your kind words and your trust in Pacco Italiano — we look forward to serving you again soon!
Kind regards,
Pacco Italiano
Good and not so good.
Arrived quickly and the items were well packed the issue was that I ordered 7 packs of the fennel tiralli which I especially wanted but received the plain (classic) ones.
There appears to be a bit of a shortage of these generally. I accept that but would have preferred to be given the option of cancelling my order.
2 octobre 2025
Réponse de Paccoitaliano.co.uk
Dear Customer,
Thank you for your feedback — we’re glad to hear that your order arrived quickly and was well packed.
We’ve checked your order details, and we can confirm that we shipped exactly what was ordered: Taralli Classico Terre di Puglia 400g. You can verify this both on the invoice included in your box and in your account on our website.
We truly appreciate your understanding and hope to serve you again soon.
Kind regards,
Pacco Italiano
Réponse de Paccoitaliano.co.uk
Thank you for your feedback and your review! See you again soon - Pacco Italiano
Réponse de Paccoitaliano.co.uk
Thank you for your feedback! we hope to see you again soon! Pacco Italiano
Réponse de Paccoitaliano.co.uk
Thank you for your review, we hope to see you again soon. Pacco Italiano
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.