Packuumbags Avis 

I ordered my wife a bag on may 5th 2026 and it still hasn’t shipped. Reached out several times and nothing.

25!days in “transit”. No tracking. Told it would be “escalated”. That was a week ago. If this product is anything like the shipping time i will give negative stars.

They delivery came early and everything was as described!!!! The only thing I wish is that the food storage was a bit bigger making the bag a bit bigger!! Everything else is amazing but my wife cannot pack all her food in here only one or 2 small containers. Other than that the bags look amazing are as described and are very functional.

Do not buy from this company. My bag has been in shipment for almost a month. Customer service doesn’t respond. They took my money without delivering a product. To me this is a scam.

Ordered a bag for a Mothers Day gift 8 days in advance. It is currently 18 days late (26 days since ordering) and I have still not received the product. I was told I would receive the product in half that time. I asked for a refund and was told I could not receive a refund after sending multiple messages to no response. Very poor customer service.

Ordered a bag in 29th April 26 I emailed them 11May to find out where my bag was was told that I should get it in 7 - 9 days. Tried emailing them again 25th May and again 27th May with no response. Still waiting 😩

I was not aware this bag was shipping from China. I purchased for my wife for Mother’s Day 10 days ago prior to be exact. Here it is 27May26 and I still do not have the bag to give to my wife. I can not speak on the quality bc well…. I still don’t have it. I would also like to add that it wouldn’t allow me to rate unless I clicked 5 stars. Absolutely ridiculous. Shop local!

What a joke. It’s my own fault for not researching a little better. Bag was stuck in China for weeks when it was “ in stock” quality is not what I was expecting and had a terrible odor presumably from whatever boat it rode in on… don’t do like me and fall for the fake social media posts about it.

Did not realize it was coming from China. Ordered almost 2 weeks before Mother’s Day. Didn’t show up until well after Mother’s Day. Was not gift wrapped as requested. Bag is ok. Random threads sticking out on stitches.

Still waiting on the bag but can't reach customer service and it's been many weeks since I ordered. Seems like a scam at this point. Don't buy.

Bag is nice big enough for all my wife’s needs. Ordered for Mother’s Day and received it a month after…. It comes from China so order 1-2 months in advance and you should be good. Other than than that got seems like a nice bag

Love the bag and can’t wait to use it when I go back to work next Monday, I can fit everything that was in my laptop bag. I had no issues with customer service.

I bought this bag in August of 2025 for a new internship I was starting. When the bag finally came, like many others, I felt it was of poor quality and not worth the price they charged. The lunch box section took up half the bag, leaving little room for other work-related items. In addition, the zipper got jammed, and there were threads coming out of the inside pockets. I reached out to customer service, who at first said they did not allow returns, but after providing proof of damage, they said I could get a 20% refund or ship it back to China. I chose to ship it, even though it cost me an extra $50 in shipping, because I would have gotten more money back than by accepting the lousy 20% they offered. They did not provide a shipping label; instead, they gave a long, complicated address that I couldn't even fit on the shipping box. I believe they purposely gave me the wrong address. The package spent 6 months in China customs and was then returned to me due to an insufficient address. I tried filing a fraud claim with my bank, but after so much time had passed, they said they could not do anything and that I should take it up with the merchant. The merchant is now not responding to any of my messages. This is the worst company ever, and I hope they get shut down. I have filed a report with the Federal Trade Commission's ReportFraud portal and submitted the cross-border incident to econsumer.gov, since both deal with scams outside the US.

Bag is great, everything it said in the advertisement works with great slots for everything. But your cimustomer service bucks. I emailed them as I somehow accidentally ordered 2 bags, when I only needed 1 and had little to no help in a refund or even to say yes we see the problem and this can be resolved.

Love the purchase. Bought it as a gift for Mother’s Day and she loves it.

Ordered the 3 in 1 bag over a week ago, I try and track it with the order number and it says it doesn't exist. Where is my damn package!?!?!?!!

This is the best work bag ever!! It holds everything! No more carrying a separate bag for my meals or laptop. It’s the best.

I loove my bag. I have to walk a block to my office and needed a back pack that could fit my laptop and lunch. Some days I need my my sneakers and 64 oz water ball to fit too and they do. It's sturdy and doesn't hurt my back. Highly recommend!

inquired about slow shipping and no response. label created 5 days ago and has not been shipped. product was bought on a mother's day promotional insinuating that they could provide the product before mother's day...seems like they do not care about customer service. im getting a refund. big red flags

They sent me a very poor quality item; threads coming out, cheap plastic quality inside. I bought it at a time when it was advertised with a 30-day money back guarantee, and I didn’t screenshot it like I should have, so watch them deny this. I contacted them for a refund, but they just ghosted me, and now, after disputing, they are saying the bag was in perfect condition, denying every claim I made, and avoiding accountability. Shameful brand, never purchase this. Amazon sells bags like these for cheaper and BETTER quality.