pAiback Avis 

31
TrustScore 3.5 sur 5

3,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

This app has significantly improved the way I manage my travel bookings. After submitting just my first two flights, I received nearly $600 in airline credit—value I would have otherwise missed. It’s... Voir plus

Noté 2 sur 5 étoiles

Buyer beware! I did realize some savings, but Paiback notified me and charged me for savings that were never credited by the airline. I alerted them to this fact multiple times, but they never resp... Voir plus

Noté 4 sur 5 étoiles

I put in confirmation from Alaska Airlines and went great. It has gone down in price so received a refund. Went to put in international flight with American Airlines and it won’t let me. It says it’s... Voir plus

Noté 1 sur 5 étoiles

On the first flight they monitored, I received a $40.00 refund. Great! On the second flight they monitored, they claimed I would receive a $180.00 refund, and they charged me $36.00 for their ser... Voir plus

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

Making Fares, Fair. A travel assistant, aiming to reform the relationship between frequent fliers and the airline industry by automating the lengthy process of securing post-purchase savings for frequent fliers.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

31 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,5

Tous les avis

(31)

9 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Buyer beware!

Buyer beware!

I did realize some savings, but Paiback notified me and charged me for savings that were never credited by the airline. I alerted them to this fact multiple times, but they never responded.

4 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Bonus Claim of Savings

On the first flight they monitored, I received a $40.00 refund. Great! On the second flight they monitored, they claimed I would receive a $180.00 refund, and they charged me $36.00 for their service. The only problem was I never received the refund. When I wrote to them about not receiving the refund, they told me to wait. Of course, I never did get the refund.

When I canceled the flight (it was a refundable fare) and showed them that the refund was the same as the original purchase price (so there was no price change in between), they admitted they had made a mistake and would issue a refund. Unfortunately, that never happened either.

Given that other companies provide the same service, I cannot, in good conscience, recommend their service.

1 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Fare class downgraded and seats lost multiple times

After signing up, two separate trips were completely screwed up despite Paiback's repeated claims that this will not happen.

Trip #1 I was downgraded from DL Main Classic to Main Basic (Basic Economy) which means I lost my seats, baggage allowance, miles accrual, upgrade potential, etc. This was an outright class and fare downgrade complete with "seat assigned at check in email" from Delta. You cannot even fix this via paying for seats so I had to outright cancel this flight and rebook it, which was more expensive than the first time I booked the flight. Paiback did not respond, and has never responded, to my inquiry on this.

Two days later, it found "savings" on a 4-leg international trip and, you guessed it, it ate the seats on 3 out of 4 legs. On one of the legs, I had to pay to choose seats (which I did not at the time of booking) and on the 10-hour long haul, I had to select the only open seat left - row 55 in the 2nd to last row of the plane as that was the only seat now left open after it lost my row 17 window seat.

Paiback did not, and has never, responded to that inquiry, either. They remain completely unresponsive despite the screenshots and emails of proof of all of this I submitted. Further, they plan to bill me 20% for these "savings."

In multiple places on their website, they promise that these problems will not occur. THEY DO OCCUR. And the company does not even bother to reply when your fights are completely screwed up and you are out even more money than when you started. It is obvious they have no idea what they're doing and they do not stand behind their process. They should be ashamed of themselves.

2 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

This app has changed the way I book…

This app has significantly improved the way I manage my travel bookings. After submitting just my first two flights, I received nearly $600 in airline credit—value I would have otherwise missed. It’s an efficient, user-friendly tool that I would highly recommend to anyone who travels.

19 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

I signed up for the app 2 days ago

I signed up for the app 2 days ago and uploaded two flight confirmation tickets for tracking the same day. One had a lower price the day I submitted my ticket and the other the following day. They are both visible in tracking so the price drops are there, but neither one has been processed and now both have slight price increases from the lowest price. I'm not sure how others are getting their travel credits, but I'm contacting the airline myself before the prices go up even further.

17 mars 2026
Avis spontané
Noté 4 sur 5 étoiles

Worked great on Alaska but not on American

I put in confirmation from Alaska Airlines and went great. It has gone down in price so received a refund. Went to put in international flight with American Airlines and it won’t let me. It says it’s a third party ticket but I booked direct with American. Pretty disappointing since the tickets are considerably more expensive. Tried emailing twice and never received a response.

11 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

A hidden gem for savvy travelers

A hidden gem for savvy travelers! I had no idea I could get money back after buying a flight, but Paiback tracked the fare changes and secured a refund for the price drop — effortlessly. No forms, no back and forth with the airline; just real savings I would’ve otherwise missed. It’s like having a personal travel watchdog that actually pays you. Brilliant service, seamless experience, and truly a nobrainer for anyone who books flights.

3 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Do It!

Wow! I was a bit sceptical of this, but over three itineraries, I have been refunded around $900 without doing a thing. This was the first time I used this site. It will save me so much time. Instead of spending days watching and searching, I can now just book the flights I want and just sit back and wait. I just hope the airlines can't stop this somehow. Congratulations to the developers!

30 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Way better than expected

Saw this advertised and thought that it probably wouldn’t work but what’s the harm in trying? Within a week of adding my first trip, I get money back from United. Super impressed - no need to try to ‘time’ the markets with Google Flights. Just buy tickets and let this app do its work. Very cool.

5 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing

I was introduced to this app today by a friend and within 15 minutes of flight be uploaded, I had a significant travel credit in my United acccount. AMAZING!

27 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Saving has never been eaiser

This app is amazing. pAiback makes it almost too easy to save money on upcoming travel. For the first time ever, I finally know I got the best price on my plane ticket. Well done!

13 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Couldn’t recommend more

Super seamless process, just forward the booking confirmation email and they do the rest. Have saved so many e-credits using this service that i am now flying to Belize for “free” next week! Highly recommend

18 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Wow what a game changer

Wow what a game changer! As someone who flies frequently and for 2 decades I was always trying to buy flights "at the right time" to get the best price, now I never have to do this again. Buy the flight ASAP and if the price comes down, I save it. Absolutely brilliant! Also it's so easy to use, it's almost dummy proof. Use it, save money, so simple!

9 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Save money by doing nothing.

I have been using the service for over a year now and amazed at how much flight prices fluctuate. I have such piece of mind knowing I’m always paying the lowest price on my ticket. Thrilled that pAiback got my back.

30 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Family Trip to Mexico

I had a trip to Cancun with the family. Without even rebooking or anything I got a notice stating I saved over $300 a ticket. pAiback kept everything consistent and seamless. I’ll definitely use them again!

27 décembre 2024
Avis spontané

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