Paiseec Mobility Avis 

customer service on communications from issues on being late and other order issues keeping me informed with the order status of the products and giving a expected day of delivery

Great scooter on all terrain. Customer Service is top notch! Batteries last a long time. My wife loves it!

Gift for my special needs grandson. It is easy to transport fora motorized wheel chair

Customer service experience with this company has been horrible. There is nothing on the website or in your order confirmation that states the battery ships separately. It wasn’t until my order arrived missing items that I called and was told they ship separately. I was lied to by the rep, who told me they would arrive in two days. I wasn’t given a tracking number for the additional items. They never came, so I tried calling and escalating my concerns. The person on the phone told me they can’t give me a tracking number and they can’t contact or transfer me to a supervisor. I ended up calling my bank and filing fraud charges because this company made me feel completely scammed. It wasn’t until my 5th phone call, an email to support, and fraud charges with my bank that Paiseec responded to my concerns and mailed me the missing battery. However, I was told the accessories were out of stock and would take a month to arrive. Again, zero communication to me as a customer about any of this upfront. Do yourself a favor and shop elsewhere. The scooter itself is nice but dealing with their offshore customer service is not worth the hassle.

Excelente.El shipping bien rapido,el wheels shair es tremendo me encanta y muy util.es bien util,gracias.

NOTE: This purchase was made on the Paiseec website. Correspondence was initiated directly to and received directly from them.

It is with much gratitude to the Paiseec company and their sales and support staff, that I give my initial review of our new bright RED W1 wheelchair and the purchase experience which was phenomenal.
My wife and I are both 73. She struggles with physical and mental acuity and I with physical strength and stamina. I am the primary caregiver and have over 30 years of experience with mobility aids, both powered and unpowered, and more than one that required a van with a lift. Along with our new Paiseec chair, we currently own a Pride GoGo Elite 4 wheel scooter, a high end manual rollator, a folding lightweight walker and a folding transport chair. My wife can walk short distances only which is limiting our ability to 'get out'. Now, she can get exercise and relax when needed. In the past, we had to rotate devices to meet our anticipated needs. The one we most commonly use travels with us in the back of our SUV. We expect that to be the W1.
Whenever I research a new product, I make a list of the issues it needs to solve. In the case of the W1 powerchair, it addressed all of them. It is light enough for me to put into the car. It had to have easy to understand controls, a seat and footrest that prevents a tripping hazard and doesn't obstruct standing, the ability to walk behind when conditions allow. The Paiseec W1 met all of those criteria and then some which makes it a 5-star.

I will revisit this review once we've gained more outdoor experience with our W1.

1/15/26
So far, we've used our W1 as a power chair, a rollator, and a transport chair. I recommend staying on an improved surface (no snow or uneven pavement) because of the low ground clearance. If being a transport chair is your primary use, I would opt for the W3 with power assist. But, for short distances, I have no problems, and found that I can walk beside the chair and control it with my hand on the joystick. In tight spaces where I had to change directions a lot, we did have one issue. Because the caster wheels are in front, the tires can rub on the rider's shoe as you back up or change direction causing the wheels to swing around. I have to constantly remind my rider to keep her feet in the center of the footrest. One other inconvenience is the placement of the motor brake release levers up under the rear cover. That makes rolling it without the battery installed a real inconvenience.

For loading and unloading, I remove the battery so it's lighter. The chair also stays in the car and I bring the battery inside when the weather is really cold, or to charge it.

A Christmas Gift for My Wife…

Recently, while on vacation traveling to Sa Pa, my wife fell. Despite the pain, she pushed through and climbed Fansipan the very same day. Given her pre-existing conditions, this led to additional mobility issues and ongoing concern for the rest of our trip. We did make it home after completing all the activities we had planned, but unfortunately there were repercussions. She was in significant pain for several weeks afterward.

During that time, your marketing truly resonated with me. Her recent injury felt both detrimental and definitive—a moment that marked change. I chose not to wrap this gift, as it symbolized many things for us: a new stage in life, where traveling will require more preparation and thoughtful steps to reach the summit.

With optimism and positivity, we look forward to our next adventure—embracing versatility and continuing to explore together.

I love my scooter! It looks very sporty and the seat is comfortable. It feels stable while moving. It will be helpful to me.

Paiseec’s products are fantastic and a delightful alternative to far more expensive and clunky motorized wheeled devices. It’s relatively light weight, assembles and folds flat easily and quickly, and it has interchangeable batteries. Paiseec responds quickly and with good information.

I am extremely happy with my W3 wheelchair. From the first day of use, it has been smooth, reliable, and incredibly easy to operate. The controls are responsive and intuitive, allowing for precise movement in tight indoor spaces as well as steady, confident driving outdoors.

Comfort is a major highlight. The seat is well-padded, supportive, and thoughtfully designed for extended use. The ride itself is surprisingly smooth, even on uneven surfaces like sidewalks or ramps.

The battery performance is excellent and easily lasts a full day on a single charge, which gives me peace of mind when I’m out running errands or spending time with family. The motor is powerful yet quiet, providing a stable and controlled ride at all times. Safety features are solid and reassuring, making every trip feel secure.

Overall, this electric wheelchair delivers exceptional comfort, performance, and reliability. It has restored independence and confidence, and I would highly recommend it to anyone looking for a high-quality, dependable mobility solution.

The scooter is well worth the price! We used it on our vacation and it was no problem with riding it up to the airline gate. Also it worked out great with our cruise! I would 100% recommend this to everyone!

Great product! Shipping was easy and support has been great.

great weelchair.

I bought for my wife, she is completely happy, very well build, light and tech. I'd recommend it easier.

I had a little problem with my understanding of how to use the front basket.. Verry friendly folks were there to help me.. No Problem now.. I have COPD so my portable Oxygen Generator fits right in the basket.. Have about 20 hours on my unit and everything is great.. Wish it had rubber wheels.. As far as operation goes everything is EZ..

Very easy to order and received much quicker than I thought!

I love my scooter! it was ordered 10/ 9/25 and arrived shortly after without any problems! It was exactly what I wanted and I am so thrilled to have it! Paiseec is a wonderful company to work with! Everything from beginning to end was perfectly professional and problem free! I have driven it and it moves like a dream! I would absolutely, definitely, positively
recommend this product to everyone!

My paiseec scooter is my greatest joy. It gets me around my complex and provides me with some transportation around here. I love that it is sturdy enough for use and slim enough to bring it inside my apartment. Easy to use and turn around inside my small apartment. It is my “freedom “ ride. It is light enough and folds down so easily and I can take it in the car when we go anywhere. Thank you Paiseec for giving me back my freedom!

Good customer service! Very helpful and responsive. Good product

Great quality product. Customer Service was great.