In a world that has become almost void of solid customer service, Jaime@Panamagoods is different breed. Over several years and many transactions, I have always felt like a customer who matters. Jaim... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
1st and foremost, the coffee is amazing but Jaime at PanamaGoods is so nice. I emailed to ask based on my first two purchases what he'd recommend or if there's one flavor that is ordered more than any... Voir plus
L'entreprise a répondu
It was a quick delivery, well boxed and all the coffees I ordered arrived completed. And you honored my suggestion about packing the coffee in a carton box for better protection. I don't know if you... Voir plus
L'entreprise a répondu
We were born in Panama now live in the USA and ordered good amount to give as present to our children and friends who just love the flavor and don’t cause any abdominal upsets 👍👍👍
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Panamá Goods is an online-store that specializes in delivering fresh goods from Panama. We have access to a wide range of premium coffee brands, and Panamanian artisan items. We are confident that you will discover something to your liking. We ship worldwide and we accept orders from everywhere so if you want to get our products or need more information please feel free to contact us at info@panamagoods.com
Coordonnées de contact
cale 70 San Francisco, 0830, Panama, Panama
- info@panamagoods.com
- panamagoods.com
4,6
Excellent
90 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great delivery
Great delivery. From Panama to Sweden. Flawless. Took about a week. Thx !
3 septembre 2024
Réponse de Panamagoods
Hi Ralph,
Thank you so much for your wonderful review! I’m thrilled to hear that your order arrived smoothly and in great time all the way. It means a lot that you're happy with the delivery.
Best regards,
Jaime
easy to order what i wanted
28 août 2024
Réponse de Panamagoods
thank you very much for this review chris.
The coffee was old and dry
The coffee was old and dry. We were extremely disappointed. We have had that coffee many times in the past, usually get it whole bean, but this time it wa so old that it tastes old. Sad day for us
13 août 2024
Réponse de Panamagoods
Thank you for your feedback Shannon, and I'm truly sorry to hear about your experience with the coffee. This is certainly not the quality we aim to deliver, especially since you've enjoyed it in the past. I understand how disappointing this must have been for you, and I would like to make it right.
Your experience matters to us, and we appreciate your continued support.
Réponse de Panamagoods
Thank you for that review Linda.. I appreciate it!
Réponse de Panamagoods
thank you for this review Brian. I appreciate it.
I love your products
I love your products! I have not tried my specialty coffee yet, but I am sure it will be amazing! DHL shipping was a bit mis-aligned this time and with what they charge, they should do better (that’s no reflection on you), that’s on them. Ya’ll are just great!
1 juillet 2024
Réponse de Panamagoods
Thank you so much for your kind words! I'm thrilled to hear that you love our products and have confidence in the quality of our specialty coffee.
I’m sorry to hear about the shipping issues with DHL. I’ll definitely pass on your feedback to them... Enjoy your coffee!
Quick turnaround and quality products
Quick turnaround and quality products. Recommend to anyone shopping for coffee and hot sauces from Panama.
8 juillet 2024
Réponse de Panamagoods
Thank you for those words Melissa... ;)
Finca Lerida is the best!
The coffee from Finca Lerida is the best I have ever tasted. It would be nice if the description mentioned that it was pre-ground and not whole bean. Will be ordering again regardless.
22 juin 2024
Réponse de Panamagoods
Thank you so much for your wonderful feedback! I'm thrilled to hear that you enjoyed the coffee from Finca Lerida. I apologize for any confusion about the coffee being pre-ground. I’ll make sure we update the description for future customers.
Best Regards
They quoted me a price for a product I’ll never do business with this company again
They quoted me a price for a product. Then they charged my charge card and added $28 for shipping without telling me that they were going to do that. A normal company would tell you the cost with shipping and then ask if you wanted your charge card charged. Be scared of buying overseas from this company.
4 juin 2024
Réponse de Panamagoods
Well Gary, thank you for your feedback. I'm sorry to hear about your experience and would like to clarify a few points to address your concerns:
1. Shipping Address: Due to our partnership with DHL, we are unable to ship to PO boxes. When I informed you of this and requested an alternate address, you opted for a refund, which I issued immediately to ensure your satisfaction.
2. Payment Process: All payments on our site are securely handled by PayPal. At no point do we manually charge your card or add hidden fees. The shipping cost is calculated and displayed in the shopping cart before you complete your purchase, ensuring transparency.
3. Shipping Rates: shipping rates are clearly stated at the shopping cart stage, so customers can see the total cost, including shipping, before finalizing their order. I've made sure the website to be as explicit as I can with this information.
4. Quoting Prices: We did not provided you a personalized quote. Prices for our products and shipping are all listed on our website.
I appreciate your business and am sorry that this encounter has given rise to a bad impression. Do not hesitate to contact us personally if you have any more worries or inquiries.
Best Regards.
I love the Palo Alto coffee I order!
I love the Palo Alto coffee I order from here. I went to Panama a few months ago and now am obsessed with the coffee from there. Thanks!
15 mai 2024
Réponse de Panamagoods
I appreciate your positive review.
Thank you very much.
Fast and accurate order fulfillment…
Fast and accurate order fulfillment plus a wonderful coffee.
12 mai 2024
Réponse de Panamagoods
I appreciate your positive review.
Thank you very much.
Just as delicious as when I was in…
Just as delicious as when I was in Panama recently. Came in a timely manner. Will order again soon .
9 mars 2024
Réponse de Panamagoods
thank you for this review Raymond.
Enjoy!
Réponse de Panamagoods
thank you for your review George. ;)
Enjoy!
Panama Goods Delivers Great Value Professionally
My order was processed promptly and efficiently and the product arrived ahead of schedule and in good condition.
19 janvier 2024
Réponse de Panamagoods
Thank you for these kind words..appreciate it.
Réponse de Panamagoods
thank you for your kind words
enjoy!
Great coffee
Great coffee, easy to order, well worth the wait if ordering via snail mail.
26 octobre 2023
Réponse de Panamagoods
your feedback is invaluable, and we are thrilled to hear that you had a positive experience :)
Immediate shipping. Exactly as listed. 5 Stars!
Immediate shipping. Communication and tracking with DHL was excellent. Product wrapped in cardboard to prevent breakage. 5 Stars!
24 octobre 2023
Réponse de Panamagoods
thank you for your kind words.
Enjoy!
Great customer services
I was happy to recv my d’Elidas hot sauce. The customer service was great and answered all my questions in a timely fashion. Jamie was very helpful and professional.
22 octobre 2023
Réponse de Panamagoods
thank you for your kind words..
Enjoy!
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