Crown Jewelz - 500% up to £3,000 + 150 Cash Spins Avis 

The KYC deadline they gave me passed and nobody said anything about it

chat opens fast, i grant that, but nobody there can touch a bonus decision.

the app doesnt keep my favourite slots, they reset every time i log out.

one query about a £60 cashout.

four replies.

none from the same person.

terms say two days for a payout, mine took seven, why the difference?

six months at this casino, frustrating.

works fine on the laptop and not at all on the tablet. same browser, same login, same wifi. on the tablet the lobby loads and every game tile opens a blank window. told support. told to clear the cache. cleared it. still blank.

why does the slot search need the exact name? partial words find nothing.

Other sites show return to player percentages clearly for each slot. Here I couldn’t find it anywhere inside the games, and support just gave a vague answer about “standard settings”. Not transparent at all, makes me wonder what version they’re actually running.

Honestly just another casino site. I deposited twice, lost both times quite fast, didn’t see anything that would make me want to stay. No reason to choose this over others.

So many tiers, points, multipliers, it’s confusing on purpose I think. Bottom line: you must lose a lot to see any decent perk.

Found out after winning that there’s a maximum you can cash out from bonus play. The rest disappears. It’s in the terms but barely visible. Pretty demotivating to see part of your win just vanish by rule.

I’ll be fair, withdrawal came in about 24 hours, which is okay. But everything up to that was underwhelming – clunky lobby, slow slots, too many emails. I’m not mad, just not really interested in coming back.

During a longer roulette session, I opened the statistics panel to look through previous outcomes and hot and cold numbers. It wasn't something I used to decide every bet but once in a while I go in and check the stats before I place my bets.

A small budget didn't leave me stuck with one or two choices. There were enough live tables at the lower end that I could move around and still keep each round within what I wanted to spend.

I won a small reward from the casino in a giveaway and it was super easy claiming it. I didn't have to wait for a message or manually collect it somehow. The money was credited to my account automatically. I prefer that because there's no chance of forgetting the prize I've already earned.

Before trying a new live game, I could open the full rules without leaving the table. The payouts, possible bets and basic gameplay were all there so I didn't have to look around before putting money down.

When I stopped using one particular payment method, I deleted the stored details directly for the old one I'd been using directly in the payment settings. I'm glad it worked like that instead of me having to contact support in order to get it removed.