Payments is getting blocked for no reason and the support team is too lazy to do anything about it. I had to cancel my membership to check if i could use another debit card and just keep getting the s... Voir plus

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Just a company scamming the users and the creators. I can't use my card due to an error and they haven't responded still. they don't respond to customers at all. Lord knows where your money is actuall... Voir plus
L'entreprise a répondu
accidentally bought the wrong subscription tier, thought I was going to be stuck but shoutout to customer support!! They helped me out so quickly and got me on the right tier. Everything has been grea... Voir plus
L'entreprise a répondu
After reading some of Passes Support’s replies here, they say they try to answer within 24 hours. They answer to creators within an hours apparantly. I have been trying for days but haven’t gotten... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Passes™ is a creator commerce and monetization platform, offering creator-entrepreneurs a suite of digital tools to grow their brand through engaging with their fan community. Through powerful, safe-for-work channels, Passes™ allows creators to unlock recurring revenue, deepen fan relationships, and monetize sustainably—creating premium experiences that give fans exclusive access to the creators they love, all in one platform.
Coordonnées de contact
N/A, 90048, Los Angeles, Etats-Unis
- 7023358529
- help@passes.com
- passes.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 61 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Fraud
My credit card company informed me of 3 transactions. I did not order anything.
Stay away.

Réponse de Passes
Just Another Scam Subscription Site
There's a handful of good creators but 95% of accounts are run by bots or 3rd party chatters in a foreign country.
The green dot is online pretty much 24/7 and they constantly spam you, enticing you buy content.
They keep notes of you, your spending habits, and any personal information you may have shared. They use this info to manipulate you and play on your emotions. They also price things higher for frequent buyers. This should be illegal imo.
There is also no quality control whatsoever. A lot of the content is recycled content from other platforms like Fanfix. Some of the content is even publicly available on Instagram or VSCO for free... they literally do not care, as long as someone is dumb enough to buy it.
Creators will also go out of their way to hide what they're actually selling. They purposely do not include preview pics and use vague descriptions.
Custom content is also a joke, you will pay upwards of $300 for premade pics. And if you're lucky enough to actually get something custom, it will be resold to someone else. There is absolutely no buyer protection whatsoever.
It's only a matter of time before these platforms are hit with a class action lawsuit.
Save your money and stay away!
*UPDATE LATE 2024/EARLY 2025*
I was subscribed to creator who used to sell good content for cheap, they opted to switch to a scam management company that impersonates the creator. I've emailed customer service back and forth to no avail. They don't admit to any malpractice and refuse to refund me. I outlined exactly what my issue was and how it was resolved in the past and Alice from customer support has been ignoring my emails for weeks!
Forgot to mention, I've been getting unsolicited messages from accounts I've never interacted with. And you can't read the messages unless you follow or subscribe... further proof of fake accounts that are baiting engagement.
This company is a true scam
This company is a true scam. I tried to purchase a monthly subscription and they charged me 300 dollars, which is the cost of the yearly. I spent a week trying to get a solid reply on how to get a refund but they told me I never purchased anything. I sent invoices, bank details every bit of proof I had. They ignored it. On top of that they cancelled my subscription and then tried to charge me another $300 TWICE! Fortunately my card was locked so it didn’t go through. When I brought this up to customer service they essentially told me it should matter because it didn’t go through??? What??? Worst experience ever please stay away guys.
I'm just wondering is this site a scam…
I'm just wondering is this site a scam or not because I'm seeing some people are saying it is so what one is it please help me out
Think of passes as Onlyfans pg13 edition or Instagram plus.
I've heard the creators are most likely just bots and passes employees. Some of the reponses are extremely sus. They all use "haha" in every post. Even if they are real creators what are you really paying for? The subscription tiers are overpriced. Example Livvy charges $300 a month for her vip tier. Even if you dont sub to a creator their prices for content are ridiculously high. Want to pay $85 for 2 pics? How about $150 for a 10 second video? Spoiler alert. The content you're paying for are pics and vids the creators have saved on their phone that they unload on unsuspecting customers. Avoid this scam and just follow your favorite creators on regular socials. They'll post the same content for free.
This is a scam
This is a scam. You're sending DM's to bots and people in the company who are pretending be the creators. The site is super janky too. It's very low budget. I created 3 accounts and the DM responses are the same. So I came here to investigate and after looking through their reviews you'll find that some of them work for the company. Don't bother.
Had a problem with a fan running into a…
Had a problem with a fan running into a few issues. Contacted customer support, and they solved it within the hour. Always very responsive and very helpful
Their customer service is the worst
Their customer service is the worst. They ignore you for days. Even emailing them won’t work.

Réponse de Passes
Awful support and automated creators
Awful support has taken over a week to address an issue of mine, when they finally responded after 5 days they completely ignored my message. Responses from creators are completely automated as well. This entire website feels sketchy.

Réponse de Passes
Passes delivers as promised
Passes is the only platform where I'm able to DM people that I'm into and they actually reply to me instead of straight ghosting like other sites.
Passes had unbelievably fast turnaround…
Passes had unbelievably fast turnaround on an issue I was experiencing, and the support team was very helpful.
Passes is great
Passes is great! I love being able to connect directly with my favorite creators and see exclusive content. It's easy to use and a cool way to support the influencers I like. Also love staying for the livestreams, clean interface, great experience!
Fast and helpful customer service
Fast and helpful customer service, also love how many features they offer.
helpful
I had some leaks on my page and the person on the help email was fast, super nice, and fixed my problem asap. Thanks!
I love this site
I love this site! Super cool creators and influencers with fun behind the scenes stuff.
Great customer service
Passes provided me amazing customer service when I had an issue. Really helpful.
It’s very dangerous
It’s very dangerous.
It’s a scam
I was a creator and i got a msg from the owner of that stupid website claiming to be a fan and purchased all of my posts and asked for more .. at first they let you checkout a small amount of money and then you can never checkout anything.
And after contacting them they were very unprofessional and got be banned from the app just for asking for what I made.
They get whatever you post there (personal infos, pics and videos..) and use them for their themselves.

Réponse de Passes
Beware of Misleading Practices
Users should approach "Passes" with caution. Despite its promising concept of connecting fans with influencers through chat, the reality is very sus. Instead of actual interactions, responses are automated or handled by outsourced agents, not the influencers themselves. This misleading practice detracts from the user experience + also raises questions about the app's integrity. Before spending money on this service, consider whether the lack of authentic communication aligns with what you're seeking from such an app. Avoid
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