Cant pay on line payment cant set up .when do get through bank details dont work. need sort out payment been trying for a week. phone sat on phone over hour no one answer how. so cant pay. we are a bu... Voir plus
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Horribly worded letters that could add further stress and anxiety to someone who may be struggling financially. Especially when the overdue bill was for £15 and a simple mixup at the fault of THREE... Voir plus
L'entreprise a répondu
Tried to set up a sensible, affordable repayment plan and all went well until it got to the final hurdle when “David” quadrupled the offer and we were right back where we started!!! Basically the wo... Voir plus
L'entreprise a répondu
EDIT: they replied to my review as shown below but suprise suprise never replied to my email complaints. Contacted me saying three closed my account and they want £680. I told them I owe nothing as th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Past Due Credit Solutions, we help customers and organisations resolve outstanding balances fairly, professionally, and with understanding. We work with leading businesses and public sector organisations across the UK, supporting customers through clear communication, flexible repayment options, and practical assistance tailored to individual circumstances. We recognise that financial situations can change, which is why our teams are trained to listen, support, and work collaboratively to find appropriate solutions. As an FCA-authorised and CSA-accredited organisation, we are committed to treating customers fairly and delivering a high standard of service at every stage of the customer journey.
Coordonnées de contact
1 Blair Court, North Avenue, Clydebank Business Park, G81 2LA, Glasgow, Royaume-Uni
- 0141 447 0554
- help@pastduecredit.co.uk
- pastduecredit.co.uk
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A répondu à 30 % de ses avis négatifs
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Saying I owe money to sky
Saying I owe money to sky, when the last payment to sky went out before I moved and they had to refund me because i over paid! .
I spoke to sky about them not sending out the boxes sky told me not to worry. They're in my loft if you want them just send the boxes!
Shocking
Shocking! Not answering the telephone. Claim that I owed money for not returning Sky equipment even though I uploaded proof that I had. Keep emailing me and sending text messages saying I owe money, yet I do not!
I have had a nightmare of a experience with…
I have had a nightmare of a experience with them. I have tried calling them, they put the phone down before I even get a chance to talk to anyone, the texts will not go through. And even chat box I got through managed to talk to a human and just as we was organising how much I can pay, I got cut off and then they continued to send me messages saying I need to sort the problem and call the number and still they put the phone down!!!! Im so frustrated that I can't solve a debt because of this stupid company. A debt I didn't even know I had created!!
received a letter with wrong address and supplier
just received a letter to my current address from this company, claiming i owe their client some money and that i had an outstanding debt.
however the address they claimed to supply is completely wrong and never lived at that address, also the energy supplier is one i have never been with.
its a Saturday so i'm unable to contact then but theres a contact number I can text.
I have been googling this company and a lot of people have said this is a scam, which would make sense. I dont want to necessarily ignore this incase they some how register a default on my credit file.
It's an absolute nightmare to deal…
It's an absolute nightmare to deal with. I wouldn't mind but the money they are chasing was paid in full on 4th November to Three they then contacted me on the 7th November 3 days later to say I am due said amount and they will not leave me alone now!!!
Aggressive, lazy and
If you deal with this company, make Subject Access Request. They are lazy. They will send you little and claim that's all they have. They are lying. It is there policy to do the minimal except to pester and intimidate for payment of non-existent debts.
Do not deal with them except by letter. Be assertive: no texts, no calls, no emails. Letters only. Insist. These aggressive predators are only interested in money, not your welfare or the truth. I am now dealing with them on behalf of a relative who doesn't owe the debt claimed. Pastdue are way past due. They are getting nothing, zip, zero.
Nerver answere the phone so best thing…
Nerver answere the phone so best thing is to report them to fca instead and see if they want to speak to you then they are chasing me for money I have paid and have a receipt for but you can’t speak to any one this is what happens when your staff work from home
Very rude members staff on calls very…
Very rude members staff on calls very disrespectful. Very rude mangers I've reported all of them i told them 2 years. DON'T contact me they still phone me. So they done listen. Waste of time.
been hounded three times now for a debt…
been hounded three times now for a debt in a business I'm not connect with, advise them they have the wrong details, they say my number has been removed, serveral month later, they contact again, two formal complaints have been upheld, now time to refer them to the FCA - shocking way to operate a business
Seems to be a scam
Seems to be a scam. Spoke with them on messenger and the person kept repeating the same thing over and over 4 times ‘are you sure you don’t have another address’. Finally after so many days of back and forth with what seemed like conversing with a toddler they advised they work on behalf of OVO but wanted 3k for a vehicle being taxed late? Not a clue what they’re talking about but looking at the reviews I can see I’m not the only one.
demanding payment…possible scam
I received a letter demanding payment for an overdue account with OVO energy.
I have never had an account with OVO and the address it was for I sold around 8 years ago.
I believe this is just a scam letter sent out hoping I would just pay up.
Stop sending on our address letters…
Stop sending on our address letters which regards some guy owning money on another address. No such guy living here for the pass 15 years. Get your address right and stop sending stupid letters. Useless company.Get thing right.
SCAM!
Absolutely infuriating. Had numerous emails stating that I owed money to Tesco Mobile, I don't and never have done. I tried to log on to my account but it said my postcode didn't match, I eventually managed to speak to someone who said my current and previous postcode didn't match my account so they couldn't access my account! SCAM! I do hope they send the bailiffs!
Another company making money off mass…
Another company making money off mass migration and poverty always a rude migrant demamding false debts and desrigarding british law standard day in britain
Probably the best bailiffs out here
Probably the best bailiffs out here! Not that I’m a fan but I’ve corresponded with a lot of bailiff companies over the years. My debt was quite a lot and I was dreading contacting the bailiffs as they are usually rude, power hungry and unsympathetic. Zara dealt with my case and was really respectful and did all she could to make sure my payments were manageable. Thanks again Zara I appreciate it!
Scam company
Tried to pay my bill as soon as I knew, it was impossible, could not pay on the automated service could not log in and when I called resorted to recoding conversations and taking pictures of chat to prove I had been trying to pay, it seems they avoid taking payment probably to up the charges. Two of my debit cards refused, bad phone line apparently so could not give details, then I had my wrong company name ( of course I didn't) just went on and on eventually when I told them I was recording and taking photos of chats i was sent their bank detail to pay. Even avenue to pay was blocked, what a scam of a company I will be reporting my expericence to the finacial Ombusman
Pastdue credit sent letter saying iwe…
Pastdue credit sent letter saying iwe money
What a scam
Dvla couldn't get mot in n.ireland for 6 months. So I wasn't allowed to tax vehichle ..Some rubbish
As soon as mot done
Taxed 1 year so why are they sending bill
Literally just had a random call from…
Literally just had a random call from them from a guy with a Nigerian accent who kept stumbling when saying the name of the company! I asked him what his company even does and he said “ I can’t say for data protection”. He then went to ask me for my full name and my address and my postcode so I refused and he got angry saying if I don’t give that to him, he won’t be able to continue with the call… he literally called me why would I give Over so much personal information to someone? When he then went on to say you must give me the information I said to him in future send me letters as you clearly have all my information already and this made him get more angry and then disconnect the call.
You cannot call people and expect them to give you so much personal information. How do I know it’s not a massive scam?
Update: I called them back and apparently it’s to deal with a debt from August 2021… I literally spent two years the whole of 2020 and 2021 abroad the address they have for the account did not match however it matched my current address that I have only lived in for the past two years It’s very obvious they have got my details mixed up with someone else. The guy then told me I needed to report it to the police when I spoke with the police. They said you do not need to report it to us. It’s up to the credit solution company to prove that was your Debt. When I said this to him, he got angry and said no, you must prove! Good luck to them recovering the money because if they keep harassing me, I’ll just sue them like I did with moreCroft for £3,000 due to emotional distress. I highly recommend anyone who gets a call from this company to record it using a second phone or buy yourself a cheap dictaphone like I have and record the telephone conversations
I'm in dispute with British Gas
I'm in dispute with British Gas
They've not addressed certain important issues, they've ignored much of what l've asked them to look into especially regarding payment.
Other Companies have brought something to my intention regarding our property and gas usage they have not fully addressed this.
SCAMMERS!
The worst company I've ever dealt with.
Came to me with incorrect information about a British Gas debt (I've never had one!). Tried to trick me into giving lots of personal information and when I refused the rude operator just hung up one me. I have reported this to the financial ombudsman and hope they can look into it.
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