The most gorgeous drying robes ever!! What differentiates them from others is the texture is so soft, dries my dogs within 20 minutes, looks the part and the colours are gorgeous!! Also the embroidery... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Honestly a staple piece in our house, especially with a dog who likes to get as soggy as possible on every walk! Whether it’s after a soggy walk or after a bath, we use ours daily in the winter months... Voir plus
L'entreprise a répondu
Absolutely love Pastel Pooch drying robes. The colours are so beautiful. I love that you can personalise the drying robes with your dogs name and have your own design. They are perfect for... Voir plus
L'entreprise a répondu
We are a stockist of the pastel pooch dry robes & we love them. Before stocking them we tried other brands which we felt weren’t that great in fit, design or colour. We stock all sizes in a va... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Pastel Pooch, we love all dogs big, small and anywhere in between. That is why we only use the highest quality material for our drying coats, putting your dogs comfort above anything else. We aspire to have coats to fit every breed and we are continually growing our already extensive sizing guide with more exciting colours to come soon.
Coordonnées de contact
4,9
Excellent
245 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Absolutely love the drying coats
Absolutely love the drying coats. My boy loves snuggling up in them after a muddy walk in the woods.
29 février 2024
Réponse de Pastel Pooch Boutique
Thankyou for your kind review, so pleased you and your dog both love the coats 💖
Absolutely amazing product
Absolutely amazing product. Amazing customer service and super fast delivery. Would thoroughly recommend
29 février 2024
Réponse de Pastel Pooch Boutique
Thankyou so much for your review, we are so happy you were impressed with our customer service and delivery speed. Thankyou for choosing us!
Good quality product
Good quality product - far cheaper than competitors. Speedy delivery
29 février 2024
Réponse de Pastel Pooch Boutique
Thankyou for your kind review, we are so pleased you are happy with your drying coat 🙂
Réponse de Pastel Pooch Boutique
Thankyou for your lovely review, so glad you like your drying coat 💖
Drying coat
I ordered a drying coat for my golden retriever.
The order arrived today and the coat is beautifully made and excellent quality. Thank you Amie 💞
6 mars 2024
Avis spontané
Réponse de Pastel Pooch Boutique
You are so welcome, so happy that you and your golden retriever love the coat 💖
My girls absolutely love their drying…
My girls absolutely love their drying robes.
They don’t usually like anything on them
For long but they both were more than happy to stay in them until we drove home
From the beach. If it’s a win with them it definitely a win with me. Lovely to wash, feels so cwtchy I could wear it myself.
21 février 2024
Avis spontané
Réponse de Pastel Pooch Boutique
Hi Sharon,
We sincerely appreciate your wonderful review! Hearing that your dogs enjoyed wearing our drying coats is heart-warming to hear. Comfort was our top priority when designing them, so it's incredibly rewarding to know that they found our coats so snug.
It's always lovely to hear that even dogs who are typically averse to wearing clothing end up cosying up in our coats thanks to their softness. Your feedback means a lot to us and reinforces our dedication to creating products that dogs and their owners love.
Thank you once again for sharing your experience with us 💖
Gorgeous drying robe
Gorgeous drying robe for my youngest dog. Already have one for my oldest and it’s fabulous. Beautiful colour's and fantastic quality. Always get compliments from her hydro therapists. Would definitely recommend. Delivery was quick too.
14 février 2024
Réponse de Pastel Pooch Boutique
Thankyou so much for your review! We are so pleased that you love your drying robes 💖
Really happy with the lilac drying robe…
Really happy with the lilac drying robe I purchased for my cockapoo. It’s lovely and soft and feels good quality. And she really suits the colour! I went with a large so it was a bit more spacious and that was the right size. Would order from them again. 🐶
2 février 2024
Réponse de Pastel Pooch Boutique
Thank you so much for your lovely review! We're thrilled to hear that you and your cockapoo are happy with the lilac drying robe 💜
Very unique licky mats
Very unique licky mats :). Love the colours and that they come with small brushes! Can't wait for more of the smaller mats to be back in stock.
1 février 2024
Réponse de Pastel Pooch Boutique
So glad you love our enrichment mats and the added touch of our cleaning brushes! We have a full restock and some new colour mats coming in a few weeks time 💖
Best drying robe!
We love our robe so much that we had to go back and buy a second so that we always had one available! 😍 they’re so soft and stay soft even after washing, we maybe have to get another as I love them so much and the colours!
27 janvier 2024
Réponse de Pastel Pooch Boutique
Thankyou so much for your lovely review! We are so pleased you love our drying robes 💖
Phenomenal
10/10! I am absolutely thrilled with the robe I just purchased! I had it embroidered with my dogs name for that extra special touch. The quality of this item is absolutely phenomenal, it’s so soft and cosy my dog gets very wiggly when I put it on him! Also, I found the size guide on their website so helpful in ensuring I got the right fit for my Labrador. I absolutely adore this robe (and so does my boy!), I can’t recommend it enough - in fact two of my friends have already decided to get one after seeing mine! Thank you so much for such a brilliant product!
31 janvier 2024
Avis spontané
Réponse de Pastel Pooch Boutique
Hi Arabella,
Thankyou so much for the glowing review! We're beyond thrilled to hear that you love the robe, especially with the personalised touch of your dog's name. So happy to hear that the quality and cosiness hit the mark with your pooch. Your recommendation means the world to us, and we're overjoyed to have not just one, but two friends following suit! It's customers like you that make what we do so rewarding.
Thanks again for choosing our product and sharing the love.
Pastel Pooch Team 💖
Highly recommend!
Really great customer service, high quality product. This is our third order! Highly recommend
9 janvier 2024
Réponse de Pastel Pooch Boutique
We're overjoyed by your three orders and your wonderful review! Your ongoing support means a lot to us. Thankyou for supporting us 💖
Just perfect
Love the robes. This is the second I have purchased. The colours are beautiful. So fab to put this on pup after bath and she can sit and chill in it while drying off. No more rolling around the floor to dry!
9 janvier 2024
Réponse de Pastel Pooch Boutique
Thank you so much for your kind review! We're thrilled to hear that you love your robe 💖
Réponse de Pastel Pooch Boutique
Thank you so much for your positive feedback on our drying robe! We're thrilled to hear that you love it. We noticed you gave it a 4-star rating, and we would love to understand if there's anything specific that we can improve upon. We would love to hear your feedback, please email us at hello@pastelpoochboutique.co.uk
Best drying coat ever!
8 janvier 2024
Réponse de Pastel Pooch Boutique
Thankyou so much for your review! Your kind words mean the world to us. 😊🙏
The best drying robe we’ve had!
We absolutely love our pastel pooch boutique robe! Our pup is always soaking or muddy when we come in from a walk so these have been a life saver so she’s not locked in the kitchen! They can also be used after bath time to make pup more snuggled and cosy - and also dry quicker! Amazing material, so fluffy and a perfect fit we wouldn’t be without it now. They also wash amazing. Can you make one in human size please :)
8 janvier 2024
Réponse de Pastel Pooch Boutique
Thank you for your wonderful review! 🐾 We're overjoyed to hear that our drying coat is making life with your wet pup easier. That's exactly what we aim for! 🌟Thankyou for choosing us and for sharing your positive experience!
Game changer today
Game changer today. Having two retrievers who love a muddy field walk has been a nightmare after with trying to get them dry with numerous towels. The washing has been endless but today after drying them down and then putting on the drying robe has been amazing xx I’ll be definitely purchasing some more. Definitely a great purchase xx
6 janvier 2024
Réponse de Pastel Pooch Boutique
Thank you for taking the time to share your review! 🌟 We're thrilled to hear that we're making muddy walks easier for you 💖
Great quality product. Great customer service
I placed an order in December and got sizes wrong. The process to return was very straight forward and refund was processed very quickly.
I reordered correct sizes in January and products arrived quicker than expected. They are very good quality and much butter than the others we have (including Ruff & Tumble). I will definitely be buying more colours so we have variety.
2 janvier 2024
Réponse de Pastel Pooch Boutique
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that we could assist you in finding the perfect sizing for your dogs. We strive to provide high-quality products, and it's incredibly rewarding to receive such positive feedback. Thank you again for choosing our products and for sharing your positive experience.
Lilac Dog Drying Robe
Very helpful customer service with quick delivery. Product is exactly as describe, amazing quality and very soft material. Very happy customer😊x
3 janvier 2024
Avis spontané
Réponse de Pastel Pooch Boutique
Thank you so much for taking the time to share your lovely review! We truly appreciate your support and value your feedback.
Quality Product!
Quality Product!
I would give 5 stars however, the courier let the experience down. The bathrobe was left on the doorstep not through the letterbox as stated. Even though everyone was in at the time...why no bell ring? Item not seen until next day as a result.
Having a gift option on the web site would be a great idea?
The recipient loved the bathrobe.
30 décembre 2023
Réponse de Pastel Pooch Boutique
Hi Lorraine,
We sincerely apologize for any inconvenience caused by the delivery of your coat. It's disheartening to hear that our chosen delivery company failed to follow instructions and left it on the doorstep.
On a positive note, we are thrilled to hear that you loved the bathrobe. Your satisfaction is our priority, and your feedback helps us enhance our services. Additionally, we're actively exploring the possibility of adding a gift option soon to provide a more personalized experience for our customers.
Thank you for your understanding, and please feel free to reach out if there's anything else we can do for you.
Pastel Pooch Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.