Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I ordered a patio umbrella April 21st if 2021. I got a confirmation of my order by email. But then never heard from them. So I called after 3 weeks and after 7 weeks - each time they said I should get... Voir plus

Noté 1 sur 5 étoiles

WORST CUSTOMER SERVICE EVER!!! This company will NOT inform you if your order is delayed and if you have the "pleasure" to speak to David the manager, brace yourself for the most obnoxious, rude an... Voir plus

Noté 1 sur 5 étoiles

I was just going through old emails and discovered that I had been remiss in reviewing Patio Depot (not The Patio Depot). We ordered two patio chairs July 29th, 2020. Without question, this was the w... Voir plus

Noté 5 sur 5 étoiles

I own an estate rental in Palm Springs with 8 bedrooms. I’m very picky and expect Hotel Quality Plus. These are beautiful. Nicer than I expected. Excellent coloring, mod design but very corre... Voir plus

À propos de l'entreprise

  1. Magasin de meubles

Informations provenant de diverses sources externes

Our Company focuses in delivering top of the line products to our customers with an exceptional customer support to make your patio look and feel like your personal sanctuary.


Coordonnées de contact

2,1

Bas

TrustScore 2 sur 5

135 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great purchase,

I purchased the umbrella not realizing it really does require the four pack base to keep it from toppling over. It is very large 10x10 and requires a heavy base to keep it up. When I called they were very accommodating and sent the base quickly. Once I received and filled with water the umbrella stood straight. It was a great addition to my patio. The company was very easy to work with and sent the items quickly right to my doorstep!

24 octobre 2018
Avis spontané
Noté 1 sur 5 étoiles

Bought a patio umbrella and it broke…

Bought a patio umbrella and it broke within the first week. For the price I paid (over $400 with recommended base) this was of poor quality. The base was not the correct size for this umbrella and it slipped out of the base and fell to the ground and broke on a slightly breezy day - 10 mph wind. Nothing about this umbrella is of quality. The aluminum is thin. The cam slips. I emailed Patio Depot, but never received a response. All in all, poor quality at any price and a company that won’t even respond.

24 octobre 2018
Avis spontané
Logo de PatioDepot.com

Réponse de PatioDepot.com

Hello Peter,

We don't have your phone number on record so we cannot call you to discuss this issue. We don't have any records of you contacting us by email or by phone. We would love to help you resolve this problem. Please give us a call 1-800-293-0150 at your convenience.

Thank you

Robert Hammond

Noté 4 sur 5 étoiles

Tilt umbrella

The company goes out of its way to satify its customers.

24 octobre 2018
Avis spontané
Noté 5 sur 5 étoiles

Great product

Great product! I got a set from their loyd Flanders collection and it is simply stunning. Customer service was very helpful, shipping was free and it arrived within a couple of days. I highly recommend this company. I will be buying all of my outdoor furniture from you guys and I hope to see home products in the future.
Extremely satisfied customer

24 octobre 2018
Avis spontané
Noté 1 sur 5 étoiles

Don’t waste your money

Don’t waste your money. The umbrellas we paid over $1,000 for were worthless. We tried to return them due to their defects. No go! I should have reported this place to the BBB. Horrible!!!

24 octobre 2018
Avis spontané
Logo de PatioDepot.com

Réponse de PatioDepot.com

Hello Edmond,

We are very sorry to hear that you are not happy with the umbrellas you ordered. We would love to make things right with you and find a way to keep you as a happy customer. Please give us a call at 1-800-293-0150 at your convenience so we can discuss a better solution.

Thank you

Robert Hammond

Noté 1 sur 5 étoiles

Patio Depot may be a scam

Patio Depot may be a scam. I received damaged product and they will not make it right. They do not return e-mails. When I call they promise to respond but then nothing. I took pictures of the damaged delivery and of the damaged product. When I reported the problems, I received an email telling me they would immediately begin the replacement process. Two weeks later, still nothing and they will not respond. STAY AWAY!

10 août 2018
Avis spontané
Noté 5 sur 5 étoiles

Amazing

The patio has a good range of bar accessories. Have it all. All the products are just amazing!

10 mai 2018
Avis spontané
Noté 5 sur 5 étoiles

I run my own bar

I run my own bar, ordered bar product like bar chair and table. Looking classy and impressive. Had a great experience. I would suggest my friends buy any furniture and all from the patio. Highly recommended.

7 mai 2018
Avis spontané
Noté 5 sur 5 étoiles

Cushions match

I have trendy sofas in my home and wanted to purchase good cushions from the store. Roamed and couldn't get matching. Checked Patio and got. Love the site and love the cushions.

5 mai 2018
Avis spontané
Noté 5 sur 5 étoiles

Bistro Love

I have restaurant and café, having bistro look. I purchased many bistro tables from the patio and they all have safe packaging, and easy to put and easy to decorate in my cafeteria.

5 mai 2018
Avis spontané
Noté 5 sur 5 étoiles

First experience.

My first experience at Patio was a boon as I got exactly what I want! It has a very beautiful collection of furniture and I was happy with their service.

30 avril 2018
Avis spontané

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