Paw Friends Avis 

Bought 3 toys hoping the ad was genuine and the dog toys would last. The order arrived as said, gave 2 to our dogs, retrievers, and they loved them to bits, literally, within a day. Heads off, ears off, ropes damaged.....
Contacted Paw Friends twice by email, (no phone contact available), and have heard nothing.
I wish I had read these poor reviews initially.
I too might try a claim via the bank.

I ordered a teddy bear for my dog on 14 June and guess what?
Im still waiting for it.
Communication with this company is non existent!
Very disappointed as is dog!!

What load of rubbish it lasted 10mins with our dachshund don’t waste your money on this toy it took weeks to get here .

Our Border Collie destroyed the toy within 30 minutes, absolute rubbish plus nowhere near the size shown in the advert. Will contact the bank to see if there is anything to be done about these con artists.

Utter rubbish lasted ten minutes. Have claimed on creditcard after reading all these poor reviews. I should have checked on here first.

I would advise people to dispute payment with there credit card company. I have a case pending it seems the only way to deal with these Con Artists

Toys sold as indestructible lasted ten minutes with ear eaten totally rubbish

Purchased a toy for my dog advertised as indestructible. I'm less than 10 minutes the toy was torn. Tried engaging with company to no avail.

Basically con artists. I bought 3 of the plushies for our 3kg Cavapoo for £35, gave them to her and she tore the ears off them in minutes. When contacted to get my money back under the 30 day money back guarantee they offer I was told it only applies to unused unopened items! So totally worthless. Will be going through the bank to get my money back.

Ordered 2 items on 13th June, supposed to have been shipped 25th June and still waiting.... Emailed the company which states as UK🤣 and got fobbed off. DO NOT buy from this chinese company!

Bought one of these for my patterdale in April still no sign of it……😤

Please avoid this company. Been waiting a month for my product. Still in China! No way of contacting the company! It feels like I've been scammed.

My husband bought two indestructible toys for our dog - she’s a Jack Russell. She had the first one - it lasted precisely 7 minutes. It’s now in bits. They aren’t cheap to buy and now completely useless. Such a shame. These toys are NOT indestructible.

Wish I'd come on here to read the reviews! Don't know why I fell for the claims that these are indestructible, the rope arms lasted about 10 minutes! Don't waste your money. They took ages to arrive too, not 5-8 business days as claimed....more like 3 weeks.

There were only 2 reviews on here when I ordered ours and now there is 9 and they are all saying the same thing. Took weeks to deliver and they are based in China NOT the UK or Germany where they would have you believe.

Both toys given to my cockapoos and destroyed within minutes.

So DO NOT believe they are indestructible because they aren’t. I’ll stick to KONG as they last a little bit longer.

Don’t waste your £24.95 or whatever it was for 2.

UPDATE:

I’ve reached out to the company telling them that it’s false advertising and asked for my money back…….no response. I paid using my credit card so my credit card company have refunded me £24.95 and are investigating them.

Always pay on a credit card it’s safer.

Dog toys made for aggressive chewers 🤣🤣🤣🤣🤣 not a chance, didn't last longer the 2 minutes

Do not believe this company’s claim that these toys are indestructible!! Even worse … their 30 day guarantee is bogus / claiming that can be returned only if sent back “unused & in the original packaging”

Don’t waste one pence on this crap !!

Absolute Scam!

Ordered product, no sign of it and no way to contact company

This is not a UK based company as promoted its based in China I placed an order it took ten days to process and ship the order , it took another four days in china before it was at the airport and still not left China some fourteen days after placing my order when I asked to cancel some thirteen days ago they claimed it was on its way and would take 4-8 working days to arrive they just mislead you to stop you cancelling have asked my bank for a chargeback.

I placed an order on 12th June which was confirmed and I received an email telling me my order was being got ready to ship. I would be notified when it was on its way.
Having heard nothing by 19th June I replied to the confirmation email asking what the hold up was and all I received was a blank email in reply.
There are no email or phone contacts on the website- yet they claim to have 40,000.00 satisfied customers.
With no way of contacting paw-friends I am at a loss but to say customer satisfaction is one of their priorites is laughable.

Absolute rubbish!
Having fallen for the impressive claims of the advert, I stupidly ordered two of these toys. My small dog destroys every toy he possesses so, although sceptical as to their durability, I was looking forward to him giving these a try.
Alarm bells started to ring when I hadn’t received as quickly as I’d expected to & when I checked the tracker the order appeared to be static in China!!
Had I known they were coming from China then I’d never have ordered them.
I sent the company two emails, to two different email addresses, but received no reply from either. In the meantime tracking disappeared!
Well, today I actually received them but before I’d even opened the packaging I knew from the weight of it that the toys weren’t going to resemble the substantial looking toys pictured in the advertisement. I wasn’t wrong!
Not only are they small & very cheap looking, I could buy a much better supermarket toy for a fiver.
Heaven knows what they’re stuffed with, so as they wouldn’t last 5 minutes in my dog’s paws, I won’t be risking it. They’re going in the bin.
This has been an expensive mistake, I should have known better.