PayAngel has not released my money since 12th May,2026. They said they have voided the transaction and yet still the refund is not back to my bank account almost 2 months ago. There’s a big issue betw... Voir plus
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Lisez les avis des autres
A great money transfer company. Quick,fast, easy service. I tried another company in the past but I wasn't happy with the customer care or the onerous process so I maintained PayAngel. Great job,... Voir plus
L'entreprise a répondu
I have always championed PayAngel. My recent experience with the staff no issues, however l find it frustrating and stressful with their new App. Personally It is not user friendly and there are glitc... Voir plus
L'entreprise a répondu
Payangel is a seamless and reliable money transfer service. With the new app, everything feels smooth, intuitive, and secure. Sending money to friends and family takes only a few clicks. I can send mo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The cheapest and fastest way to send money to Africa. Transfer money to Ghana, Nigeria, Kenya, Uganda and South Africa. New Countries coming live soon. - No Fees, No E-levy, No middleman. - FREE Mobile Money, Bank Deposits and Cash Pickup! - BEST Exchange Rates! - FREE Life Insurance cover for your recipients! - Excellent customer service
Coordonnées de contact
Regus House, Victory Way, Admirals Park, DA2 6QD, Dartford, Royaume-Uni
- +447441444005
- customer.experience@payangel.com
- payangel.com
4,4
Excellent
188 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de PayAngel
Thank you for a great review, Matilda. We're glad we're fulfilling our mandate - faster, safer, convenient and reliable service 😇🙏
Using PayAngel helps me send money home…
Using PayAngel helps me send money home without any difficulties and is quick!
It has great exchanged rate too
5 février 2026
Réponse de PayAngel
Hello, Maame Serwaah! We are thrilled to know our services are efficient and convenient for you. Your satisfaction is our priority. Thank you for choosing PayAngel 😇
Réponse de PayAngel
We are so glad you had a good experience with our services, Godfrey. Your satisfaction is our goal. We appreciate you! 💙
Cashless Travel
I usually travel to Ghana with cash, but not this time as I was using your services before I left. Is quite straightforward and stress free.
Transfer from my bank account to my mobile account.
14 janvier 2026
Réponse de PayAngel
Glad we could make your trip smoother, Tiffany! Thank you for trusting PayAngel. We're here for you! 😇🙏
The company is doing well In the sense…
The company is doing well In the sense that is very fast in sending money but what to improve on is the exchange rate which is low
13 février 2025
Réponse de PayAngel
We’re happy you find our transfers fast and reliable, Lovelyn. Thank you for your feedback on the exchange rates. We'll continue striving to offer you the best rates. 💙
Easy to use app.
Easy to use app.
Good customer service
Quick resolution of any unexpected circumstances
4 janvier 2026
Réponse de PayAngel
Thank you so much, Conrad! Truly means a lot to us. Our goal is 100% satisfaction round about for our customers! 💙
Good so far but we demand receipts of…
Good so far but we demand receipts of our transactions
12 janvier 2026
Réponse de PayAngel
Hi John!
Glad it's been good so far! We understand receipts are important and are working on it. We'll deliver! 😇
The App is easy and efficient to use.
11 janvier 2026
Réponse de PayAngel
We are so grateful, for the excellent review, Jemima. It means so much to us 💙
Réponse de PayAngel
Thank you so much for the great feedback, Yaw. It means a lot to us 💙
You are consistent in your delivery
2 janvier 2026
Réponse de PayAngel
Thank you so much, Gerald. Your feedback means a lot to us. 💙
Quick and convenient!
9 janvier 2026
Réponse de PayAngel
Speed, ease, and security are our top priorities to ensure our customers’ satisfaction. Thank you so much for your excellent feedback, Eric!
I'm happy with the service provided.
8 janvier 2026
Réponse de PayAngel
We're so glad to hear that you are happy with our services, Rob. Your satisfaction is our priority 💙
The new app takes some getting used to…
The new app takes some getting used to and is difficult to use. But thanks to Wesley, who helped me a lot. After some initial problems, the transfer was completed successfully. Great customer service, provided via WhatsApp.
8 décembre 2025
Avis spontané
Réponse de PayAngel
We’re so glad Wesley could support you through the process! Thanks for your patience and kind word - it means a lot to us.
Réponse de PayAngel
Thanks for sticking with us all this time, Mr. Abekah-Mensah 🙌. We appreciate you 💕 Thanks for the trust! We're glad we deliver 😊!
Never delayed payments.
Never delayed payments.
Any time any where I get money sent immediately
11 décembre 2025
Réponse de PayAngel
😎 Thanks Martha, for trusting us with your transfers! Immediate payments, every time!
The upgrade to your app is NOT user…
The upgrade to your app is NOT user friendly at all. You must look into this otherwise extremely good service as usual, Keep it up! Onwards and Upwards.
22 novembre 2025
Réponse de PayAngel
😔 Thanks for the honest feedback, Mark! Sorry the app upgrade's not vibing with you. We'll definitely look into making it more user-friendly. Glad you think our service is otherwise top-notch 👍! We'll keep pushing forward 💪
Very efficient
They are spot on most ofvthe time. Also the are prompt in solving issues if there is any.
11 décembre 2025
Réponse de PayAngel
😊 Thanks for the vote of confidence, Joyce! We're glad we're on point most of the time - our is to be on point all the time😁! We appreciate you noticing our prompt issue-solving skills. That's what we're here for!
Pay Angel Money Preferred Money Transfer.
Pay Angel so far has been preferred choice company for easy money transfer for to Ghana. Quick response to queries. Rates are reasonable.Security and verification process effective. Efficiency in dealing with queries!
Good customer services.
9 décembre 2025
Réponse de PayAngel
Hi John, thanks for choosing PayAngel! We're glad you've had a smooth experience with our services 👍. Appreciate you noticing our efficiency in handling queries and good customer service - that's what we're here for! 🙌
Easy to navigate and quick to send
Easy to navigate and quick to send. The new update is rather slow to master.
10 décembre 2025
Réponse de PayAngel
Hello Julian, thank you for your wonderful feedback! We're sorry you're having challenges mastering the new app. Our customer service team have tried to reach you unsuccessfully. Please reach out on +44 2037476765 and ask to speak with Patrick or simply report the challenges you're facing and we'll be glad to assist you. Your feedback means a lot to us. 💙
I have always championed PayAngel
I have always championed PayAngel. My recent experience with the staff no issues, however l find it frustrating and stressful with their new App. Personally It is not user friendly and there are glitches as on Monday l made an error whilst entering my phone details and had to abandon the transaction because it would not respond it froze. I do hope l will get use to it currently l feel let down.
8 décembre 2025
Réponse de PayAngel
😔 Hey, sorry to hear the new app's been causing you stress, Mandy 🙅♀. Thanks for sharing your honest feedback - it helps us understand what's not working. We're sorry about that phone detail glitch and appreciate you reaching out. Don't give up on us just yet! Our team is reaching out to you right away. We're here to help you get comfortable with the app, and we'll look into fixing those issues. 📱
We're trying to reach you unsuccessfully. Please call us on this number - +44 2037476765 and ask for Patrick 🙏
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