Saw this link on Martin Lewis' MoneySavingExpert website. Thought I'd see how much travel insurance would cost for a 10 day holiday to Hong Kong. So glad I did. Avanti was quoting over £300 for two of... Voir plus
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Lisez les avis des autres
Just a short note to thank Lance Fisher in Sales for his professionalism and helpfulness in sorting out a competitive price for our annual holiday cover. Nothing was too much for him and his attitude... Voir plus
Having multiple and incurable illnesses, finding travel insurance isn't easy. I got a really great policy which covered everything I needed and much more & for such a good price. I'll definitely use t... Voir plus
The questions were straight forward. It was easy to follow. My wife was refused travel insurance by a company we had been using for many years, although they said they would insure me!! Was I suppose... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At PayingTooMuch, our mission is to help people stop paying too much for their travel insurance. As a trusted, dedicated travel insurance price comparison site, we take the hassle out of finding the right policy, so you don't have to pay for extras you won’t use. Travel insurance prices vary wildly, and that’s where PayingTooMuch comes in, compare your travel insurance in one place and get the support you need from our friendly team. Travel shouldn't have to stop as you get older. That’s why PayingTooMuch is here to help you find the right cover for you and your trip, giving you the freedom and flexibility to get the cover you need. Having travel insurance is more than just ticking a box. You’re paying for a worry-free holiday, knowing you’ll be sorted if the unexpected happens. Whether you’re looking to sail in the Mediterranean Sea or go on a long-haul trip around the world, you can get competitive quotes in one place in just minutes. We think finding a suitable deal should be a quick and easy process. That’s why we work with a range of travel insurance companies to provide you with cover that fits your unique needs. Compare quotes you can rely on and have a safety net for your next holiday.
Coordonnées de contact
Britannia House, NN4 7YB, Northampton, Royaume-Uni
- 01243 784000
- help@payingtoomuch.com
- payingtoomuch.com
4,8
Excellent
97 k avis
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Wrong information
When I took the policy out, I was told I could add my husband at a later date, but would have to speak to customer services. I phoned back today to be told i cannot make any amendments to my policy. Not happy i now have to take out another policy.
23 mars 2026
Réponse : PayingTooMuch
Dear Andrea,
Thank you for your review, I am sorry you are unhappy with your recent encounter with PayingTooMuch.
I am sorry to hear that your recent contact with us resulted in a misunderstanding. I have checked the account and can see that a call listening request has been submitted. Please be assured that someone will contact you with the outcome and the next steps once the call has been reviewed.
Once again, please accept my sincere apologies for the inconvenience and any frustration caused.
Kind Regards
Michelle
AVOID - Extremely frustrating – still no policy documents
I purchased travel insurance and have now tried five times to have my policy documents emailed to me, but they still have not been sent. Each time I contacted customer service I was told the documents would be sent shortly, yet nothing has arrived.
I have checked my inbox and junk folder and I am receiving other emails without any problem, so the issue is clearly not on my side. Being told to wait up to an hour for something that should be sent instantly is completely unacceptable.
This has been extremely frustrating and worrying, as I should have immediate access to my insurance policy after purchasing it. At the moment I have paid for a policy but do not even have the documents to prove my cover.
Very disappointing service and would certainly not recommend
25 septembre 2025
Réponse : PayingTooMuch
Dear Justine,
Thank you for your review, I am sorry you are unhappy with your recent encounter with PayingTooMuch.
I am sorry to hear that you have not yet received your documents. I can see from the account that we have sent them several times to you and also to different email addresses. I can also see that you have raised a complaint regarding this, please be assured that the complaints team will pick this up and contact you as soon as possible.
Once again, please accept my sincere apologies for the inconvenience and any frustration caused.
Kind Regards
Michelle
Great Price.
Great Price better than other comparison site’s.
Used before and will use again.
20 mars 2025
worthless Emails
Completed the questions honestly with both mine and my husbands medical conditions, on completion they said they could not offer us insurance, (I have incurable but very treatable cancer). I have since had two emails from them asking me to pick up where I had left off and that they 3 cheapest quotes were below, no quotes were in the email because as they said they could not offer this to us. This is very distressing, I went to them after reading an article on the company and find it difficult to find reasonably priced holiday insurance. Why send emails that are not relevant.
10 mars 2026
Avis spontané
Réponse : PayingTooMuch
Dear Mr & Mrs Blythe,
Thank you for your review, I am sorry you are unhappy with your recent encounter with PayingTooMuch.
I am sorry to hear that we were not able to offer cover to you at this time and that you are receiving emails. Unfortunately as I have no details to locate you could you please email us at help@payingtoomuch.com stating that you want to be removed from emails and they will be able to do that for you.
Once again, please accept my sincere apologies for the inconvenience and any frustration caused.
Kind Regards
Michelle
Very good and cheap will use in future .
30 août 2025
STILL WAITING FOR THE POLICY STILL…
STILL WAITING FOR THE POLICY STILL NOTHING AFTER 5 WEEKS ??????????????????????
1 février 2026
Avis spontané
Réponse : PayingTooMuch
Dear Raymond,
Thank you for your review, I am sorry to hear that you haven't received your policy.
I have requested further information via trustpilot so that I can pass this on to the relevant team to send to you. Please check your junk/spam email folder in case it has dropped in there.
My apologies for the frustration caused.
Kind regards
Yvonne
what a shock when i got a quote it was…
what a shock when i got a quote it was 3 times the price of other quotes i received
2 mars 2026
Avis spontané
Réponse : PayingTooMuch
Dear Philip,
Thank you for your review, I am sorry you are unhappy with your recent encounter with PayingTooMuch.
Our premiums can vary due to several factors, including inflation, rising medical costs, and the overall claims experience of the underwriter in the preceding year. Additionally, broader market conditions can also influence pricing. Therefore, even if there have been no changes to your coverage, such as health or destination adjustments, other factors may still impact the premium being offered.
Once again, please accept my sincere apologies for the inconvenience and any frustration caused.
Kind Regards
Michelle
Don't use - very unreliable and unempathetic
This company took my money after I had declared all relevant medical conditions for my travel insurance. When I contacted them to tell them about a change in my husband's conditions, they were extremely unempathetic (which is very poor for a company who deals with people with serious medical conditions) and more or less treated me like a criminal (they said we should have declared a condition that we did not know about when we purchased the insurance - if you understand that please let me know!).
So my advice is to not deal with this company if you think that your medical condition is going to change. We are having to cancel our holiday because of this company!
26 février 2026
Avis spontané
Réponse : PayingTooMuch
Dear Caroline,
Thank you for your review, I am sorry you are unhappy with your recent encounter with PayingTooMuch.
I am sorry to hear that your recent contact with us was not up to our usual high standards. Unfortunately as you have not given any information regarding the policy I am currently unable to look into this for you. I have requested more information via Trustpilot in order for me to investigate this further.
Once again, please accept my sincere apologies for the inconvenience and any frustration caused.
Kind Regards
Michelle
Just not acceptable
Multi-trip travel insurance with winter sports cover. I was contacted this morning by my travel company to advise me that winter sports insurance cover for Italy must include third party cover by law. I rang customer services to confirm this but they could not tell me and referred me to the underwriters, who also would not say and passed me back to customer services! I then spoke to a manager who was no help either. The policy booklet is totally silent on this.
This is most unsatisfactory when it's a legal requirement in a major winter sports destination (which has just held the winter Olympics, for goodness sake!). One would have thought that it should be a standard element of even the most basic level of cover.
RESPONSE TO THEIR REPLY: my point is simple. Neither your customer services (twice), the claims department nor the manager could tell me one way or the other whether the insurance includes third party cover or not. They just had no idea. surely it must or it would be useless but when this is a mandatory requirement in a country it's important to know for certain.
This ignorance of what the policy even covers did not give reassurance should a claim actually arise.
24 février 2026
Avis spontané
Réponse : PayingTooMuch
Dear Old Pigsquel,
Thank you for your review, I am sorry that you are unhappy with us and the service provided recently.
I don't have any information to be able to look into this for you, so I have requested further information via trust pilot. Once I have this, I can have this looked into asap.
My apologies for the frustration caused.
Kind regards
Yvonne
Uncomplicated insurance cover.
Had travel insurance which covered my medical conditions. It was straightforward and covered all my needs.
28 avril 2025
Excellent value
Excellent value. Will always use as they are much cheaper for holiday insurance
31 juillet 2025
I used PayingTooMuch.com to find…
I used PayingTooMuch.com to find cheaper travel insurance, but due to my medical condition the quotes were limited and customer support was slow to respond, which made my experience disappointing.
16 février 2026
Avis spontané
Réponse : PayingTooMuch
Dear Alex,
Thank you for your review, I am sorry that you are unhappy wtih us and that the service was slow.
We do have a number of insurers on our panel and the system automatically checks which insurer can cover all of your demands and needs.
If you still need assistance, please don't hesitate to contact us and we will be happy to assist.
My apologies for the disappointment caused.
Kind regards
Yvonne
Paid £299.14 but
Paid £299.14 but, they deny this. After paying they still kept emailing me offering travel insurance. When I said I'd taken out insurance with them they said not since 2023. I have a screenshot of my order and payment and I have given the details to my bank. I have already sent a copy of my receipt to paying to much and I have just sent them another one. The policy number is IM4115244942 Now they are saying that the policy number is from InsurerMe4 who I've never heard of. They are unbelievably dishonest.
9 février 2026
Avis spontané
Réponse : PayingTooMuch
Dear Jane,
Thank you for your review, I am sorry you are unhappy with your recent encounter with PayingTooMuch.
I am sorry to hear of the issue you are having. Unfortunately as you have not provided any information regarding your policy I am currently unable to assist you. I have requested more information via Trustpilot, please could I also ask you to send a copy of the screenshot that you have to Help@PayingTooMuch.com with an outline of what has happened.
Once again, please accept my sincere apologies for the inconvenience and any frustration caused.
Kind Regards
Michelle
Poor claim response
All the correct documentation was submitted and after several weeks ( 10 plus ) I received a "settlement"
The claim was incorrectly assessed and I complained by return on 4/12/2025
2 months later and I have still had no response to my complaint or offer to re assess correctly !
23 septembre 2025
Avis spontané
Réponse : PayingTooMuch
Dear Brian,
Thank you for your review, I am sorry you are unhappy with your recent encounter with PayingTooMuch.
I am sorry to hear of your recent claims experience. Unfortunately PayingTooMuch has no access to any claims information. You would need to contact the claims team directly, their details can be found in your policy wording booklet.
Once again, please accept my sincere apologies for the inconvenience and any frustration caused.
Kind Regards
Michelle
Good price safe
8 avril 2025
Last year I paid £666 for a multi trip…
Last year I paid £666 for a multi trip (annual cover). Visiting Canada USA and cruise cover . Yesterday I was quoted £1800 for the same cover . Nothing has changed with my medical history (only 1year older) the only thing that has changed is my address.
2 février 2026
Avis spontané
Réponse : PayingTooMuch
Dear Margaret,
Thank you for your review, I am sorry you are unhappy with your recent encounter with PayingTooMuch.
As I am sure you will appreciate, there are multiple factors that can affect the cost of a travel insurance policy. These include for example general price increases, the age of a traveller, their medical conditions (some conditions cost more to cover than others and how you've answered the questions), the medical treatment costs in the country of travel (medical costs in different countries vary, and change day-by-day), the type of policy.
Once again, please accept my sincere apologies for the inconvenience and any frustration caused.
Kind Regards
Michelle
Very abrupt,
Told them everything they needed to know,Out of the blue got a letter from my gp,To check up on slipped disc situation,Rang paying too much,to inform them it was just a check up,Customer service really bad,Treated very badly,Would not ever use again.
20 novembre 2025
Avis spontané
Réponse : PayingTooMuch
Dear Alice,
Thank you for your review, I am very sorry to hear that the service you received was not up to our usual high standard.
As I don't have any policy details for you, I have requested further information via trust pilot so that the matter can be investigated.
My sincere apologies for the upset caused.
Update: Thank you for providing more info. I have passed this to the managers for review. My apologies once more.
Kind regards
Yvonne
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