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Lisez les avis des autres

Noté 1 sur 5 étoiles

While putting the triple bunk together ( 2 of us as per the instructions) it literally fell apart. I emailed the company directly, they responded requesting more photos which were sent. I have now sen... Voir plus

Noté 1 sur 5 étoiles

Disgusting TRAMPS my mum paid of for a bed and now they’re to say she owes £750 BEWARE OF THIS foreign SCAMMING tramps. They also have added a load of fake good reviews to make it look like they’re le... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Ordered a sofa in January, kept up with the weekly payments, now July and still no sofa! Emailed several times asking where is it, been told twice they'll look into it but then nothing, asked to canc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My dual electric bed arrived and it's brilliant had to put it together myself but it was very easy to do and had the best night sleep ever . The store kept me upto date with what was happening and the... Voir plus

L'entreprise a répondu

À propos de l'entreprise


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2,1

Bas

TrustScore 2 sur 5

35 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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2,1

Tous les avis

(35)

2 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very please with my kids bed

Very please with my kids bed. The Trio bed is brilliant, it's made loads of room in the bedroom and they are good mattresses. my kids love it. Delivered when they said and was a lovely, helpful driver that brought it all up to my flat for me. I will look to order again as I need a new fridge next.

17 mai 2023
Avis spontané
Logo de Payitweeklybeds

Réponse de Payitweeklybeds

Thank you for review. The Trio bed is brilliant for saving space. We have some great Fridges so please have a look, you would receive 2 weeks free as a repeat customer too.

Noté 1 sur 5 étoiles

this company is a joke they said to pay…

this company is a joke they said to pay 4 weeks up front and i’ll get my item no item then they charged me for another week after i already paid the 4 so don’t use them coz they fry and say they told me i would still have to pay the week after when they didn’t and be really rude to u

24 avril 2023
Avis spontané
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Réponse de Payitweeklybeds

Hi Chelsea, we did explain that if you want to speed up delivery then you can make some payments earlier if it was affordable to do so. This would be bringing your agreement forward though so that your agreement finishes earlier. Your weekly payments would continue each week. We have gladly refunded you for the payments that you did make as you were unable to make the continued stated payments.

Noté 1 sur 5 étoiles

FAULTY BEDS

Ordered the mars bunk bed for my small children, ( one of which is disabled), came without half of the bolts and nuts needed, I sent the company numerous emails to try and get them sent out and got ignored so had to find them myself, after 6 months of many emails they finally got back to me after I had told them I wasnt paying another penny until I had a response to then lie and say they had emailed me back and sent out the bolts which was not true not only is the customer service ABSOLUTELY shocking but even when they receive the weekly payment they try and take it out another few times. Stay away from this company at all costs!

9 mars 2023
Avis spontané
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Réponse de Payitweeklybeds

Hi Tammy, I am unable to find your order but appreciate that sometimes there are service issues so do not doubt you. We deliver thousands of items each year and unfortunately the odd product might have an issue. If any parts are missing then our suppliers/factories would send these out for us directly without issue. We seldom have issues with missing parts but would certainly have some sent out if they were required.

Noté 5 sur 5 étoiles

Mars bunk bed white

Ordered beds in august paid as the agreement stated had a few delays with stock not this company’s fault. Received the bed last week and it’s amazing so sturdy and it’s perfect for my girls

21 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Gret bed, quick service

I got the trio bed for my 3 boys. They love it and the mattresses came with it which made it cheaper to buy weekly than I could from the bed shops. Paid my 4th weekly payment last Wednesday, paid my delivery Friday and the bed turned up yesterday morning. Quicker than I thought. Great guy delivered it too, helped me bring it all in. Thank you guys. I will look to order again in the future.

13 octobre 2022
Avis spontané
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Réponse de Payitweeklybeds

Thank you for the review. We are glad that your boys are happy.

Noté 5 sur 5 étoiles

I needed bunk beds for my children and…

I needed bunk beds for my children and wasn't in a position to pay for them outright, came across this company and in all honesty I was a little suspicious at first as I've had negative experiences with other companies in the past that are ran online and I really didn't need to be, its straight forward to order, customer service are quick to respond to any question or query, the delivery team were great and text the day and time they were delivering and the bed itself is lovely and sturdy, the mattresses are of a good quality. I'd honestly recommend this company to anyone and would definitely use them again

4 octobre 2022
Avis spontané
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Réponse de Payitweeklybeds

Thank you for the review. Glad we could help you.

Noté 1 sur 5 étoiles

Ordered 2 beds in April

Ordered 2 beds in April, made the 4 weekly upfront payments as-well as deposit, after the 1st 4 payments was taken for BOTH beds I was sent an invoice to pay £40 delivery but was told it was only for one bed and other bed will follow after another 4 weekly payments was made which was no good for me as my 2 daughters share a room so how can I set up ones bed and not the other so I agreed to wait another 4 weeks as wanted both beds to come together and also save myself another excruciating £40 delivery to have them come together ( after all I choose pay weekly as I can’t afford to pay lots at once ) but shopping with these was already showing me I made the biggest mistake. Anyway I continued for another 4 weeks and nothing also let’s say communication was horrendous as only I was making all the contact with very little contact back if any at all. As I was saying after another 4 weekly payments I have been contacting them about delivery to then be sent an invoice of £80 which I had no choice than to pay which was on the 8th of august and was told 5-10 days delivery and someone would contact me to let me know what day, it’s now the 20th and still nothing even after several emails with absolutely no replies I’m for sure reporting this to trading standards and think everyone else should as it’s daylight robbery at its finest.

20 août 2022
Avis spontané
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Réponse de Payitweeklybeds

Hi, we received your order in June for 2 beds. We do make it as clear as we can that we have a £24 per week limit and if it is affordable to go above this then we are happy to do so, but one of your items would be delayed. We do offer 2 weeks free if you purchase more than one item which is generally more of a saving than the charge for the second delivery. Once we had received 4 weekly payments, we were happy to deliver the first bed but did require a further 4 weekly payments before the second bed could be delivered. You chose to wait for both beds to be delivered at the same time which was fine. Whilst the weekly payments were made, there was not any further information that could be supplied to you, so apologies if you think we were neglecting you, but there was simply nothing to add until the 8 weekly payments were made so that the second item could be transferred to our delivery team. As agreed, we have now cancelled and fully refunded you in full.

Noté 1 sur 5 étoiles

No sofa after 6 months!!

Ordered a sofa in January, kept up with the weekly payments, now July and still no sofa! Emailed several times asking where is it, been told twice they'll look into it but then nothing, asked to cancel and for a refund but have been ignored again!
Would not recommend at all!!

13 juillet 2022
Avis spontané
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Réponse de Payitweeklybeds

Hi, our sofa's can unfortunately take longer than we hope sometimes as they are made to order. Apologies that this was delayed. This has been refunded in full for you. Thank you

Noté 2 sur 5 étoiles

Beds came faulty

Beds came faulty , stupidly I'd already taken the kids beds down to put the new ones up so now my kids have to sleep in my bed until I can get someone out to fix them as pay weekly beds having given me no help or offers to exchange the beds shocking service after paying a fortune for delivery

30 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Just wanted to say thank you so much…

Just wanted to say thank you so much for my childrens new triple bunk bed! They are very happy and the process was very easy from start to finish! will definitely continue to use your company and I will be recommending to people I know. Thanks!! 😊😊😊

16 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

I have asked for a refund multiple…

I have asked for a refund multiple times and been ignored.

4 mars 2022
Avis spontané
Logo de Payitweeklybeds

Réponse de Payitweeklybeds

Hi Meghan. We received your email requesting to change your order as your Tumble Dryer had been fixed and you wished to amend the order to a different product. We have replied to this requiring to know which product you preferred. After receiving your email at 10:04 this morning requesting a refund, I can confirm that this has been actioned and your order has been cancelled. All the best.

Noté 3 sur 5 étoiles

Good bed, bad after service

The bed was great and process of getting the beds was easy, my problem started when I'd finished my payments and they continued to take them! I had 2 bills coming out which never got paid because these took another payment when asked they said it will take upto 7 days to refund which is no good as I will now receive late payment fees and also whoever I was talking to (Marc) seemed very short and not to bothered about it at all. I will not be using again.

31 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Brilliant

Daniel and his. Colleague have done a fantastic job this morning laying me carpet absolutely love it Thankyou would highly recommend my pay weekly

17 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Fab customer service !!!!! Well and truly impressed

As always with pay weekly I was vary wary , especially when it said no credit checks and 0% finance and free mattresses on kids beds!!! I thought too good to be true . But they have been fantastic !! The beds themselves are no more expensive than buying from a well known company. So I took risk and ordered the triple bunk bed with 3 free mattresses . I didn’t however read the small print where I had to make 6 weekly payments to prove that I could pay before they would arrange delivery, fair enough it was my fault for not reading , I decided to cancel because I needed them sooner . So i contacted them and they promptly got back to me and said if it was a case of needing them sooner they could also do monthly payments , and all I needed to do was to pay one month up front , they did warn me that it could still take up to 10 days for delivery, but that was fine as it wasn’t 6 weeks , ideal , I paid the one month on weds 16th of September , they contacted me by Thursday to arrange delivery and delivery charge , which I was aware of (£40) and I promptly got an email on the Friday to let me know the beds would be delivered on Monday 21st of September !!! The guys delivering got a little lost finding us , not their fault everyone gets lost finding us , they delivered the beds and the free mattresses , which by the the way being free I wasn’t expecting much but they are actually quite decent , not too range but but middle of the road I’d say . We haven’t put them up as we’re waiting for the carpet to be fitted next week , but all in all I’m very impressed with this company’s service , their communication, customer service , even their delivery guys were fantastic . Well done , wish more company’s would go out of their way to help their customers

Would definitely recommend and will definitely be using them again

22 septembre 2020
Avis spontané
Logo de Payitweeklybeds

Réponse de Payitweeklybeds

Thank you Stacey. We appreciate the detailed review:) Glad you were pleased with us:)

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