Easy to use. I have not had any problems since purchasing PC Matic. The updates are consistent and informative. I have been a customer since 2020, with no complaints!
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
PC Matic works with all of our devices for our household. Computers, phones and tablets have protection from viruses with up to date technology.
L'entreprise a répondu
I used 415-275-2076 number to get my computer cleaned up. They fixed my issues and made my pc matic running again/ It's been a year. Ever since i started using them i never had a bad day with my compu... Voir plus
L'entreprise a répondu
I have been asking via the email support for about 2 months now trying to get my product to work. Will not preform any scans, supershield refuses to even start, have removed and reinstalled the produc... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
PC Matic provides superior security protection over all security products, free or otherwise, on the market. Additionally, PC Matic keeps your Windows computers running at peak performance even after years of use.
Coordonnées de contact
Etats-Unis
- help@pcmatic.com
- pcmatic.com
4,1
Bien
70 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Since I have had PC Matic my computer &…
Since I have had PC Matic my computer & phones work faster & we feel safer! Not getting the BS now. Thank you for such a wonderful product! God bless the USA!🇺🇸
13 juin 2026
Avis spontané
Réponse de PC Matic
Thank you so much for the 5-star review! We are thrilled to hear that your computer and phones are running faster and that you're feeling safer online.
I highly recommend PC Matic
PC Matic is a great company. I have used their security service for my computers for several years and I am a satisfied customer. I highly recommend them.
19 juin 2026
Avis spontané
Réponse de PC Matic
Thank you for the 5-star review, Mae! We are thrilled to hear that you are a satisfied customer.
PC Matic has kept our computer running…
PC Matic has kept our computer running efficiently and safe. I recommend them.
17 juin 2026
Avis spontané
Réponse de PC Matic
Thank you for taking the time to share your positive experience, Debbie! We are so glad to hear that PC Matic is helping keep your computer running efficiently and securely.
AFFORDABLE AND SECURE PC PROTECTION
AFFORDABLE AND SECURE PC PROTECTION. I SWITCHED FROM A DIFFERENT PROVIDER, SAVED A BUNCH AND GOT BETTER PROTECTION TO BOOT! THANKS PC MATIC!!
16 juin 2026
Avis spontané
Réponse de PC Matic
Hi Linda, thank you so much for taking the time to share your feedback! We are thrilled to hear that you’re enjoying both the affordability and the enhanced protection of PC Matic. We’re happy to have you with us!
Through the midst of a job search I…
Through the midst of a job search I came across some unsavory players promoting false jobs. PC Matic was able to identify them and protected my computer! Bravo to PC Matic as I am a repeat subscriber!!!
7 juillet 2025
Avis spontané
Réponse de PC Matic
Thank you so much for the feedback! We are so glad to hear that PC Matic kept your computer secure. We truly appreciate your loyalty as a repeat subscriber and are happy to have you with us!
Réponse de PC Matic
Thanks for the 5-star review, Vito!
Customer support has cratered!
I have been a PC Matic customer for over 5 years. When I first started with them, they were an extremely customer oriented user friendly company with a good product. They do a lot of advertising about how they are US based and have good support etc., but some time over the last two years they outsourced their customer support to another company and frankly - it’s awful.
Now, when you have a problem, in order to talk to a person, you have to sign up for a separate “support subscription” that is $20+ per month!
It is very difficult to get any support without signing up for that support.
The program still works pretty well, but if there is an issue or problem, it becomes a huge hassle.
I notice that PC Matic no longer resides on any Top 10 Antivirus program lists - I suspect this is why. I am currently searching for a different Antivirus protection.
22 mai 2026
Avis spontané
Réponse de PC Matic
Thank you for being a loyal PC Matic customer for over 5 years. We truly appreciate your long-term support.
It sounds like there might be some confusion with another service, as PC Matic does not offer or charge for a monthly support subscription. Our standard email support is completely free for every customer. We do offer an optional, upgraded phone support package, but it is billed at $100 per year (which breaks down to less than $9 a month), not a recurring monthly fee.
We would love the opportunity to look into the technical issue you've been experiencing and make things right. Please reach out to our support team directly at help@pcmatic.com with your account details.
PC matic works perfectly and is a great…
PC matic works perfectly and is a great value. We can cover our computers, PC and MAC, up to 5 systems on one subscription without slowing down our systems
1 mai 2026
Avis spontané
Réponse de PC Matic
Thank you for the kind words, Kathleen! We are so happy to hear that you’re enjoying the multi-device coverage and that your systems are running smoothly. We appreciate your support!
I recommend PC Matic
I recommend PC Matic as I like that it is made in the USA. The price is reasonable, considering one subscription can be used on 5 different devices. I really like that I don't get bombarded over and over again to add more things to my account that I don't really want/need. Once in a while is acceptable, but not more than that. Customer Service has been A1 with quick replies to any questions or concerns.
11 mai 2026
Avis spontané
Réponse de PC Matic
Thank you for the 5-star review! We’re so glad you appreciate that we are made in the USA and that our 5-device coverage fits your needs.
It’s also great to hear that you’ve had an "A1" experience with our support team and enjoy our low-pressure approach to account updates. Thanks for choosing PC Matic!
PC Matic is my trusted guy in the…
PC Matic is my trusted guy in the background that protects my IMacs, stops annoying pop-up ads, and cleans and protects my computers! I started with PCMatic over 25 years ago through many platforms, and I've had NO issues. They are the best!
30 avril 2026
Avis spontané
Réponse de PC Matic
It’s incredible to hear that you’ve been with us for over 25 years; that is some serious loyalty! Thanks for being such a long-standing member of the PC Matic family. Here’s to many more years of protection!
I find PC Matic to be reliable
I find PC Matic to be reliable, easy to use, and reasonably priced. It's far more than just anti-virus software.
29 avril 2026
Avis spontané
Réponse de PC Matic
Hi Jim,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that you find PC Matic reliable, easy to use, and a great value. Your support means a lot to our team!
Réponse de PC Matic
Thank you so much for the 5-star review! We are thrilled to hear that you’re loving the internet protection we provide. Knowing our customers feel safe and satisfied is exactly why we do what we do.
Been using PC Matic for well over 10…
Been using PC Matic for well over 10 years and it delivers every time! Always recommend it to my customers.
26 avril 2026
Avis spontané
Réponse de PC Matic
Thank you for the 5-star review, Gypsy! We are thrilled to hear that PC Matic has been delivering for you for over a decade. We truly appreciate the recommendations to your customers and look forward to protecting them for many more years to come.
Réponse de PC Matic
Hi Jim, thanks so much for the five-star review! We’re thrilled to hear that everything is working great and that you’re enjoying a safer internet experience with us. Keeping your digital world secure is what we do best!
I have used PC Matic on my home…
I have used PC Matic on my home computers for the past several years. It is a great product and wouldn’t use anything else
23 avril 2026
Avis spontané
Réponse de PC Matic
Hi Stephen, thank you so much for the 5-star review! We are thrilled to hear that PC Matic has been your go-to choice for home computer security over the last several years. We truly appreciate your loyalty and are glad we can provide you with peace of mind. Thanks for being part of the PC Matic family!
Réponse de PC Matic
Thank you for the awesome review! We're so glad to hear that you're finding our VPN and malware protection to be the best. Providing comprehensive security that's easy to use is exactly what we strive for. We appreciate your support!
In my home PC matic has protected PC matic powermy…
In my home PC matic has protected my devices for over 17 years or so. And I have never had issues with protection. That says a lot to me from my years of experience with this company. I think everything about their company in the United States is number one and they have proved it to me.
13 avril 2026
Avis spontané
Réponse de PC Matic
Thank you so much for being a loyal customer for over 17 years! We are incredibly proud to be a U.S.-based company, and hearing that we’ve provided you with consistent, issue-free protection for nearly two decades is the best compliment we could receive. We look forward to protecting your devices for many more years to come!
This is my second year using PC Matic…
This is my second year using PC Matic we have two laptops and one desk top, all have been running Great, and I especially like the email reports on what they found and cleaned, Great service and product.
13 avril 2026
Avis spontané
Réponse de PC Matic
We’re thrilled to hear that your second year with PC Matic is going so well! It’s great to know that your laptops and desktop are running smoothly and that you find the email reports helpful. We aim to make security both transparent and effective, so we're glad you're enjoying the service.
nearly 9 years without a single…
nearly 9 years without a single problem. Thanks pc Matic!
12 avril 2026
Avis spontané
Réponse de PC Matic
Hi Ray, thank you so much for the incredible 9-year milestone! We are honored to have protected your machine for nearly a decade. It’s customers like you who drive us to keep improving. Here’s to many more years of worry-free computing!
malware found and fixed
I had a malware attack on my PC and PC Matic resolved the issue immediately following a complete scan of my machine... works as advertised.
23 mars 2026
Avis spontané
Réponse de PC Matic
Thanks for the feedback, Bobby! We’re so glad PC Matic was able to step in and resolve that malware attack immediately. Knowing our scan worked exactly as advertised to keep your PC safe is the best news we could hear. Thanks for trusting us!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.