PC REPAIR HOUSE Avis 

55
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I had an issue with my laptop so I booked it in to Pc repair house. On the 29th April 2026 I left the laptop at the shop in Cheam Village. I quickly received an email & a phone call from Ian e... Voir plus

Noté 5 sur 5 étoiles

I have been having problems with my Desktop Login, showing spurious details. I popped in and explained to Ian who is as ever very customer focused and most helpful, he gave me a few issues to check. U... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having lent my Mac Book to a teenage family member over from New Zealand, he returned the loan with the laptop OS system deleted. Taking the laptop to PC Repair House, a friendly welcome and ful... Voir plus

Noté 5 sur 5 étoiles

I took my laptop in as I was losing power quickly, and wondered if a new battery was required. The team were friendly, helpful and were able to confirm that was the case. They gave me a quote and... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de réparation d'ordinateurs
  2. Service de récupération de données

Informations provenant de diverses sources externes

PC Repair House was founded in 2011, and since our first day in business we’ve provided high-quality repair services to local residents and businesses in the Surrey area. Virus/Malware, networking issues or laptop/desktop repairs - we can solve all your IT issues. We provide expert services with a personal touch. We believe that even in this modern age, doing business the old fashioned way, with that customer care and personal touch still gets results. Just check out our client comments below for proof! ​ With a range of contract options now available, we also provide reliable, comprehensive, maintenance plans for business and personal clients.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

55 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(55)

40 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I had an issue with my laptop

I had an issue with my laptop so I booked it in to Pc repair house.
On the 29th April 2026 I left the laptop at the shop in Cheam Village.
I quickly received an email & a phone call from Ian explaining what the issue was along with an estimate for the cost.
I went ahead with the repair & the laptop is working perfectly.
Ian & his team are very professional,& polite.
The repair was completed very quickly & for a very reasonable price.
I would highly recommend PC Repair House for any computer issues.

29 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Superb service

Superb service - a clear explanation of the diagnosis of the issue and prompt and comprehensive fixing of the issue. I'd highly recommend Ian and the team to anyone with a PC issue.

27 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Having lent my Mac Book to a teenage …

Having lent my Mac Book to a teenage family member over from New Zealand, he returned the loan with the laptop OS system deleted.
Taking the laptop to PC Repair House, a friendly welcome and full understanding of the issues, the laptop was completely overhauled, collected within a couple of days, the result being the laptop performed like new.
Excellent customer service, friendly and efficient, I have no hesitation in highly recommending PC Repair House

Thank you

11 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent professional help from PC Repair House.

I have been having problems with my Desktop Login, showing spurious details. I popped in and explained to Ian who is as ever very customer focused and most helpful, he gave me a few issues to check. Upon returning home went through his instructions and that has resolved the issue. As always these guys are true gems and exceptionally knowledgeable and helpful. Any other PC repair shop would have told me to bring in and charged me. HIGHLY RECOMMEND this Company and cannot thank them enough

29 juin 2026
Avis spontané
Logo de PC REPAIR HOUSE

Réponse de PC REPAIR HOUSE

Thank you so much for your wonderful review. I’m really pleased the suggestions resolved the issue and saved you the inconvenience of bringing the PC into the shop. If there’s a simple fix we can talk someone through, we’re always happy to do that.

Your continued support and recommendation mean a great deal. Thank you again for your kind words, and I’m always here if you need any help in the future.

Kind regards,
Ian – PC Repair House Ltd

Noté 5 sur 5 étoiles

A dying laptop

I took my laptop in as I was losing power quickly, and wondered if a new battery was required. The team were friendly, helpful and were able to confirm that was the case. They gave me a quote and approximate timeline to obtain the new battery, and then called so that I could drop off the laptop fr the work to be done.
I dealt with four guys there, all were helpful and friendly.
I was kept informed throughout the process.

An excellent and very prompt service throughout.

16 juin 2026
Avis spontané
Logo de PC REPAIR HOUSE

Réponse de PC REPAIR HOUSE

Thank you for your kind and detailed review. I’m really pleased we could help diagnose the issue and get your new laptop set up with all your data transferred across. It’s great to hear you found the communication helpful and that everything went smoothly from start to finish.

Thank you for your recommendation, it’s very much appreciated.

Kind regards,
Ian – PC Repair House Ltd

Noté 5 sur 5 étoiles

Very knowledgeable and pleasant team

Very knowledgeable and pleasant team. Advised us on best course of action for our needs. Explained options in a way that we could understand (us being IT Neanderthals!)

10 avril 2026
Avis spontané
Logo de PC REPAIR HOUSE

Réponse de PC REPAIR HOUSE

Thank you for your lovely review. I'm really pleased we could help you find the right solution and explain everything in a way that made sense. We always aim to give honest advice without the technical jargon, so it's great to hear that was appreciated!

Kind regards,
Ian – PC Repair House Ltd

Noté 5 sur 5 étoiles

Very good company.

They were very helpful and updated my laptop over the 3 days it was was there. Very pleased with the service and
would not hesitate to use them again. It was nice to get a estimate up front for the work. Ken.

2 avril 2026
Avis spontané
Logo de PC REPAIR HOUSE

Réponse de PC REPAIR HOUSE

Thank you, Ken, for your kind review. I'm really pleased you were happy with the service and that we could keep you updated throughout the repair. We always aim to provide clear estimates upfront, so it's great to hear that was appreciated. Thank you for your recommendation, and I look forward to helping you again if you ever need us.

Kind regards,
Ian – PC Repair House Ltd

Noté 5 sur 5 étoiles

Excellent service and very reasonable…

Excellent service and very reasonable price for the work carried out would highly recommend PC Repair House.
Mrs Karen Deacon

16 mars 2026
Avis spontané
Logo de PC REPAIR HOUSE

Réponse de PC REPAIR HOUSE

Thank you, Mrs Deacon, for your lovely review. I'm really pleased you were happy with the service and found the pricing fair. Your recommendation means a great deal, and I really appreciate you taking the time to share your experience.

Kind regards,
Ian – PC Repair House Ltd

Noté 5 sur 5 étoiles

Reliable and efficient service.

Following my request for help with a computer problem a PC REPAIR HOUSE engineer called at my home and was able to explain and resolve the issue. Then, having decided to have a new computer, they did all the transfer and set up speedily and efficiently with no problems. I would recommend PC REPAIR HOUSE.

23 février 2026
Avis spontané
Logo de PC REPAIR HOUSE

Réponse de PC REPAIR HOUSE

Thank you for your kind review. I'm really pleased we could help resolve the original issue and then get your new computer set up with everything transferred across smoothly. It's great to hear you were happy with the home visit and the service throughout. Thank you for your recommendation, it's very much appreciated.

Kind regards,
Ian – PC Repair House Ltd

Noté 5 sur 5 étoiles

Really helpful staff that go out of…

Really helpful staff that go out of their way to help. Would definitely use again - highly recommended.

7 mars 2026
Avis spontané
Logo de PC REPAIR HOUSE

Réponse de PC REPAIR HOUSE

Thank you, Peter! I really appreciate your kind words — glad we could help and that you were happy with the service.

Kind regards,
Ian – PC Repair House Ltd

Noté 5 sur 5 étoiles

Above and beyond!

My husband's PC needed a really good clean out, which he attempted to do. Unfortunately, putting it back together was more difficult and he dislodged a connection. I called for advice really but the lovely guy said to bring it in and he would take a look. Having imagined a huge bill for repairs, I was so pleasantly surprised when I collected the PC and not only was the cost very reasonable, the whole inside was cleaned properly and thoroughly, and reassembled....and then carried to my car! Would definitely recommend this company, 10/10.

10 janvier 2026
Avis spontané
Logo de PC REPAIR HOUSE

Réponse de PC REPAIR HOUSE

Thank you so much for your lovely review, Billie. I’m really glad we could get everything sorted for you and give the PC a proper clean and rebuild. It’s always nice when something that seems like a big issue turns out to be a straightforward fix.

Really appreciate your kind words and recommendation - happy to help anytime.

Kind regards,
Ian – PC Repair House Ltd

Noté 5 sur 5 étoiles

I recently used PC repair House to fix…

I recently used PC repair House to fix my computer.
I am very happy with the service.
Ian, he were very professional friendly and he explained the problem and the pricing was fair. He got my computer working.
I would highly recommend their services.

18 mars 2026
Avis spontané
Logo de PC REPAIR HOUSE

Réponse de PC REPAIR HOUSE

Thank you, Chandaye, for your kind review. I’m really pleased I could get your computer back up and running and that you were happy with the service and explanation throughout.

I really appreciate your recommendation and kind words.

Kind regards,
Ian – PC Repair House Ltd

Noté 5 sur 5 étoiles

Took Laptop in as would not start

Took Laptop in as would not start. Costs explained in advance of inspection. Subsequently despite needing a new battery I made a decision to update. Purchased separately a new laptop and deposited the new laptop for Set Up and data transfer. So much easier then trying to do it myself. Great communication throughout and everything went without a hitch. Definately would recommend this friendly service.

6 mars 2026
Avis spontané
Logo de PC REPAIR HOUSE

Réponse de PC REPAIR HOUSE

Thank you for your kind and detailed review. I’m really pleased we could help you through the process and get everything set up smoothly on your new laptop. It’s great to hear the communication and data transfer made things easier for you.

I really appreciate your recommendation and kind words.

Kind regards,
Ian – PC Repair House Ltd

Noté 5 sur 5 étoiles

I would highly recommend PC Repair…

I would highly recommend PC Repair house. Their service and customer support is amazing! I reached out to them with a hard drive query and they provided me with clear instructions on timescale and costs. Throughout the process I was kept informed of progress and that service is rare to find.
I was nervous my data was lost but Ian and his colleague reassured me that there were options and subsequently they saved my data.
Definitely worth a visit if you value true customer service.

16 avril 2026
Avis spontané
Logo de PC REPAIR HOUSE

Réponse de PC REPAIR HOUSE

Thank you, Stacey, for your lovely and detailed review. I’m really pleased we could reassure you and successfully recover your data. I know how stressful that situation can be, so it’s great to hear you felt supported throughout the process.

I really appreciate your kind words about the communication and service. Thank you for the recommendation and I’m always here if you need any help in the future.

Kind regards,
Ian – PC Repair House Ltd

Noté 5 sur 5 étoiles

Great service from PC Repair House

I am writing to express my utmost satisfaction with the service provided by PC Repair House, specifically regarding the repair and update of my son's gaming PC.
Having no prior knowledge of how to address the issue, I contacted PC Repair House. Ian’s response to my email was remarkably prompt, offering immediate assurance that he could assist. Upon dropping off the PC, Ian and his team meticulously diagnosed the problem. Throughout the process, I was consistently updated on the necessary steps and presented with various component options at different price points to align with my budget. The work was completed efficiently and in a timely manner.
Ian was exceptionally helpful and friendly throughout our interactions. I unequivocally recommend PC Repair House to anyone experiencing technical difficulties with their computer.

8 février 2026
Avis spontané
Logo de PC REPAIR HOUSE

Réponse de PC REPAIR HOUSE

Thank you very much, Ajith, for taking the time to leave such a detailed review. I’m really pleased we could get your son’s gaming PC sorted and that the process felt clear and straightforward throughout.

It’s great to hear the updates and options helped you feel confident in the decisions along the way. I really appreciate your recommendation and kind words.

Kind regards,
Ian – PC Repair House Ltd

Noté 5 sur 5 étoiles

Helpful and efficient

Nice people, helpful and efficient

26 novembre 2025
Avis spontané
Logo de PC REPAIR HOUSE

Réponse de PC REPAIR HOUSE

Thank you, Judy! We really appreciate your kind words and are glad you were happy with the service. Always a pleasure to help.

Kind regards,
Ian & James – PC Repair House Ltd

Noté 5 sur 5 étoiles

Great service

Quick, cost-effective, polite and helpful. My broken laptop was fixed within a day with all data intact! I did pay for the expedited service, and it was good. Would definitely use again.

8 décembre 2025
Avis spontané
Logo de PC REPAIR HOUSE

Réponse de PC REPAIR HOUSE

Thank you, Nici, for your lovely review. We’re really glad the priority service worked well for you and that we could get your laptop repaired and back to you so quickly with all your data intact. We really appreciate your kind words and would be happy to help again anytime.

Kind regards,
Ian & James – PC Repair House Ltd

Noté 5 sur 5 étoiles

Liquid spillage into laptop

Unfortunately in using my lap top whilst drinking coffee tipped coffee over lap top contacted Repair House no problem bring this laptop in we will have a look at repair gave estimate repair carried out within estimated cost engineer very helpful and repair carried out repaired in good time would recommend this Repair House used them again due to an issue with and iPad which was owned bu me wife very happy with second repair very helpful team of engineers try them out ""Note good parking at location"

24 novembre 2025
Avis spontané
Logo de PC REPAIR HOUSE

Réponse de PC REPAIR HOUSE

Thank you, Cecil, for your detailed and thoughtful review. We’re really pleased we could get your laptop repaired after the spillage and that the iPad repair went smoothly too. It’s great to hear you were happy with the service, pricing, and turnaround both times. We really appreciate your kind words and recommendation — and yes, the easy parking is always a bonus!

Kind regards,
Ian & James – PC Repair House Ltd

Noté 5 sur 5 étoiles

My PC was running so very very slowly

My PC was running so very very slowly, something wasn't right so I took it to PC Repair House in Cheam. The team there gave me some figures for diagnosis and potential repair. Within 24 hrs the diagnosis was completed and a new SSD fitted. I was without my PC for only 3 days and now it back to its high speed self.
PC Repair House did a really excellent job with a quick turn around and very friendly and knowledgeable approach to me as a customer. I would recommend them.

5 janvier 2026
Avis spontané
Logo de PC REPAIR HOUSE

Réponse de PC REPAIR HOUSE

Thank you, John, for your kind and detailed review. We’re really pleased we could identify the issue quickly and get your PC running at full speed again with the new SSD fitted. It’s great to hear you were happy with the turnaround time and the service you received. Your recommendation means a lot to us.

Kind regards,
Ian & James – PC Repair House Ltd

Noté 5 sur 5 étoiles

Very glad I found PC Repair House

Thank you to the team at PC Repair House, they cleaned up my laptop when I stupidly clicked on something I shouldn't. They went through everything when I collected it and were very professional and friendly.

8 novembre 2025
Avis spontané
Logo de PC REPAIR HOUSE

Réponse de PC REPAIR HOUSE

Thank you, Toni, for your lovely review. We’re really glad we could get your laptop cleaned up and back to normal again. It was a pleasure helping you, and it’s great to hear you were happy with the explanation and service.

Kind regards,
Ian & James – PC Repair House Ltd

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus