I had an issue with my laptop so I booked it in to Pc repair house. On the 29th April 2026 I left the laptop at the shop in Cheam Village. I quickly received an email & a phone call from Ian e... Voir plus
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I have been having problems with my Desktop Login, showing spurious details. I popped in and explained to Ian who is as ever very customer focused and most helpful, he gave me a few issues to check. U... Voir plus
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Having lent my Mac Book to a teenage family member over from New Zealand, he returned the loan with the laptop OS system deleted. Taking the laptop to PC Repair House, a friendly welcome and ful... Voir plus
I took my laptop in as I was losing power quickly, and wondered if a new battery was required. The team were friendly, helpful and were able to confirm that was the case. They gave me a quote and... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
PC Repair House was founded in 2011, and since our first day in business we’ve provided high-quality repair services to local residents and businesses in the Surrey area. Virus/Malware, networking issues or laptop/desktop repairs - we can solve all your IT issues. We provide expert services with a personal touch. We believe that even in this modern age, doing business the old fashioned way, with that customer care and personal touch still gets results. Just check out our client comments below for proof! With a range of contract options now available, we also provide reliable, comprehensive, maintenance plans for business and personal clients.
Coordonnées de contact
1 Ewell Road, SM3 8BZ, Sutton, Royaume-Uni
- 01737 300 201
- info@pcrepairhouse.co.uk
- pcrepairhouse.co.uk
4,8
Excellent
55 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Fixed fan problem on laptop and cleaned…
Fixed fan problem on laptop and cleaned it up all in an hour or two. Brilliant!!
1 juillet 2024
Avis spontané
Réponse de PC REPAIR HOUSE
Hi Patrick, thank you for your kind comments. I'm happy we could be of service.
Do reach out if you have any issues.
Kind regards,
Ian @ PC Repair House
DISGUSTING SERVICE
SAID MY LAPTOP WAS A UNECONOMICAL REPAIR AS IT NEEDED A NEW HARDRIVE AND QUOTED ME £200 TO FIX. I FOUND A U-TUBE VIDEO THAT EXPLANED EXACTLY WHAT THE PROBLEM WAS.I AM 81 YEARS OF AGE BUT WAS ABLE TO FIX THE PROBLEM MYSELF WITHIN 2 MINUTES NO PARTS REQUIRED.THE HARDDRIVE HAD BECOME DISCONECTED, I REMOVED THE 2 SCREWS ON THE COVER PLATE AND PUSHED IT BACK INTO ITS SOCKET DEAD SIMPLE FIX JOB DONE.USE THIS COMPANY AT YOUR OWN PERIL.
30 janvier 2024
Avis spontané
Réponse de PC REPAIR HOUSE
Hello David,
Thank you for your feedback although I find it odd for someone to complain so strongly about a service that never took place. We have neither seen nor diagnosed your machine. No money has changed hands.
You submitted a Checkatrade enquiry on 30th January reporting an error code which suggested your HD was either disconnected (unlikely) or failing (a common issue).
Over the course of a short phone call, you were advised this, as well as our range of charges and potential repair costs should the drive require replacement.
Your laptop was not diagnosed as we do not do this over the phone. This is a process that occurs in our repair centre or with an on-site technician.
You were informed that the machine was most likely beyond economical repair due to its age (2010 era) and our experience with this type of error. You were unable to bring this to us for a diagnostic health check and from memory this was not your primary laptop so the advice was to not progress with any solution from us to avoid a call-out charge.
Congratulations in being the 1 in 1000 to not have a drive failure and well done for fixing this yourself. You have kept a machine out of landfill and avoided having to pay any repair company.
It is a shame that us giving you a telephone estimate of possible repair costs has resulted in a 1 star rating.
I guess it takes all sorts and perhaps some people like to try and damage the reputation of local, independent, small businesses or perhaps you just had a bad day?
Thankfully thousands of satisfied customers would disagree with your rating and hundreds have kindly expressed their satisfaction with services we have actually provided.
Have a lovely 2024.
Kind regards,
Ian
Absolutely fantastic service from this…
Absolutely fantastic service from this team.
I had a harddrive and few other issues with my laptop, they sorted everything! I'm very glad to have brought my PC here and will definitely use these guys again.
----- By Kishore Koneti
6 novembre 2023
Avis spontané
Réponse de PC REPAIR HOUSE
Hi Kishore,
Thank you for the review. Your laptop was a challenge but I'm glad we were able to get you a good solution finally.
Have a wonderful Christmas and a Happy New Year!
Ian @ PC Repair House
A gem of a company
After my computer was scammed I was in total panic mode. I contacted Ian at PC Repair House who advised me to shut down computer and take to them asap. Ian immediately put me at ease with his calmness and professionism and said he will sort it out. What can I say, he was true to his word. A new drive was added and documents and photos that I thought had been lost were reinstated. This is a fabulous shop and the second time I have used. If anyone has a problem, no matter how big or small, Ian explains in a clear and concise manner (especially for a total novice like myself) the action to be taken. Over the moon with my "new" computer. Thank you to Ian and his team.
8 février 2023
Avis spontané
Réponse de PC REPAIR HOUSE
Hi Irene,
Thank you for the great review.
It means a lot to us.
Take care, stay safe.
Ian @ PC Repair House
This is a VERY GOOD pc repair store.
This is a VERY GOOD pc repair store and they go 100% and beyond to help you. They also are very friendly and have very good prices. They are now my go to pc repair place!
I can't recommend them enough!
WOULD HIGHLY RECOMMEND!!!
12 décembre 2022
Avis spontané
Réponse de PC REPAIR HOUSE
Hi Kieran,
Really appreciate your comments.
Take care,
Ian @ PC Repair House
Really fast and efficient service
Really fast and efficient service. Sorted out my Word printing problem in no time. Brilliant!!
5 juin 2020
Avis spontané
Réponse de PC REPAIR HOUSE
Hi,
Very glad James managed to get your issues resolved and thank you for the positive feedback.
Ian @ PC Repair House
Amazingly fast and efficient service from nice people
Amazingly fast service. I was in meltdown because my laptop had lost all contact with the outside world following connecting to a budget hotel WiFi and I needed a quick repair for my business. James took under 30mins to get the replacement driver and update installed and get it all functioning again. This has saved me so much worry and I can not thank them enough. Fantastic place that I thoroughly recommend.
15 juin 2019
Avis spontané
Réponse de PC REPAIR HOUSE
Hello,
Thank you for the feedback and please get in touch if we can be of any more assistance, always great to hear from a happy customer.
Ian @ PC Repair House
A great experience
Ian's a lovely guy and very knowledgeable, kept me informed at every step of a complicated repair/upgrade that required the replacement of several major parts. Reliable and honest, they also went above and beyond to recover data from the old drives. Can't recommend PC Repair House enough.
27 mars 2019
Avis spontané
Réponse de PC REPAIR HOUSE
Thank you so much for your kind words, makes the hard work worthwhile.
Do get in touch if you need any more help.
Ian @ PC Repair House
Diagnosed laptop and replaced hard disk
I was worried about calling a pc repair shop to fix our laptop but their Facebook advert said no fix no fee. Ian was very helpful on the phone and was able to visit the same day I called. He fixed the laptop (old hard drive failed), reset everything and was very reasonably priced. Highly recommended.
9 octobre 2017
Avis spontané
Réponse de PC REPAIR HOUSE
Ruxy,
Great to hear you were happy with everything that was done.
Thank you for the feedback and please get in touch if we can be of any more assistance.
Ian @ PC Repair House
OAP and modern Technology
I am in my mid seventies, obviously retired. I am a chartered surveyor. I have kept up with modern technology for the past twenty-five years or more. That is as a user only. I now have a fairly new laptop with windows10.
I have had it for about an year and had endless trouble trying to work it. I was so annoyed with myself not being able to conduct everyday business with out my PC. Every thing was wrong with it. It was too slow. difficulty with internet, e mails, paying my bills surfing the nett and more. You name it and I had trouble with it
I had to do something about it. The PC Repair House was contacted by finding them through the internet. It was very quick.
Ian came in and had a quick look and advised he had to take the machine start from scratch. Which he did and brought it back the next working day in perfect working order. I cannot believe how everything turned round. Ian is a great guy, quite competent, knowledgeable and above all very simple and polite and great customer approach. He was not trying to sell anything. 100% customer satisfaction was his goal. In my case he definitely achieved that.
Without any reservation I recommend 'The PC Repair House"
20 septembre 2017
Avis spontané
Réponse de PC REPAIR HOUSE
Rudra,
Really pleased that you were happy with the service we gave and look forward to seeing you again now you have a support contract in place. Hope you have managed to sort out those family pictures!
See you again,
Ian @ PC Repair House
Computer Support
Excellent service, helpful, prompt and give great peace of mind.
15 septembre 2017
Avis spontané
Réponse de PC REPAIR HOUSE
Briony,
So glad you are happy with your SSD upgrade!
Thank you again for the feedback, means a lot to a small business that prides itself on customer support.
Ian @ PC Repair House
Excellent Service
Having had the support of inhouse IT support at work I now find myself having better support and service from a company who cares.
15 septembre 2017
Avis spontané
Réponse de PC REPAIR HOUSE
Sarah,
We got there in the end and thank you so much for your patience and tea!
Let us know if we can assist you more.
Ian @ PC Repair House
excellent service and very helpful …
excellent service and very helpful ,giving me help to better understand my computer. very friendly and efficiently thorough I will happily use their service again ,if needed Thank you Ian and James ,for all your help
14 septembre 2017
Avis spontané
Réponse de PC REPAIR HOUSE
Barbara,
Great to hear you were happy with the service we provided.
Thank you for the feedback and please get in touch if we can be of any more assistance.
Ian @ PC Repair House
really helpful advice and repaired my …
really helpful advice and repaired my computer which is now running better than ever.
14 septembre 2017
Avis spontané
Réponse de PC REPAIR HOUSE
Sheila, So glad you are happy with your machine and hope it continues to run well!
Thank you for the feedback and please get in touch if we can be of any more assistance.
Ian @ PC Repair House
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